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Hyatt Regency Louisville

1,515 reviews
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Traveller (253)
Room & Suite (141)
Dining (29)
Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(181 reviews)
“convention center”(104 reviews)
“bagel shop”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,515)Write a Review
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Traveller rating
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727
477
179
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41
Show reviews that mention
All reviewsgreat locationconvention centerbagel shopfourth street livewithin walking distancenice hotelparking garagehotel restaurantself parkrestaurants and barsheart of downtownyum centerbusiness tripfront desk staffking roomthe room was nicebed was comfortable
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271 - 275 of 1,503 reviews
Reviewed 11 April 2017

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Review collected in partnership with Hyatt Hotels
Thank kimberlyf258
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 13 April 2017

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Reviewed 9 April 2017 via mobile

The hotel is a nice facility in a good location but what makes it stand out is the service. All staff go out of their way to make you feel welcome. Appreciate the lengths they went to helping me with travel arrangements due to Delta...More

Thank smotley
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 13 April 2017

Hello, Thank you for your kind words! We take pride in providing some of the best customer service in Louisville. I'm so glad we were able to assist you with inconveniences you experienced and that you enjoyed your room. We look forward to your return...More

Reviewed 7 April 2017 via mobile

The hotel is clean and orderly updated but older. The room was smallish and the pillows were not so good. The food and beverage service was way better than average. Especially for a chain. They were flush with management and they were easy to identify....More

Thank I8622LVbriang
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 13 April 2017

Hello, Thank you for your detailed feedback! We appreciate your kind comments and hope that we are able to accommodate you with better pillows in your guest room next time you stay with us. I have also passed on your thoughts on the pool temperature...More

Reviewed 7 April 2017

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Review collected in partnership with Hyatt Hotels
Thank Tammie D
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 20 April 2017

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Reviewed 7 April 2017

I've stayed at Hyatt properties across the US, and at a number of international Hyatt locations. My stay earlier this week at the Louisville Hyatt Regency was one of my best experiences. Staff at check in and check out were very helpful. As a Globalist...More

Thank mk72759
Response from Kristie D, Manager at Hyatt Regency LouisvilleResponded 7 April 2017

Hello, I want to thank you for your loyalty to Hyatt, and for choosing our property for your Louisville travels. I am so glad that you found your World Of Hyatt membership beneficial, and appreciate you continuing this loyalty during the transition of the new...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$130 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$130 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (253)
Room & Suite (141)
Dining (29)
Pool & Beach (20)
Amenities (34)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Scott C
17 February 2018|
AnswerShow all 4 answers
Response from E4791LXdebbiel | Reviewed this property |
Parking garage attached to the hotel - we didn’t know valet was an option so did self parking with no trouble at all. Everything we did was in walking distance so we didn’t need the car the 3 days we were there. It all... More
0
Votes
TNH07
21 September 2017|
AnswerShow all 4 answers
Response from Kristie D | Property representative |
We have no hot tubs in our guest rooms or pool area. Thank you!
0
Votes
CMSCLS
22 August 2017|
AnswerShow all 5 answers
Response from Kristie D | Property representative |
Hello, Our city view rooms have different view options. Please specify at check-in if you prefer 4th Street Live, The Ohio River, or Downtown. Thank you!
0
Votes
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Room Tips
"I'm sure this is more of a personal thing, but the pillows are incredibly soft and do not provide (much..."
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"Comfortable bed and pillows. Very clean."
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"Great views of the river on the North side of the hotel"
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"Ask to be away from elevators and on a high floor to reduce the atrium/lobby noise"
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