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Four Points by Sheraton Louisville Airport

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Traveller (32)
Room & Suite (8)
Dining (1)
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Overview
  • Excellent29%
  • Very good35%
  • Average21%
  • Poor9%
  • Terrible6%
Travellers talk about
“expo center”(16 reviews)
“cracker barrel”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Louisville Airport
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton Louisville Airport
Special Offer: Breakfast for 2 Included
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (248)
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All reviewsexpo centerfootball stadiumcracker barrelthe shuttle driverderby weekendwould stay here againbeds were comfortablefree shuttlefront desk staffgreat roombusiness tripvery nice hotelfairgroundspapashampooratesjets
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11 - 15 of 245 reviews
Reviewed 20 September 2017

This hotel is ok for a basic hotel experience. I was expecting something more substantial from the Sheraton brand of hotel. This hotel is similar to an average Country Inn and Suites except there is no free breakfast. My room was a King bed basic...More

1  Thank Phil L
Response from 00gc, General Manager at Four Points by Sheraton Louisville AirportResponded 25 October 2017

Dear Phil, We appreciate you choosing our hotel and sharing your feedback. Our goal is to provide each guest with comfortable accommodations and outstanding service, and we apologize for not meeting your expectations. We will look into the location of lighting but more importantly will...More

Reviewed 26 July 2017 via mobile

Stayed here with family and friends to go to Kentucky Kingdom. We were greeted by friendly helpful staff. There were no towels in the pool area. However, the front desk staff help me get some towels quickly in the evening we checked in. I made...More

2  Thank Wyattsmom0844
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 27 July 2017

Wyattsmom, Thank you for sharing your feedback with us. I am terribly sorry to hear that we did not provide you with the exceptional care that we strive to provide all of our guests. I would like to speak with you directly, so that I...More

Reviewed 11 July 2017

Great location for tournaments at the KY Expo Center. Annetta was very helpful arranging large groups staying. Fourth time staying at this hotel because of the location. Nice facility, clean rooms and comfortable. Only drawback is that they only have one shuttle running teams back...More

Thank 860lynetteb
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 12 July 2017

Thanks for sharing your feedback! We are thrilled that you enjoyed your stay and were able to take advantage of our shuttle service. As our shuttle service is primarily an airport shuttle, there will be delays when venturing to other areas. We look forward to...More

Reviewed 10 July 2017

I had a one night stay here last weekend. I booked a standard king room. The location is not on the airport grounds and I don't know if they have a shuttle. I drove about 3 minutes to the hotel from the airport. The room...More

Thank Mike D
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 12 July 2017

Hi Mike! Thank you for taking the time to share your experience with us. I am happy to hear you enjoyed our hotel during your stay in Louisville! Our hotel does offer a complimentary shuttle service to and from the airport. We hope to see...More

A TripAdvisor Member
1
Reviewed 2 July 2017

Nice room. Wish hot tub was working and pool could hold more than 5 people. Friendly employees and great location near University of Louisville, airport, and Kentucky Kingdom. Close to many restaurants and hotel was clean.More

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Thank A TripAdvisor Member
Response from Brandon F, General Manager at Four Points by Sheraton Louisville AirportResponded 12 July 2017

Thanks for sharing your feedback! We are happy to hear you enjoyed your room and proximity to restaurants! Unfortunately, the hotel does not have a hot tub, due to the size of the pool room. Due to local laws, we are unable to allow more...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$96 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (8)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Scott H
4 August 2016|
AnswerShow all 4 answers
Response from devilfalcon | Reviewed this property |
Hello, we stayed here last winter and rooms were clean and up to the standard of a dour points. We did not encounter any cleanliness issues. Service was great all around. Hope this helps.
0
Votes
Room Tips
"I was on the third floor so I don't know what the noise level was up higher."
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"Ask for a clean comforter"
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"Clean your carpets. Room was big and spacious."
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"Face away from the landing pattering so towards the street vs towards the holiday inn"
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