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Embassy Suites by Hilton Louisville East

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Traveller (79)
Room & Suite (153)
Traveller (79)
Room & Suite (153)
Dining (31)
Overview
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9940 Corporate Campus Dr, Louisville, KY 40223-4032 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Louisville East
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(1,365)
Traveller rating
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  • 276
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  • 22
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suea501
Plymouth, Minnesota
213
Reviewed 5 days ago
We stayed here 2 nights while passing through to Nashville. We found the hotel to be very conveniently located to all we did in Louisville. We love Embassy Suites for its consistency, comfort, and amenities. This location was no different, providing a nice clean room, comfortable bed, nice bathroom with neutrogena bath products, etc. Of course the manager’s reception and cook-to-order breakfast were both pluses as well! It was very busy on Saturday night/Sunday morning but much less busy on Sunday night/Monday morning. We enjoyed the entire space and atmosphere of this hotel and will stay again if we are in the area!
Thank suea501
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville East
Responded 4 days ago
Dear suea501, Thank you for sharing your experience while at our hotel. So glad to know that you found our hotel to be clean and that you enjoyed our complimentary Manager's Reception and our complimentary full cooked to order breakfast. We look forward to a return visit in the near future.
276sanfordh
20
Reviewed 1 week ago
We chose this Hilton location because of a business meeting being held in the hotel itself and decided to stay a couple nights and see a little bit of the area, never having been to Louisville before. There were a couple issues with the room - not major enough to change rooms, but enough to bring to the attention of the desk staff. They handled the problems efficiently the first time. Likewise, a problem with the food at the business lunch was handled expeditiously by the GM of the property. The GM was also very helpful in recommendations of restaurants and sights to see during our short visit, making us already looking forward to a return trip in the spring for a whiskey trail experience and a Louisville Bats game. The staff at the hotel - desk and restaurant - helped make our stay enjoyable. Our visit to the Louisville Slugger museum was a home run!
Review collected in partnership with Embassy Suites Hotels
Thank 276sanfordh
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville East
Responded 6 days ago
Dear 276sanfordh, Thank you for posting a review of your stay with us. I am sorry to learn you experienced a couple of issues with your suite but I am very happy to know that our staff handled your concerns efficiently when brought to our attention. Good to know that our staff helped you enjoy your stay. We look forward to your return visit in the spring.
Cyberstace73
Bel Air, Maryland
20
Reviewed 1 week ago
Food was not open on time, not a lot of amenities for sale in gift shop, basic hygiene items not stocked there or behind counter. The room was ok, not great, it seemed like a skeleton crew. I saw more guests than staff. Breakfast not open 38 minutes after it was supposed to be. Made for a rushed morning.
Review collected in partnership with Embassy Suites Hotels
Thank Cyberstace73
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville East
Responded 1 week ago
Dear Cyberstace73, I am so sorry that you stay was not what it should have been. We are typically better than this and I apologize we fell short during your time with us. Since your review was collected in partnership with Hilton, I have been able to contact you outside of this forum. I am glad to know that you were pleased with our resolution and that you will be staying with us again in the future. We look forward to that visit.
Vacation17294571167
10
Reviewed 1 week ago
The staff was excellent and we enjoyed our stay very much. The hotel seemed a bit aged but well maintained. The complimentary breakfast was a great value with an amazing team working there each morning.
Review collected in partnership with Embassy Suites Hotels
Thank Vacation17294571167
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville East
Responded 1 week ago
Dear Vacation, Thank you for posting a Trip Advisor review of your stay with us. Very happy to read you found our staff to be excellent and enjoyed our complimentary cooked to order breakfast. We look forward to seeing you again soon.
brittnic30
Fort Lauderdale, Florida
10
Reviewed 2 weeks ago
Restaurant staff and In-room dining staff went above expectations to make our 10 year old girls happy. Service was always quick and with a smile. Breakfast was adequate and had a friendly gentleman making omelets that the girls loved.
Review collected in partnership with Embassy Suites Hotels
Thank brittnic30
Response from GaryB4362, General Manager at Embassy Suites by Hilton Louisville East
Responded 1 week ago
Dear brittnic30, Thank you for sharing your experience with us. I am very happy to read that our Food and Beverage team exceeded your expectations. We look forward to a return visit in the near future.
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Louisville
,
Louisville Embassy Suites
Location
United States > Kentucky > Louisville
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Louisville
,
Louisville Embassy Suites
Location
United States > Kentucky > Louisville
Photos
Traveller (79)
Room & Suite (153)
Dining (31)
Pool & Beach (18)
Amenities (53)
Business Centre & Event Rooms (19)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Janet W
30 June 2018|
Answer
Response from Erin F | Property representative |
I started at the Embassy in October of last year and the pet policy has been the same. As a brand, Hilton has not indicated that this will change and that we will continue to accept pets with the required pet deposit... More
0
Votes
mwoodall
10 October 2017|
AnswerShow all 3 answers
Response from jeneeo | Reviewed this property |
Yes I do believe so!
0
Votes
dogloverinwv
27 June 2017|
AnswerShow all 3 answers
Response from Linda H | Reviewed this property |
Not sure on an outside area for your own barbecue...you need to call the hotel on this one. All of the rooms are the same, we normally stay away from the elevators, quieter. No valet parking, parking is very close to the... More
2
Votes
Room Tips
"My wife and I always prefer the upper floors for scenic overlook, we had a view of a pond"
WALTS975
3 weeks ago
Read review
"Room 318 is quiet and comfy"
lakelizrd
9 Aug 2018
Read review
"All rooms overlook the beautiful common area where dining and bar are located. Some room views overlook..."
486lisabethb
22 Jul 2018
Read review
"don't be a white lady"
xMissKimx
21 Jul 2018
Read review
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