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Four Points by Sheraton Louisville Airport

Expedia.comUS$127*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Louisville Airport
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Miami, Florida
Reviewed 3 days ago NEWvia mobile

Very nice hotel, convenient to all Louisville and the airport. Staff very friendly, professional and helpful. Check in was a breeze and the staff is knowledgeable about the local area. Great tips on what to do, places to go. The top floor suites are great for families and couples who like extra room and the privacy of a separate bedroom....

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Helpful?
Thank Fran D
Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Derby Weekend! My third this year. This hotel is more than adequate. Very clean, within walking distance to the track, very safe atmosphere. Has fast food, gas stations and restaurants within walking distance. I was fairly hesitant after reading some reviews, and was happily satisfied the negative reviews were not my experience at all. There is some over head airplane...

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Helpful?
Thank Liza B
About Hotel's Favourite Review
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Liza, Thank you for taking the time to share your experience with us! We are happy to hear you had an excellent stay and that the staff took great care of you. Shelby is an asset to our team, for sure! We hope to see you again very soon!

Gainesville, FL
Reviewed 2 weeks ago

Stayed here for one night while on a road trip with three children. Was upgraded to a two room suite at check-in. Haley at the check-in was very friendly and helpful, and actually went herself to bring up the crib I requested. The rooms and bathroom were very clean, smelled great, and the beds were super comfy. My children really...

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Thank aycee123
Kentucky
Reviewed 2 weeks ago via mobile

Room was very very clean. Front staff very nice. Rooms are big. Bathroom very spacious. Were in a queen suite. The beds were huge. Loved all the white covers. Made the room look even bigger. Would stay here again and again.

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Helpful?
Thank 1,771
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for your feedback! We are happy to hear you enjoyed our spacious rooms and extra comfortable beds! We can't wait to see you again soon!

Minneapolis, Minnesota
Reviewed 3 weeks ago

This place was awesome! Best 4P Property I have ever stayed at. I am SPG Platinum. Upgraded to Jr Suite at check in. Separate living room and bedroom. Fridge and Microwave included. Gave me Breakfast as my platinum amenity, however only took 15$ off a $20 breakfast. So breakfast was not free. But great location, service, and help to make...

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Helpful?
Thank tonelo46
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Tonelo, Thank you for sharing your experience! We are so happy to hear you enjoyed the hotel and think we are the best Four Points you have ever stayed at. You are making us blush! Being the closest hotel to Churchill Downs, our guests love the ability to walk there. We look forward to seeing you again very soon!

Auburn, California
Reviewed 3 weeks ago via mobile

Wonderful hotel! Walkable to Derby! Large rooms..good amenities but the thing that makes this hotel is the staff! Autumn at the front desk, prepared us with an insider's guide to the Derby..from clothing to bring, to Derby details that made our first trip prefect! Brandon the manager gave us tickets to a distillery and outlined our free day perfectly! And...

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Helpful?
Thank reale2016
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for the kind comments! We thoroughly enjoyed having you with us over the Kentucky Derby. I sure hope your first Derby was everything you wanted it to be. We are so fortunate to have great team members and it seems like everyone took great care of you. We are all hoping to see you next year!!!

Hollywood, Florida
Reviewed 3 weeks ago via mobile

We went for a robotics event at the convention center which was very convenient since they offered a shuttle to the event. Also, once I arrived in the airport a quick call to the hotel and they sent a shuttle to pick me up. Staff is very friendly. My only complaint is that the rooms are updated but still have...

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Helpful?
Thank Sharon L
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Sharon, Thanks for sharing your feedback with us! I am glad our staff took great care of you and that you were able to utilize our convenient shuttle service. We thoroughly enjoyed your visit with us and we look forward to seeing you again soon!

California
Reviewed 4 weeks ago via mobile

This hotel has so much potential if they make a management change. When I entered the room the first thing I see is a partially renovated room that they through some old furniture in. Only one light worked in the entire room. A big empty wall with a luggage rack on it. The bed light on the left was missing....

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Helpful?
Thank CAFL1
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. I am terribly disappointed to learn of your experience and would like to discuss with you directly so I may make this right. At your convenience, please contact me directly at the hotel so we may discuss.

Saint Charles, Missouri
Reviewed 8 April 2017

We arrived at the hotel very late but the staff checked us in quickly and efficiently so we could get up to our room. The room we were given (maybe upgraded to??) had an unusual configuration. I booked a room with 2 double beds and upon entering my teenage son was horrified to see only one bed. But then we...

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Helpful?
Thank LMSTL
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

LMTSL, Thank you for sharing your feedback with us regarding your recent stay. We are happy to hear you enjoyed the upgraded room, as well as our breakfast. As you noted, the hotel is very close to the University of Louisville, Churchill Downs and the Airport. We look forward to seeing you again soon!

Trenton, Kentucky
Reviewed 31 March 2017

Expected so much more. The staff was not very welcoming and the room wasn't even prepared for 4 people even though it was on the reservation. The room wasn't very clean, the phone was dead, and we had to go down to get linens for the pullout. The customer service was also lacking as we felt like we were a...

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Helpful?
Thank Devon P
Brandon F, General Manager at Four Points by Sheraton Louisville Airport, responded to this review

Devon, I would like to take a moment to apologize for the experience you had with us. We pride ourselves on providing an excellent experience for our guests. We obviously dropped the ball this time. It is important to have a clean, ready room. It is even more important to ensure the staff welcomes the feedback and makes it right,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions.Service with Style. Everything you need or want is here, including a fitness center, pool, spa, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our two state-of-the-art function rooms are ready to stage memorable meetings and events.Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features a refrigerator, microwave, and free extras like wireless High Speed Internet Access and bottled water. ... more   less 

Additional Information about Four Points by Sheraton Louisville Airport

Address: 2850 Crittenden Dr, Louisville, KY 40209-1116 (Formerly Country Inn & Suites By Carlson, Louisville Airport North)
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: €109 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Louisville Airport 3*
Number of rooms: 117
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Also Known As:
Country Inn & Suites By Carlson, Louisville Airport North Hotel Louisville
Country Inn And Suites By Carlson, Louisville Airport North
Country Inn Louisville
Louisville Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Louisville Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Louisville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face away from the landing pattering so towards the street vs towards the holiday inn”
fsview11, 1 Feb 2017 | Read review
“The back side, away from the street might be quieter”
CdnWineLover, 17 Dec 2016 | Read review
“good location, close to dinning and Churchill Downs”
wildcat13, 10 Nov 2016 | Read review
“Our room was located at the rear so perhaps that was why it was so quiet.”
Torontotraveller7575, 29 Aug 2016 | Read review
“I loved my room near the elevator.”
151arleneu, 14 Nov 2015 | Read review
5 of 5
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US$127* /night
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Prices are for 1 room, 2 adults
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