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Hawthorn Suites by Wyndham Louisville East

751 Cypress Station Dr, Louisville, KY 40207-5153
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Mall St. Matthews
    0.9 km
  • 3 star hotel
  • Free Wifi
Reviewed 23 June 2016
June 2016
We were in Louisville for several doctors appointments with my... more
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643 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Central City, Kentucky
Reviewed 23 June 2016

We were in Louisville for several doctors appointments with my son. Upon check in they offered me a hospital rate which saved me $70. They were very helpful and the breakfast and evening snacks were an added bonus.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank lauriecK5064IV
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Laurie, Thank you for your 5 star review! We are thrilled we saved you money during a difficult time. We hope your son's tests came back positive. We hope to see you again; under different circumstances, of course. Warm regards, Roger Fultz Director of Sales

Johns Island, South Carolina
Reviewed 22 June 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Ronald G
Indianapolis, Indiana
Reviewed 21 June 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank 294shaylynng
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Silver Lake, Indiana
Reviewed 20 June 2016

Truly appreciated this property. Seems like it takes a 4-star rating anymore to get quality service, rooms, and other boarders.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank dales929
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Dale, Thank you for your nice comments. We hope to see you again in the near future! Warm regards, Roger

Reviewed 19 June 2016 via mobile

My family and I travel a lot. We have two kids so we look for family friendly hotels within a close proximity to our attractions, lots of amenities, and in a safe location. This hotel hits those requirements. We were here on a family leisure trip. This hotel is in a great location. Next to shopping malls (st Matthews) plenty...

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Helpful?
Thank Cmwong2011
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear valued guest, Thank you for taking the time to write such a detailed review of our hotel. Your comments will help educate our future guests on what a stay at our hotel would be like. While there were so many positives in your review, there is always room for improvement. Your constructive critique will be used by our team...

Nashville, Tennessee
Reviewed 16 June 2016

This hotel is excellent. It is extremely clean, offers many services and amenities and has a friendly and efficient staff. It is quiet, and also pet friendly with plenty of space for walking pets. The suites are roomy, with 2 rooms and a kitchen. They are extremely comfortable. The breakfast is nice and several options are offered.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Gerald G
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear guest, Thank you for such a kind review. We are so happy you found our services and amenities excellent, but we are even more excited that our staff's friendliness and efficiency stood out to you. We look forward to hosting you again on your next visit to Louisville. Warm regards, Roger Fultz Director of Sales

Seattle, Washington
Reviewed 14 June 2016

Was in town for nearby wedding for the weekend. Staff was very friendly and helpful. They provided early check in and late check out. We were given a non smoking room that smelled like smoke, but were able to change rooms once one became available.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank brianwC382ZV
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Brian, Thank you for your comments. We are thrilled you enjoyed your stay. I apologize that your first suite smelled like smoke. However, we are a 100% non-smoking hotel and enforce a fee of $250.00 if someone is found to smoke in their suite. We hope you will visit us again on your next return to Louisville. Respectfully, Roger Fultz...

Pinckney, Michigan
Reviewed 11 June 2016

I thought for the price I paid it would have been a little nicer and cleaner as I was not overly impressed with the high traffic marks on the carpet. As it appeared very dirty and old. As far as the room its self it wasn't bad but still just another hotel room with a little more room. As for...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank ronhB4952DE
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Ron, Thank you for taking the time to review our hotel. We are disappointed you did not enjoy your stay. We do strive daily to make each and every guests' stay a positive and memorable experience. Although you found our team very friendly and thought your bed was comfortable we did come up short in other areas. We will...

Toronto, Canada
Reviewed 7 June 2016

While not wishing to be ungrateful to the generously of the organization that paid for this stay, I found my stay at Hawthorn Suites to be, overall, disappointing. After staying in a number of Wyndham hotels I have come to expect quality, cleanliness, and exceptional service. Unfortunately Hawthorn Suites is far from a quality hotel. Among the areas that need...

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Helpful?
Thank Paul C
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Paul, We applaud you for such a detailed review of our hotel. Our team celebrates positive comments and use criticisms for further learning experiences. As you mentioned, you may have high standards, but so do we and the Wyndham group of hotels. We are excited you found so many positives during your stay. Our team is proud of our...

Birmingham
Reviewed 2 June 2016

Friendly and courteous staff; easy check-in and check-out; clean room. Had a suite next to elevator. Initially thought it was going to be a horrible experience. WRONG! Just the opposite. Enjoyed my stay there!

Review collected in partnership with Hawthorn Suites by Wyndham
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1Thank jeanmL4914RG
Roger_F39604, Director of Sales at Hawthorn Suites by Wyndham Louisville East, responded to this review

Dear Jean, Thank you for your kind review! We are thrilled you found our hotel to be 5 stars. We know you have many choices when selecting a hotel and are honored you chose to stay with us. We hope to see again in the near future. Warm regards, Roger Fultz Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Louisville East

Address: 751 Cypress Station Dr, Louisville, KY 40207-5153
Region: United States > Kentucky > Louisville > East Louisville
Price Range: €122 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Louisville East 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Louisville East Hotel Louisville
Hawthorn Suites Louisville
Hotel Style:
#5 Family Hotel in Louisville
#10 Business Hotel in Louisville
#13 Romantic Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Louisville East staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location and price! The microwave and refrigerator make it feel like home.”
 of 5 bubbles shary1949, 23 Nov 2016 | Read review
“Request an upper floor-we stayed on the 4th floor.”
 of 5 bubbles ChicagoIrishGirl, 1 Jun 2016 | Read review
“There is a room right by the elevator. Be sure and avoid it.”
 of 5 bubbles Kansas_Traevler, 30 May 2016 | Read review
“Handicapped rooms available.”
 of 5 bubbles Shuffler59, 14 Feb 2016 | Read review
“The hotel is located very close to shopping and restaurants.”
 of 5 bubbles armandarce, 14 Dec 2015 | Read review
5 of 5