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Courtyard Louisville Airport

Booking.comUS$117*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Louisville Airport
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Louisville Airport
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Showing 238: English reviews
kentucky
Reviewed 26 July 2016

We had a great one night stay at this hotel. We chose it because of the free shuttle to the airport. There was no charge for parking or the shuttle. Other hotels in the area had up to $20 fee for these services. The rooms were very clean and the beds were great. The only problem we experienced was the...

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Helpful?
Thank love2travelky
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear love2travelky, Thank you for staying with us at the Courtyard Louisville Airport and for taking the time to post your positive review. I am so glad that you had such a pleasant stay and enjoyed many aspects of our hotel. It was a pleasure to have you as our guest and we hope to see you again soon on...

Indianapolis, Indiana
Reviewed 26 July 2016

Stayed two nights for a business function. Great people that made sure we were comfortable and taken care of. Check in was delayed but had empathy for under trained staff. Once done, the rest of the stay went well. Room was clean and well conditioned. Plumbing fixtures need a refurbish but other than that, all good. Hot water was HOT...

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Helpful?
Thank thact
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your fantastic review! We're pleased that you stayed at the Courtyard Louisville Airport and even more pleased that you enjoyed our hospitality. We are glad that you liked your accommodations. It was a pleasure to have you as our guest, and we hope to see you again soon. All the Best, Michael--GRM

Tampa, Florida
Reviewed 24 July 2016

Was in town for business and it was more cost effective to stay by the airport instead of downtown. Appeared the lobby was remodeled and looked very nice. Indoor pool and workout facility. Staff was friendly and helpful. The issue I had was the room. AS mentioned, I think they spent the money on the lobby, but the rooms are...

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Helpful?
Thank Andy D
William G, General Manager at Courtyard Louisville Airport, responded to this review

Andy D, Thank you so much for taking the time to review our hotel. I'm glad to hear that you found our price reasonable and our staff friendly. I'm glad you found your room to be comfortable and quiet as well. We will continue to focus on providing a very friendly and clean experience for all of our guests. We...

Kansas City, Missouri
Reviewed 23 July 2016 via mobile

Check in & out was easy and rooms were adequate in size and decor. We did have to move to another room because of lipstick stains on our bedding. When we moved into our new room, there were sticky spots on the bathroom doors and wall. The carpet wasn't swept very thoroughly. It wasn't disgustingly dirty but I never felt...

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Helpful?
Thank Chadndee
William G, General Manager at Courtyard Louisville Airport, responded to this review

Chadndee, Thank you for taking the time to review our hotel. We greatly appreciate it! I am grateful you found our rooms to be a nice size and that the front desk experience was a positive one. Thank you for sharing your experiences as it relates to housekeeping and our restaurant. I am going to share this information with our...

Bellevue, Ohio
Reviewed 14 July 2016

The hotel itself it very well maintained, very clean and comfortable. While we stayed for a basketball tournament, it is conveniently located just yards away from the Expo Center and the amusement park. The only downfall was no free breakfast, but again, they cater to the business traveler and not the family staying for a number of days. My story-...

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Helpful?
Thank Mike S
William G, General Manager at Courtyard Louisville Airport, responded to this review

Mike S, Thank you so much for the glowing review of your stay. I am thrilled that our staff was able to turn a negative situation into a positive one! The team really enjoyed hearing your feedback from your review. We are excited to have you and your family back here with us again in the future. Have a great...

Rocky Mountain National Park, Colorado
Reviewed 14 July 2016

Stayed here two nights. Was worried it would be too noisy to sleep as it was filled to capacity with a ton of teens. My room was across from the elevator as well. I slept soundly. The rooms are clean and comfortable. The staff is pleasant and helpful. Easy access to airport and major roads in Louisville. Would stay again.

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Helpful?
Thank nevera
William G, General Manager at Courtyard Louisville Airport, responded to this review

Nevera, Thank you for reviewing our hotel on your recent trip to Louisville. We are very happy you found our rooms to be clean and our staff friendly! Those are our top two goals with all of our guests. We appreciate you taking the time to let us know and look forward to your next visit to see us in...

Reviewed 12 July 2016 via mobile

The location is great, right next to the hoghway so it's super convenient to downtown. Close to Churchill Downs for horse racing buffs. The hotel itself is pretty good, though needs a little updating. Staff was mixed, the clerk who checked me in was a little grumpy but everyone else I interacted with was polite. Rooms are a bit cheaper...

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Helpful?
Thank luedtkee
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear luedtkee, Thank you so much for staying with us at the Courtyard Louisville Airport and for sharing your feedback about your stay. I am excited to hear you enjoyed the location of our hotel. We do hope to see you again when visiting Louisville. Sincerely, Michael--GRM

Cincinnati
Reviewed 5 July 2016

Just stayed for one night. Quick check-in, super friendly staff. This location is right off a major highway interchange, making access to all areas of Louisville very simple. Close to the Fairgrounds and Airport. Phillips Ln. is not a busy road, which is also a plus. My room had a fridge, no microwave, and in-room coffee. Note; beware of the...

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Helpful?
Thank bagspackedCincinnati
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear bagspackedCincinnati, We are delighted that you were our guest and thank you for sharing your wonderful feedback about your recent visit. We are glad you enjoyed our location to many major attractions. We are especially happy to hear that you enjoyed our friendly staff. Thanks again, and we look forward to seeing you at the Courtyard Louisville Airport the...

San Ramon, California, United States
Reviewed 22 June 2016

Great location close to the airport, University and Churchill Downs. The property is nice and the staff helpful. There is not much within walking distance to the hotel but of you have a car everything in louisville is fairly close.

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Helpful?
Thank Roy N
William G, General Manager at Courtyard Louisville Airport, responded to this review

Roy N, Thank you so much for the positive review of our hotel. We are glad to enjoyed the location and the staff service while you were here. Please do come see us again soon!

Kansas City, Missouri
Reviewed 12 June 2016

This hotel has lots of great perks--I'll start with those and then clarify our poor service experience. PERKS: Indoor pool, GREAT location (within 20 minutes of every attraction including Churchhill Downs and Louisville Slugger museum as well as other museums), comfortable rooms, great exercise room, free wifi, etc. CONS: The pool is very small. The sign posted says no more...

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Helpful?
Thank linnie104
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear linnie104, We appreciate your telling other travelers about our wonderful hotel and excellent location. Thank you for your business and thorough description of your most recent stay. I am sorry we fell short in our service delivery. We will share your feedback with appropriate individuals at the hotel to ensure this does not happen again. We hope you'll make...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Ln, Louisville, KY 40209-1329
Region: United States > Kentucky > Louisville > South Side
Price Range: €111 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
lancereyn0, 18 Apr 2017 | Read review
“My room was on the 6th floor facing the road. I had no issues with aircraft noise”
MSM19, 15 Dec 2016 | Read review
“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
Tvsalesman, 23 Sep 2016 | Read review
5 of 5
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US$117* /night
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Prices are for 1 room, 2 adults
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