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Hilton Garden Inn Louisville Airport

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Hilton Garden Inn Louisville Airport
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808 Reviews from our TripAdvisor Community

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Nebraska
Reviewed 2 days ago NEWvia mobile

We had traveled 10 hours to get to Louisville for a competition. When we arrived we checked into a hotel that was so awful that we had to cancel our reservation and now found ourselves without a hotel at 9 PM. We called the Hilton Garden Inn at the airport and a Young man named Logan helped me immediately and...

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Helpful?
2Thank 213McFamily
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear 213McFamily, Thank you for this fantastic review. I will let Logan know that you think so highly of him. We are striving to exceed our guest's expectations with every guest every interaction and show what we call here at Hilton Garden Inn, Brighthearted-ness to our guests. We hope to see you again next year. Brian Hayden Sales Manager Hilton...

Bowling Green, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

Wanted a room near the Kentucky Exposition Center and this Garden Inn is connected to the entrance of Gate 4. Was attending a major volleyball tournament and just needed Saturday evening stay. After reading reviews of the area hotels, this was in my top three choices and all three, plus more in the area were showing full for the weekend....

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2Thank Bj J
About Hotel's Favourite Review
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Bj J, We thank you for your wonderful review. We strive to offer each guest service and accommodations that exceed their expectations. I hope you are able to stay with us for next years event. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Amarillo
Reviewed 5 days ago NEW

The hotel is nice and the new carpet and wallpaper looks great. The bed on the other hand was terrible. I don't know who designed the apparatus to adjust the bed from firm to soft, but let me tell you the soft function does not work at all. If that is their idea of a soft mattress, then we are...

Review collected in partnership with Hilton Garden Inn
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Thank 549erickb
Reviewed 1 week ago NEWvia mobile

Good location. Close to airport. Room is clean and tidy. Internet connection is good. Hotel staffs are nice. You will always here good day how are you. Generally it is quite quiet but only a few noise come from the plane. Unluckily, the problem for me this time is no hot water for bathing but can be resolved by contacting...

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Helpful?
Thank Johnny L
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Johnny L, Thank you for your wonderful review. We are sorry that you had a hot water issue this stay. Feel free to let me know when you are staying with us again. I would love to learn more from you on this issue. We hope to see you again for your next stay in the Louisville, Ky area....

Glendale, Arizona
Reviewed 1 week ago NEW

The most amazing experience. All of the staff seemed to really like their job and it translated into the customer's experience. There seemed to always be plenty of staff available to handle any request and any amount of customers checking in. Great job

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jameswR6214QO
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear jameswR6214QO, Thank you for your wonderful review. We strive to provide service that exceeds our guests expectations. We hope to see you again for your next stay in the Louisville, Ky area. Brian Hayden Sales Manager Hilton Garden Inn Louisville Airport

Washington DC, District of Columbia
Reviewed 1 week ago

We held our conference at this hotel. First impressions are important. Cassity (sorry if I misspelled) at the front desk was very pleasant and helpful. I am speaking as a meeting planner and a guest. I worked with Beth from the initial planning til the end. Beth Bowyer (sales catering manager) was extremely helpful and exceeded my expectations. Many of...

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Thank M Q
Tullahoma, Tennessee
Reviewed 1 week ago via mobile

I stay at this hotel a lot for business. They have started remodeling the building. Always thought the common areas were nice. Hotel is always booked up and pricey so be sure to book in advance. It is close to the airport, Expo center, amusement park, Churchill Downs, and a lot more. People are always very friendly and helpful. Beds...

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Helpful?
Thank buttercup_ts
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear buttercup_ts, The Staff of the Hilton Garden Inn Louisville Airport thanks you for taking the time and putting the effort into writing this review. We are striving to exceed our guest's expectations every encounter, every day with every guest. It sounds as if our beds are lacking on this goal. Please feel free to reach out directly to me...

Fletcher, North Carolina
Reviewed 2 weeks ago

Our stay at Hilton Garden Inn was a convenient choice for a volleyball tournament held next door at the convention center. The shuttle took us back and forth, saving us alot of walking since it dropped us at the door, and also parking fees. They were on demand 24/7, and gave us a card so we could call them to...

Review collected in partnership with Hilton Garden Inn
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1Thank Janet B
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Janet, The Staff of the Hilton Garden Inn Louisville Airport thanks you for taking the time and putting the effort into writing this review. We are striving to exceed our guest's expectations every encounter, every day with every guest. We hope you will keep us in mind for your next trip to Louisville. We would ove to have you...

Cleveland, Ohio, United States
Reviewed 2 weeks ago via mobile

I visited for four days to attend the dog shows at the Expo. I did not have a dog with me. I could walk to the Expo if I chose to as the hotel is right at gate 4. It is probably still a mile to the actual building entrance. I was on floor 2 right by the kitchen exhaust...

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Thank Diane H
Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

My only complain is was that I could hear tv from the next room at night (and we didn't have connecting doors). Bed is comfortable, not soft at all (which is great and hard to find). Easy shuttle from the airport. Nice breakfast. Good staff. Surprisingly they had a really great Salmon for dinner. Much above garden inn typical restaurants

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Helpful?
Thank Justin A
Brian H, Sales Manager at Hilton Garden Inn Louisville Airport, responded to this review

Dear Justin A, I thank you for taking the time and care to complete this review. I'm glad that you enjoyed the service, shuttle, salmon and breakfast. We always strive to exceed our guest's expectations with every interaction. If you would like to further discuss the attached room or TV volume observations, feel free to contact me directly at 502...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
In an effort to improve the on property experience, our guest rooms will be undergoing renovations from January 9 - May 4, 2017. We apologize for any inconvenience that this may cause. Please don't hesitate to reach out to the front desk with any questions or concerns. Welcome to the Hilton Garden Inn Louisville Airport hotel. We are located in the airport corridor, five minutes from downtown. We are convenient to a variety of local restaurants, the corporate offices of Yum! Brands and attractions like Churchill Downs, the University of Louisville and the Kentucky Expo Center. Enjoy easy access to Interstate 65 and Interstate 264. Stay connected while traveling with complimentary WiFi throughout our Louisville, KY hotel. Feel at home with complimentary amenities including a 24-hour business center, fitness center, indoor pool and 24-hour airport shuttle service. The restaurant serves hearty cuisine for breakfast and dinner, and the 24-hour pantry offers beverages and snacks. Select from 9,000 sq. ft. of flexible function space for business meetings or social events. ... more   less 

Additional Information about Hilton Garden Inn Louisville Airport

Address: 2735 Crittenden Dr, Louisville, KY 40209-1113
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: €115 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Airport 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Airport Hotel Louisville
Hilton Louisville
Louisville Hilton
Hotel Style:
#3 Green Hotel in Louisville
#7 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Airport staff and other travellers.
11 questions
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Questions? Get answers from Hilton Garden Inn Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like away from the elevator”
jimr563, 3 Apr 2017 | Read review
“get away from 2nd floor to avoid the outside lights being as bright”
benholt09, 29 Mar 2017 | Read review
“I had second floor which was not one of the updated floors but, NO charger outlet lamps or anything is my biggest complaint.”
TonkamanMN, 26 Mar 2017 | Read review
“We were on the 6th floor”
dianeshrewsberry, 18 Jan 2017 | Read review
“726 was quiet”
lisamX1165BK, 19 Dec 2016 | Read review
5 of 5