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Hilton Garden Inn Louisville Airport

932 reviews
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Traveller (64)
Room & Suite (43)
Dining (7)
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“churchill downs”(81 reviews)
“front desk”(111 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Louisville Airport
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (932)Write a Review
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Show reviews that mention
All reviewschurchill downsfront desklouisville airportcracker barrelexpo centerrestaurant staffgreat staythe shuttle drivernice hotelbreakfast buffethot tubroom was clean and comfortablebusiness tripwould stay here againfitness centerconvenient locationhgi
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1 - 5 of 926 reviews
Reviewed 3 weeks ago

The hotel was nice but the hot water did not work well and the beds where very hard so didn't get much sleep. Would be nice to see the beds updated and some one to check the rooms to make sure that the water is...More

Review collected in partnership with Hilton Garden Inn
Thank donavonl328
Hotel's Favourite
Reviewed 4 weeks ago

Very nice facility. Great staff. The hotel sent an automated satisfaction survey after my stay. I had a frustration that I brought up that was unique to my reservation and trip-timing. I usually complete these surveys for hotels and airlines but I've been conditioned to...More

1  Thank KMat1924
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 3 weeks ago

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver the Brand Promise we are known for. Guest satisfaction is...More

Reviewed 4 weeks ago

My husband and I stayed here before a flight. The location is great and near the airport. They have an on demand shuttle to and from the airport and we were able to leave our car parked at the hotel during our stay on vacation....More

1  Thank Michelle V
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 4 weeks ago

Thanks for taking the time to fill out this survey. I am very pleased to see that your experience with us did not disappoint and the services and amenities were valuable for your stay. We look forward to welcoming you back to our hotel in...More

Reviewed 4 weeks ago

My wife and I hosted a conference at the hotel which had about half local people and half people from out of town. We have received numerous compliments on the food we served. As well as the staff and amenities of the hotel. Our guests...More

Review collected in partnership with Hilton Garden Inn
1  Thank O4387LHscotth
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 4 weeks ago

Thanks for taking the time to fill out this survey. I am very pleased to see that your experience with us did not disappoint and the services and amenities were valuable for your stay. We look forward to welcoming you back to our hotel in...More

Reviewed 15 January 2018

Housekeeping was mediocer. Drain was clogged. Staff was rude at breakfast that we never received - they at least offered but I took a credit intead. We were hoping for a relaxing travel hotel. The bartender was great, skilled and tipped well!More

Review collected in partnership with Hilton Garden Inn
Thank Amanda P
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 4 weeks ago

Thank you for the feedback about your recent stay. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Louisville
#5 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Louisville
#5 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (43)
Dining (7)
Questions & Answers
Ask a question
Jamie A
6 August 2017|
AnswerShow all 6 answers
Response from JessicaSHGI | Property representative |
I am so sorry that we did not see this question until today. Our breakfast is $11.95 per person. It can be added as a complimentary benefit for Hilton Honors members of Gold or Diamond status.
0
Votes
bbabb1960
21 July 2017|
AnswerShow all 4 answers
Response from JessicaSHGI | Property representative |
Our property has always been the Hilton Garden Inn Louisville Airport. Our building was a new construction and opened in 2003.
0
Votes
IndianaKris
5 April 2017|
Answer
Response from JessicaSHGI | Property representative |
Yes ma'am.
1
Vote
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Room Tips
"On back side overlooking patio was pretty quiet"
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"I was on the 8th floor. Very quiet."
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"I like staying high up to get good views. Not bad at the 7th floor."
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"Room 722 is a King Deluxe room."
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