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Hilton Garden Inn Louisville Downtown

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Traveller (68)
Room & Suite (49)
Dining (7)
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Overview
  • Excellent64%
  • Very good20%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(54 reviews)
“front desk”(131 reviews)
“henry clay”(8 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Louisville Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Louisville Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (784)
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779 results
Traveller rating
474
162
68
44
31
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474
162
68
44
31
Show reviews that mention
All reviewsrooftop barfront deskhenry claygreat hoteltop floorwithin walking distanceparking garagethe shuttle driverfourth street livegreat weekendlouisville downtownrestaurants and barsi highly recommend this hotelconvention centermercurybaileyty
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1 - 5 of 779 reviews
Reviewed yesterday

Right around the corner from the Palace Theater and 4th Street Live. Very nice staff and the room was nice and very clean. We had a king bedroom and it had a couch, desk, microwave, and fridge. They have Keurigs in the room as well....More

Thank misslcg2015
Hotel's Favourite
Reviewed 4 weeks ago

The room was clean, the TV was above expectations, and the AC worked perfectly. The exceptional part of my hotel experience was the customer service. Shortly after check-in, I received a text from Simone checking in on how the room was- this was a nice...More

1  Thank Andrew F
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 4 weeks ago

Dear Andrew F: Thank you so very much for this review. Our Goal is to make every stay better and brighter and I think we just did! We believe in creating everlasting memories. Please come back anytime !!! Sincerely, Simone Lavery

Reviewed 6 days ago

We had a great stay here, with my daughter with special needs having to talk to a surgeon the next day about an upcoming surgery. The staff as great, and took personal care of us, even delivering us to the appointment and getting us back...More

Review collected in partnership with Hilton Garden Inn
Thank Bruce K
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 4 days ago

Dear Bruce K: We are so glad we were able to make your stay bright and better. Please come back anytime. Sincerely,

Reviewed 1 week ago

Everything wa a great from the check in to check out, roof top bar was fantastic and we were steps away from the Palace, which was where the show was that we attended. The only downside was the fee for parking, but I guess that’s...More

Review collected in partnership with Hilton Garden Inn
Thank 86bthomas
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 1 week ago

Dear 86bthomas: Thank you so much for reviewing our property. We agree about the fees for the parking but we are actually the most cost effective in the area. Please come back anytime just because!!! sincerely

Reviewed 2 weeks ago

My wife and I spent just one night at the Downtown HGI in Louisville. The entire staff was extra nice and helpful. Antonae at the front desk was a delight and very helpful and accommodating. Dinner at the rooftop bar & grill was fantastic as...More

Thank Brian6577
Response from Simone L, Guest Relations Manager at Hilton Garden Inn Louisville DowntownResponded 2 weeks ago

Dear Brian 6577: Thank you for taking a moment to share your experience. I am happy to hear that Antonae and the entire staff was welcoming. We look forward to welcoming you back to our hotel in the future. Our goal was to make your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$136 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$136 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (68)
Room & Suite (49)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Ben F
19 April 2017|
AnswerShow all 4 answers
Response from Travis K | Reviewed this property |
Hilton members it is free or you can buy a room rate that includes it. From what I recall it was $15-20 per person but it is a substantial breakfast; cooked to order.
0
Votes
Honey D
14 January 2017|
AnswerShow all 4 answers
Response from Sharon C | Reviewed this property |
I believe they do. But call the hotel and double check with them.
0
Votes
Room Tips
"Ask all questions before booking because what they advertise and what they actually do are two different..."
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"Get a room at the end of the hall, very quiet!"
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"Don't stay on the 7th floor. That did not save us from street or restaurant noise."
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"don't face 4th street"
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