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Holiday Inn Express Pikeville

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Holiday Inn Express Pikeville
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Johnson City, Tennessee
Reviewed 30 July 2016 via mobile

My wife and I stayed at this HIE a couple of weeks ago. There are not many options for lodging in this area. But being that I am a loyal member of IHG rewards and try to stay with their affiliated parties as often as I can. I opted to give this one a try. Needless to say, " This...

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Helpful?
1Thank LeoLTRetired
IHGService, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear LeoLTRetired, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to know that you have regarded our staff to be great. However, we are truly sorry for any...

Reviewed 26 July 2016 via mobile

We arrived at this holiday inn around midnight. The check in went super easy. Every staff member we came in contact with was so super nice. The pool was a little to cool for us but the children enjoyed as did other adults. The breakfast was so amazing. The lady doing all the cooking was so nice and helpful. She...

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Thank Lilhermans04
Knoxville, Tennessee
Reviewed 25 June 2016

We stayed one night here. Jay at the front desk gave us a great first impression! The rooms were clean and comfortable. Marilyn was so great at making our breakfast very pleasant, and keeping everything clean and stocked. Kathy was cleaning the rooms and greeted us in the hallway and made sure to pay extra attention to my two year...

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Thank yellowbird92
Kodak, Tennessee
Reviewed 22 June 2016

Place has seen better days. The property needs a major upgrade. The staff was very friendly. Rooms were clean, but lacked detail to emanates. Soap and shampoo were missing. Breakfast was above average. Well stocked and maintained. Has a pool, but needed to be a little warmer, but very refreshing. Within walking distance of a couple restaurants. Hotel sits between...

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Helpful?
Thank Yosserian
IHGService, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear Yosserian, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the friendliness of our staff and the cleanliness of our rooms. However, on the other hand, we are sorry you were not satisfied with your room amenities, the breakfast selections we have and our pool facility. We are also sorry for...

Jasper, Tennessee
Reviewed 17 May 2016

Traveled to Pikeville Ky on business. We stayed at the Holiday Inn Express. It was a clean updated comfortable stay. The only drawback was the Wi-Fi connection. The speed was very slow. Good for checking email and such , but not watching netflix or hulu. The staff was very friendly and helpful. There are several restraurants within walking or short...

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Thank c130ahercules
Powell, Ohio
Reviewed 14 May 2016 via mobile

Just awful. Hotel recently went from a smoking to non smoking facility and is trying to pass the hotel off as a non smoking facility. Our room was on the 4th floor, which, I was told, was the floor originally designated as a smoking floor. You can smell the smoke as soon as you exit from the elevator. The room...

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2Thank Barbie919
IHGService, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear Barbie919, Thank you for taking the time to share your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that there's still stench of smoke in the fourth floor where your room was located. Rest assured...

United States
Reviewed 20 April 2016

I prefer Holiday Inn Express when I travel for business. This property is a bit tired. For sure ask for a room on the back of the hotel AWAY from the highway, as those coal trucks run 24/7! Very noisy at night. Carpet is worn. Needs freshening up. Desk staff are friendly and considerate. Breakfast was fair. Pancake machine broken,...

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Helpful?
Thank lexy57
IHGService, Guest Relations Manager at Holiday Inn Express Pikeville, responded to this review

Dear lexy57, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our front desk staff to be friendly. However, we would like to apologize for the inconvenience caused by the highway noise and for falling short of your expectations regarding our breakfast selection, ambiance and internet...

Reviewed 18 April 2016

The hotel is older, but it is still clean. There aren't a lot of choices in Pikeville as far as chain hotels go and we were in town for a concert, the hotels downtown were full so I booked a room here. The location isn't too bad, but it is right next to a 4 lane road so it did...

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Thank Mlwitt
Reviewed 17 March 2016 via mobile

The hotel is easy to access from the highway and close to all the major points of interest in Pikeville. The room is attractively decorated and has sufficient lighting throughout the room. They offer a great breakfast each morning along with a newspaper. One of the greatest perks is the offer cookies each night. The pool is warm and inviting.

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1Thank smilesalot15
Berea, Kentucky
Reviewed 3 February 2016 via mobile

Due to an illness in our family we reserved a room at HIE in Pikeville. Ky. Where do I begin with my displeasure? This place is hard to get in too and like others have stated, we passed it up and had to turn around and figure out how to navigate to get there. It is tricky! No signs to...

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2Thank aggie43
Teresa D, Manager at Holiday Inn Express Pikeville, responded to this review

I am sorry about your experience. I am glad that Angie took care of you and canceled your reservations and gave you the bonus points.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Pikeville Hotel. Hotel features include complimentary Express Start breakfast and free local phone calls. Enjoy a unique breakfast experience with our new Smart Start breakfast bar served every morning featuring a selection of juices, cereals, breads/pastries, sausage or bacon, biscuits and gravey, scrambled eggs, cheese omlets, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Pikeville, KY and Stay Smart at the Holiday Inn Express Hotel. The official host hotel for East Kentucky Expo Centre. ... more   less 

Additional Information about Holiday Inn Express Pikeville

Address: 476 S Mayo Trail, Pikeville, KY 41502
Region: United States > Kentucky > Pikeville
Price Range: €100 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pikeville 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Pikeville Hotel Pikeville
Holiday Inn Pikeville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pikeville staff and other travellers.
1 question
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Uniontown, Pennsylvania
1 month ago

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Questions? Get answers from Holiday Inn Express Pikeville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor seemed nice to me.”
934JoeM, 13 Sep 2016 | Read review
“Corner suites have a great view of the highway and a disgusting dumpster.”
K-nine9, 24 Aug 2016 | Read review
“All even rooms, away from the road.”
Yosserian, 22 Jun 2016 | Read review
“Ask for a room on the river side of the hotel”
Mlwitt, 18 Apr 2016 | Read review
“Can be difficult to locate the entrance. Rooms facing river offer beautiful views.”
Durana1, 9 Sep 2015 | Read review
5 of 5