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BEST WESTERN University Inn

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1 room 2 adults 0 children
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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Reviewed 4 weeks ago

Bathtub needs hand rails, tub is very slick. Tv only half screen. Phone did not work. Pillows way to small, they belong on a air plane. Other than that it was great.realy enjoyed the breakfast. Room was clean.

Review collected in partnership with Best Western
Thank R7721FRsteveb
Irvington, KY
Reviewed 3 December 2016

I am very lucky to have a great place to stay in my former college town. They treat my college alumni excellent. we book about 30 rooms a year at homecoming. This staff is very well trained and will make your stay the best ever. great breakfast, internet and charming staff.

Review collected in partnership with Best Western
Thank Larry M
About Hotel's Favourite Review
Murray, Kentucky
Reviewed 15 February 2017

A/C did not work. Electrical outlets did not work. The front desk clerk who I spoke to told me i would get somekind of a refund and at check out found out all I received was $3!!! What a freakin JOKE!!!!

Review collected in partnership with Best Western
Thank Marc E
Kimberly R, General Manager at BEST WESTERN University Inn, responded to this review

I want to apologize for the problems you experienced during your last stay with us. We take all our comments seriously. Please contact me directly so we can discuss because we want you to stay with us again!

Reviewed 3 January 2017 via mobile

I travel a lot and this was my first stay with them. Clean room, friendly staff and a REAL BREAKFAST SELECTION. I will definitely be back! It's great to find a hotel where the owners obviously are committed to delivering a good value!

Thank Lawrence h
Kimberly R, General Manager at BEST WESTERN University Inn, responded to this review

We appreciate your comments regarding your stay at the Best Western University Inn. Our goal is to provide excellent customer service, clean rooms and an awesome breakfast. We look forward to your next visit with us! Thank you again for your comments! Kimberly Rust

Joliet, Illinois
Reviewed 2 December 2016

Clean quiet room with a friendly and courteous staff! Internet access was spotty on this last trip. Breakfast was hot and fresh every morning and had fresh fruit, yogurt and cereal as well! Great location in Murray Kentucky!!!

Review collected in partnership with Best Western
Thank James C
Chicago, Illinois
Reviewed 20 November 2016

Breakfast was good. They offered fruit,waffles both pumpkin and regular.eggs biscuits cereals juices and coffees as well as different assortments of breads. Amy and Laurie made me feel like home while being there.i would definitely recommend staying there.It is centrally located and a good bang for your buck.Rooms were clean.great stay.thank you.

Thank onestreetwall
Taylorsville, Kentucky
Reviewed 19 November 2016

Perfect place to stay to rest your head and get a good breakfast before/after visiting Murray State at a good price. Staff was friendly. Checking in and out was fast! Location is less than a 5 minute drive to the University and close to everythig you need.

Review collected in partnership with Best Western
Thank NicoleOhlmann
Dallas, Texas
Reviewed 9 November 2016 via mobile

This is the only pet friendly hotel in Murray. We were there for several days to visit Murray State University. We were given a nice quiet room which was nice as we were traveling with our two dogs. The manager, Amy was very nice in assisting us with a change of plans do that we could leave earlier than anticipated....

Thank Linda L
House Springs, United States
Reviewed 7 November 2016

Online reservation for non-smoking room, only had 1 night available, but they booked both nights anyway. Smoking room was horrible, awful smell, should have moved us, didn't. Would not move us since there wasn't a second night available for our stay. This location needs to be updated, plenty of need available in the area with the college.

Review collected in partnership with Best Western
Thank Chris A
Nashville, United States
Reviewed 31 October 2016

room was clean, service was good. Everything was good until I got up in the morning to take a shower. I had no hot water. My choices were cold and ice cold. Since I had a breakfast with my reunion group I did not try the breakfast in the hotel

Review collected in partnership with Best Western
Thank Dennis U

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN University Inn

Address: 1503 N 12th St, Murray, KY 42071-3534
Region: United States > Kentucky > Murray
Price Range: €74 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western University Hotel Murray
Best Western Murray
Murray Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
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Huatulco, Mexico

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a ground floor room by the pool if you're going to swim. Otherwise get as close to the parking lot as you can.”
 of 5 bubbles etherius, 16 Jul 2016 | Read review
“All rooms on the ground floor are basically the same. All the doors to enter the room are on the outside.”
 of 5 bubbles lucilled2013, 8 Feb 2016 | Read review
“request first floor if you do not want to climb stairs”
 of 5 bubbles 739ilened, 1 Feb 2016 | Read review
“Stay on the 2nd floor”
 of 5 bubbles davidcF524KP, 7 Oct 2015 | Read review
“facing the pool is nice”
 of 5 bubbles 74KC, 31 Aug 2015 | Read review
5 of 5