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Residence Inn Louisville East

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Residence Inn Louisville East
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219 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Reviewed 16 July 2015 via mobile

Worst staff at office. I think his name was Greg but he should not be a overnight auditor If he wants to complain how tired he is when your checking out at 0430 and asking for them to call a taxi for you to the airport. All he said it wasn't his job and when I asked for the number...

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Helpful?
Thank Prairecwby
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Please accept my apologies for your experiences! As you can see from the surrounding reviews, customer service is certainly a focus here, with the staff members frequently praised for going above and beyond! I will definitely be looking into this issue further, to correct any variances in our staff service. We do value your feedback, and we are grateful for...

Louisville, Kentucky
Reviewed 6 July 2015

The entire family is staying for 6+ weeks in one of the spacious 2 bedroom suites due to a work engagement. The price for a room this size was very affordable and the property boasted some of the friendliest employees that I have ever encountered in my 15 years as a loyal Marriott Platinum Rewards Customer. Special thanks to "Miss"...

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Helpful?
Thank NomadMother
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for your review! It is a pleasure to have you and your family as guests for the summer, and I will pass on your comments to the associates. I'm pleased you are enjoying our spacious Penthouse suite, as well as the "family feel" here at this hotel. Please let us know if we can be of any further...

Elliestar
Reviewed 12 June 2015

We stayed in the Residence Inn Louisville East on Saturday, June 6th - just one night. We arrived about 11:30 p.m. and literally got the last parking spot. There were several trucks taking up two spots, I'm sure when this hotel is full it's impossible to find a spot. We immediately went to the reception area to check in and...

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Helpful?
Thank Elliestar
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I'm pleased you enjoyed our spacious suites with fully equipped kitchens. Brenda at breakfast does an excellent job of making every guest feel like family, while providing an excellent hot breakfast. We always appreciate feedback that enables us to improve, and we hope to see you again the next time you pass through...

New Delhi, India
Reviewed 6 June 2015

There rooms are really good. Though it is suggested to get a room on level 2. You will not be able to open your curtains on ground levels. This is well placed with several of the restaurants close by.

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Helpful?
Thank nik_0107
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review! I agree, our location is perfect, both close to fun things to do, as well as a variety of restaurants. We hope to see you again the next time your travels bring you to Louisville.

Brunswick, Ohio
Reviewed 27 May 2015

Five of us wanted to stay downtown Louisville, but the prices were too high. We paid $199 on Memorial day weekend for a two story, two bedroom, two bathroom, with complete kitchen. My father slept on the pull out couch and had no problems sleeping. The couch/bed was made like a trampoline, so there was no bar running across the...

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Helpful?
1Thank mawdooms
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I'm glad your family was comfortable in one of our Penthouse suites. When travelling with family, that extra space (and bathroom) really makes a difference! Our full hot breakfast daily is such a nice addition, especially if mom wants to be on vacation as well! I hope to see your family again on your...

Denver
Reviewed 27 May 2015

I stayed at this corporate oriented extended-stay hotel because it was the headquarters for an event I attended in Louisville. Although it is near arterial streets, limited signage makes it hard to spot. It's tucked away in the corner of an office park, and as is often the case with such locations there's not much you can reach on foot....

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Helpful?
Thank ghses
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review! I appreciate your feedback on your recent stay with us. I'm happy that you enjoyed your fully equipped kitchen, and that you were comfortable in your spacious suite. I do apologize for the state of the grounds. As you surmised, Old Man Winter kept coming back until the end of March, and the following...

Reviewed 26 May 2015 via mobile

We live in Missouri and our kids are in Virginia so decided to meet halfway in Louisville. Our 2 bedroom penthouse suite was very nice. It was two-level with full bath on each floor. Downstairs bedroom had a double door and the upstairs was a loft. TV in common room as well as each bedroom. Full kitchen with dishwasher. The...

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Helpful?
Thank Susan K
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you for posting a review. Our Penthouse suites, I agree, are perfect for a family on the go! The fully equipped kitchen are perfect for an impromptu meal, or just a quick snack. I am glad you enjoyed our full hot breakfast as well. I hope you will visit us again the next time you are in town!

Hendersonville, North Carolina
Reviewed 7 May 2015

This was a fine place. The bed seemed a bit small for a queen. The kitchen had everything you would need if you wanted to cook. It was clean and the staff very friendly. Breakfast was ok, as was the location.

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Helpful?
Thank Kaye333
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review. I am pleased you enjoyed our spacious guestrooms with our fully equipped kitchens. Our friendly staff would love to welcome you back on your next visit to Louisville! Happy Travels!

Bay City, Michigan
Reviewed 15 April 2015

My husband and I found this location while traveling on business 4 years ago. I can honestly say that we have gone out of our way to return to this location when in the Louisville area for reason both professional and leisure. We have returned here after our initial extended stay(14 months) more than a half a dozen times times....

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Helpful?
Thank BigDogCouple
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thank you so much for posting a review. The staff and I are so pleased to have you in our Residence Inn family. We look forward to seeing you on your next visit.

North Judson, Indiana, United States
Reviewed 13 April 2015

This was our 5th time staying at Residence Inn Louisville East. We are with a traveling girls volleyball club. We travel to Louisville 1-2 times/year for tournaments. We are very satisfied with this hotel. Rooms are clean. Staff is pleasant and accommodating. Marsha in group sales is great to work with. Brenda in the kitchen is fantastic. The breakfasts are...

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Helpful?
2Thank Marsha R
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We so look forward to your team's visits in the spring. Brenda loves the girls, and can't wait for your next tournament. Good luck to you and your team until we see you again next year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Region: United States > Kentucky > Louisville > Lyndon
Price Range: €117 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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Questions & Answers

Questions? Get answers from Residence Inn Louisville East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a fire places if you want.”
 of 5 bubbles S5892CEdavidl, 29 May 2016 | Read review
“All the rooms were nice.”
 of 5 bubbles shelleyw983, 22 May 2016 | Read review
“Single or Villa”
 of 5 bubbles madhusudhanaa, 30 Apr 2016 | Read review
“I have stayed in many rooms. Everyone was excellent.”
 of 5 bubbles Grascott, 16 Apr 2016 | Read review
“Call the hotel in advance and let them know your preferences. They do their best to accommodate.”
 of 5 bubbles 22CAT22, 10 Nov 2015 | Read review
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