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All reviewsjacuzzi tubquality inn next doorstove topamusement parkworked finedowntown louisvillebiscuits and gravyindoor poolenjoyed our stayoff the highwaystaying at this hotelrooms are largebed was comfortablethe hotel staffcontinental breakfastclose to the airportexpo center
Our room was on the second floor and the whole floor smelled like cigarette smoke. The room was a good size and seemed clean but my husband found some garbage under the bed. Nice jacuzzi tub that appeared to be well maintained. The bedspreads seemed...More
Response from SalesManager311, Director of Sales at Quality Inn & Suites University/AirportResponded 12 July 2016
Thank you for taking the time to review your recent stay with us and we are sorry that you had any of these problems during your visit. We will discuss these issues with all the staff and make improvements where they are needed. We appreciate...More
We found this hotel right off the interstate it was in a convenient location in the city of Louisville. The hotel is located in between downtown Louisville and the fair grounds (where we were headed). The staff is great! We told them our air-condition was...More
1 Thank rickyapatel1
Response from SalesManager311, Director of Sales at Quality Inn & Suites University/AirportResponded 13 June 2016
We are glad to hear you found our hotel conveniently located for where you needed to be while you were in Louisville.We appreciate you taking the time to review your recent stay with us on TripAdvisor and we hope to see you again the next...More
We stayed here with our granddaughter - great room! Very clean, very spacious room, reasonable pricing. Staff was very helpful in recommending local attractions & providing tourist info including brochures, maps & directions. Will definitely stay at this location again when we travel through Louisville!
1 Thank ReeReeHudson
Response from SalesManager311, Director of Sales at Quality Inn & Suites University/AirportResponded 4 June 2016
We greatly appreciate you taking the time to review your recent stay with us on TripAdvisor and we're glad to hear that you enjoyed your stay with us. We look forward to serving you again the next time you're in Louisville.
We stayed for a long weekend and everything was very good. Great location just off of I-65, close to Churchill downs as well as the downtown area. Just minutes to each area. The hotel is very clean, quiet, and an excellent place to stay. The...More
1 Thank Shelby B
Response from SalesManager311, Director of Sales at Quality Inn & Suites University/AirportResponded 3 June 2016
Thanks for taking the time to review your stay with us on TripAdvisor. We are sorry if you had any problem with the wi-fi as we recently installed new access points after a bad electrical storm that passed through the area. All front desk clerks...More
Room was well maintained and clean. The mattress was very nice- I wish I had checked the make and model. Staff was very nice and professional. Front desk called me after departure to notify me of items I inadvertently left in the room. Breakfast meal...More
1 Thank Brad A
Response from SalesManager311, Director of Sales at Quality Inn & Suites University/AirportResponded 31 May 2016
Thanks for taking the time to review your recent visit with us on TripAdvisor, we use are Serta sleeper mattresses. We are glad to hear that you enjoyed your stay with us and hope to see you again if your in Louisville.
As long as you can show ID and ability to secure the room with a valid credit card or cash, yes you can check yourself in. But calling ahead first is a good idea. 18 is the legal age to vouch for yourself.
Response from ReeReeHudson | Reviewed this property |
we felt safe - it was my husband, our 12 yr old granddaughter & me staying here - we actually walked in the parking lot for exercise.
all rooms are accessed from inside the hotel & the parking lot had plenty of lighting.