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This was by far the most disappointed I've been in a hotel ever! The mattress was so worn it was like sleeping in a banana hammock! A person had to step UP to get to the bathroom with no lighting on this step UP so...More
Thank Melinda R
Response from Verl W, General Manager at Seelbach HiltonResponded yesterday
I am very sorry that the hotel did not meet your expectations. This certainly is not indicative of what we hear from the great majority or our guests. The staff here takes pride in not only meeting, but usually exceeding our guests expectations. I will...More
My husband and I had to take an unexpected trip to Louisville to take our daughter to Kosair children’s hospital to have some important tests done. We arrived the hotel late Saturday night and were happily greeted by Corey who is a valet for the...More
3 Thank Jessica J
Response from derrick j, Manager at Seelbach HiltonResponded 5 December 2017
Thank you so much for taking the time to share your experience with us. It is our goal to deliver exceptional service and offer clean, comfortable accommodations and I am delighted that we were able to meet those expectations during your stay. We certainly love...More
Came here for a quick getaway with my sister. The most disappointing was the valet. When we arrived, I pulled up the the valet and no one came to us. I stood there for a couple of minutes before I was greeted. There was no...More
Response from Verl W, General Manager at Seelbach HiltonResponded 2 days ago
Thank you for letting me know of your stay at the Seelbach. I am sorry that you had issues with the valet service. Your comments are not indicative of what I normally hear about the valet staff. I will certainly address this issue with those...More
In the middle of everything. Easy walk to most things downtown except maybe NULU area. Beautiful grand place. Quiet and the room was large, esp for a hotel of this age. Elevators are newer and large for a classic hotel. King bed was very comfortable....More
The Seelback experience was very good. Although the bedroom and bathroom were smaller than newer hotels, they were very clean and comfortable. The staff was great, and the location was perfect. Loved the history of the place!
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Response from jameshO3486KX | Reviewed this property |
Regarding parking, the entrance is on the left once you pass the hotel. Turn left through a tunnel. You will see the ramp straight ahead, towards the right side. Take the ticket to the front desk for validation and possible... More
Regarding parking, the entrance is on the left once you pass the hotel. Turn left through a tunnel. You will see the ramp straight ahead, towards the right side. Take the ticket to the front desk for validation and possible discounts by staying at the hotel.
It is a great location. The hotel is a historic hotel with lots of history. They even have a historian. Capone, the Great Gatsby, ghosts, etc.. the Brown is another great hotel but the Seelbach is closer to where you want to... More
It is a great location. The hotel is a historic hotel with lots of history. They even have a historian. Capone, the Great Gatsby, ghosts, etc.. the Brown is another great hotel but the Seelbach is closer to where you want to be.