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Hyatt Regency Louisville

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Hyatt Regency Louisville
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1,194 Reviews from our TripAdvisor Community

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Showing 1,184: English reviews
Valparaiso, Indiana
Reviewed 4 days ago NEW

Rooms were plenty comfy and staff was attentive to us! Would recommend. Great pool area for the kids, very close by 4th street which was really cool. Lots of restaurants, etc... Only downfall we had was the walls between rooms seemed paper thin. We heard the room next to us having a phone conversation clear as day and were able...

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Helpful?
Thank MarkoQB
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for taking the time to tell us about your stay. I'm glad you found our location convenient and enjoyed the pool! I apologize about the noise disruption, and hope that next time we are able to better accommodate you and resolve this issue. Thank you for choosing Hyatt Regency Louisville!

Evansville, Indiana
Reviewed 6 days ago NEW

Hotel was very nice a clean. Love the location and the staff was super friendly!i would definitely stay again and recommend the hotel to everyone I know that may be going to the Louisville area. Can not wait to come back and visit!

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Helpful?
Thank G1826WYlynns
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for choosing Hyatt Regency Louisville for your stay. I'm so glad that you found our property clean and location convenient. We appreciate your recommendations and look forward to having you back! Thanks again.

Reviewed 6 days ago NEW

I had such a great experience with this hotel! The beds are pure heaven and the location and amenities make it perfect. We had breakfast from the little bistro in the hotel every morning we stayed. The lobby bar is perfect for a quick cocktail.

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Helpful?
Thank Jessica M
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Jessica, I'm so glad you enjoyed your time with us. We take pride in Sway restaurant and are so glad you were able to experience it while you were here. Thank you for your kind review and we hope to see you next time you travel to Louisville!

Owensboro, Kentucky
Reviewed 6 days ago NEW

Beautiful hotel in a great location in downtown Louisville, Ky. There is a $50 deposit that they charge you without telling you about it first. Also, you have to pay $13 a day to parking there. Also, there is no complimentary breakfast. And the food they do have is exorbitantly priced. I couldn't afford to eat there. Heck, with all...

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Helpful?
Thank Sharon T
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Sharon, I'm sorry that you were not informed of the incidental charge on your credit card upon check in. I also apologize that you felt our fees and prices were not appropriate. We take all feedback into consideration so we appreciate you taking the time to review your stay. Thank you for your compliments to our hotel and we...

Louisville, United States
Reviewed 6 days ago NEW

We got married at this Hyatt 5 years ago and came back for a Valentine's Day stay and everything was just as wonderful as we remembered! Check in and out process can be done online with one click which is extremely convenient and cuts out all wait time- whole experience is streamlined and centered around your plans! The location of...

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Helpful?
Thank 371dexterh
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Congratulations on your anniversary! We are so glad that we were able to play a part in such special milestones in your life. I'm happy to hear everything went seamless and you had a wonderful time. We hope to see you again for another celebration!

Lewisport, United States
Reviewed 6 days ago NEW

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Thank melaniea569
Lebanon, Ohio, United States
Reviewed 6 days ago NEW

Clean room with everything I needed. Staff is friendly and helpful. Nice hotel. Conveniently located next to new convention center. Rooms recently updated. Huge tv. Rain shower head. Clean linens. Room smelled good. Nice view.

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Thank S7736EUsusans
Irvington, New Jersey
Reviewed 1 week ago

The hotel was great. Rooms are really nice and the staff was really professional, friendly and courteous. The food in the restaurant was really tasty. Room service and housekeeping staff did a great job to make my stay pleasurable.

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Helpful?
Thank ginalmrsa
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I'm so glad that you enjoyed your room and found our staff friendly and helpful. I'm also happy to hear that you enjoyed your food from Sway and we appreciate the compliments to our amazing staff. We hope to see you again and thank you for your feedback!

Valparaiso, Indiana
Reviewed 1 week ago via mobile

We are currently in this hotel. We had a rough travel day (no ones fault), and got to the hotel about 9:30 pm. Talking with the valet, we opted to use their valet parking for $24 per night. The valet was so nice and helpful. A wonderful woman. It should be noted that our SUV had a car-top carrier on...

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Helpful?
Thank boilerjeff21
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you so much for providing us with such detailed feedback. We appreciate you being understanding of our staff member's mistake and for the compliments to our staff who showed empathy and were able to resolve the issue. I'd also like to thank you for your loyalty to Hyatt, and for specifically choosing our hotel for your Louisville travels....

sacramento, United States
Reviewed 2 weeks ago

overall a great experience. I was there for business meetings so ended up in the lobby bar more than once w/ coworkers after work. Kelly and Jean are 2 of the best bartenders I have ever had the pleasure of being served by.

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Helpful?
Thank bendN1690PT
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, Thank you for your kind review. I'm so glad that you had a great experience while staying with us! Also, we take pride in our amazing staff so thank you for the compliments to them. We hope to see you again!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 

Additional Information about Hyatt Regency Louisville

Address: 311 South 4th Street, Louisville, KY 40202
Region: United States > Kentucky > Louisville
Price Range: €149 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Priceline, Expedia and Travelocity so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hotel Style:
#1 Green Hotel in Louisville
#5 Luxury Hotel in Louisville
#17 Business Hotel in Louisville
#17 Romantic Hotel in Louisville
#21 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Louisville staff and other travellers.
10 questions
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Louisville, United States
over a year ago
campbellsville, ky
6 months ago
23 days ago
Australia
8 months ago
Evansville, Indiana
11 months ago

See all questions (10)

Questions? Get answers from Hyatt Regency Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a view get 5th floor or higher”
 of 5 bubbles MrJim911, 3 Feb 2017 | Read review
“Rooms on the east side are quieter as you are away from 4th street”
 of 5 bubbles dougs583, 20 Dec 2016 | Read review
“The higher the floor the better the view”
 of 5 bubbles earlh400, 21 Nov 2016 | Read review
“Away from the elevator.”
 of 5 bubbles 578MikeF, 14 Nov 2016 | Read review
“Hotel is very good about communicating construction noise.”
 of 5 bubbles Cyndi1956, 19 Oct 2016 | Read review
5 of 5