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Hyatt Place Louisville-East

Booking.comUS$116*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hyatt Place Louisville-East
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542 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Louisville-East
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Showing 538: English reviews
Lexington, United States
Reviewed 3 weeks ago

After this trip, I will never stay at another Hyatt branded hotel. staff was rude, not very helpful with billing problems during time of stay. I had to contact the general manager, which took 3 days in order to correct my billing issues. Rooms are poorly laid out.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 100donalds
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I again apologize for your billing issues during your stay. The staff issues have been addressed as well.

Derby, Connecticut
Reviewed 4 weeks ago

I have stayed in Louisville four times in the last two years. Each time I have stayed at a different place. I have now found the place that I will stay each time I come back. The area that I stay has a number of hotels to choose from. Quite honestly the amount of choices is almost overwhelming. On this...

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Helpful?
Thank Jim G
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

So glad you hear you had a great stay! We work hard to provide a great customer experience!

Goodlettsville, Tennessee
Reviewed 4 weeks ago via mobile

We stayed at this hotel from March 24 until March 26. We were in Louisville for the Elks state bowling tournament. The staff at this hotel was wonderful. Even the young lady who tried to keep up with providing breakfast to the entire hotel by herself on a weekend was great. The only issues encountered were no clean forks during...

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Helpful?
Thank Jimmy H
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am glad you enjoyed your stay, but do apologize for the problem with the silverware...looking into that as it is not common for us! So Sorry!

Milwaukee, Wisconsin
Reviewed 5 weeks ago

I booked through the Hyatt place website, so I never imagined there would be any problem with the reservation. When I got there though, they had a single king instead of a double queen available. I had two other people with me, and we're not share the bed close. The staff said they didn't have any other double rooms available...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Bjaardker
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I do apologize for these unexpected issues and the way my staff handled them. I am coaching my team on better ways to handle them in the future and ensure you this will not be an issue moving forward.

Savannah, United States
Reviewed 23 March 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Janice R
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Chicago, United States
Reviewed 21 March 2017

The quality of the rooms and the appearance of this hotel was really excellent overall It was also in a great location for access to the city with good parking availability. The staff were outstanding in their courtesty and helpfulness. The hot breakfast was very good with plenty of diversity, served in a nice environment and great coffee for weary...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank markbU4765HD
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

So glad to hear you had a wonderful stay and you found the staff to be outstanding! This is what we strive for!

Madison, Alabama, USA
Reviewed 12 March 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank B796NCcharlesm
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Louisville, Kentucky
Reviewed 9 March 2017

This was our worst stay at the Hyatt we have ever had. Room was dirty, nothing worked, food was awful. Not enough food for the guests at breakfast. Charged for a movie that did not work in the room and have not been refunded.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank christopherf135
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I apologize for the problems you experienced. Please reach out to me directly so we can process the refund on the movie that didn't work.

Decatur, Alabama
Reviewed 8 March 2017

Visited with family for a weekend trip. Clean room, plenty of space inside room, delicious breakfast, and a wonderful staff. I look forward to coming back and staying at thw Hyatt. It is in a wonderful location, close to interstate and lots of shops.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brookel636
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you! We greatly look forward to having you stay with us again!

Kawartha Lakes, Canada
Reviewed 8 March 2017

Second time at this hotel. Very clean, friendly staff and made our pets welcome as well. Rooms are spacious and very clean. Location is nice and quiet. Healthy choices available for breakfast. Personalised chocolate bar on checking in was a nice treat.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank debbiewK2691GS
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

I am glad you enjoyed the little touches we try to add! So happy to hear your stay was perfect and look forward to having you stay with us again!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Louisville-East

Address: 701 South Hurstbourne Pkwy, Louisville, KY 40222
Region: United States > Kentucky > Louisville > East Louisville
Price Range: €105 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Place Louisville-East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#25 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Louisville-East staff and other travellers.
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Questions? Get answers from Hyatt Place Louisville-East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very quiet.”
W8043XRkeithp, 11 Nov 2016 | Read review
“We had a 5th floor room and loved it!”
, 29 Oct 2016 | Read review
“Busy street, lots of sirens”
592spikes, 13 Sep 2016 | Read review
“They were remodeling the 2nd floor so I recommend staying on the upper floors.”
jeffreybX5900YV, 21 May 2016 | Read review
“Being part of the Hyatt Gold Passport, we had higher floor rooms although the place is not that big. No problems with the rooms”
526fredg, 2 Feb 2016 | Read review
5 of 5
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US$116* /night
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TripAdvisorUS$116
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Prices are for 1 room, 2 adults
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