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Courtyard Louisville Airport

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Courtyard Louisville Airport
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224 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Warrenville, Illinois
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Hilton Garden Inns and Courtyards by Marriott are my two lodging preferences. But I doubt I will be booking at this one again any time soon. I do not know what the issue is, but it seems as though the staff was untrained. When I checked in - that was a struggle. The restaurant was out of many of the... More 

Helpful?
Thank Brian J
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Brian J, Thank you for taking the time to review our hotel regarding your recent stay with us. We greatly appreciate the feedback! I would like to apologize that elements of your stay were not exceptional and I assure you we will use this feedback to focus on improving in those areas. I hope you will consider trying us... More 

Westminster, Maryland
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

I was greeted by a courteous front desk, was pleased with a room that was nicely decorated and a particularly comfortable bed. The room was spacious. The one downfall was the room temperature was difficult to regulate and the thermostat was not cooperative. Also, the buffet breakfast was WAY overpriced.

Helpful?
Thank Jeff M
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

While I was happy to hear that you enjoyed your stay, I was disappointed to read your that you experienced an issue in your room and I hope that this did not leave a negative impression on you. We hope to welcome you back again soon! Safe Travels, Michael--GRM More 

Las Vegas, Nevada
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

Flew in for a funeral over the weekend. Courtyard is about 5 minutes or less from airport. Easy in and out. Hotel staff very professional and pleasant. Rooms clean as one would expect. There must be some theme park near by as you can see the track for a roller coaster type ride. Time did not permit checking it out.... More 

Helpful?
Thank RVT49
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Thank you for your awesome four-star review. We are glad you enjoyed out location. I am sorry to hear about your loss. Please join us again under better circumstances and hopefully we can earn that coveted fifth star. Safe Travels, Michael More 

Saddle Brook, New Jersey
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago via mobile

Stayed 6 days, I'm one of those people who get irritated when someone looks at a text when attending me!!!! They should ban personal cellphone use during work hours!!! The coffee bar was not open at 6:30 and I had to go to a gas station to get my fix😔. Bartender was good. All in all just ok.

Helpful?
Thank Roberto R
William G, General Manager at Courtyard Louisville Airport, responded to this review

Dear Ramosr1974, Thank you so much for reviewing our hotel regarding your recent stay with us. I am sorry your stay was not exceptional in every way but I greatly appreciate you taking the time to provide very valuable feedback. Thank you for your positive feedback regarding our bartender as well. I have shared your comments with our desk and... More 

Woodbine, Maryland
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 October 2016

I had a one night trip to Louisville on business. The hotel location for back and forth to the airport could not have been better (literally 2 minutes door-to-door). The shuttle service was available to any location within a 2 mile radius, also convenient for running out to get a bite. My flight into town arrived early in the day... More 

Helpful?
Thank MommaMyers
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear MommaMyers, Thanks for the amazing review! We appreciate your kind feedback and recommendation to future visitors. Please join us again on your next adventure so we may provide that remarkable service we are known for, and hopefully earn that coveted fifth star. We look forward to seeing you when your travels bring you back to Lousiville. Safe Travels, Michael--GRM More 

Indianapolis, Indiana
Level Contributor
167 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 October 2016 via mobile

Very nice reception area. The room was like all Courtyards, but the thermostat was difficult to adjust. The digital numbers weren't working right. I finally figured out how to move from heat to air but then spent a cold night.

Helpful?
Thank Scuffy13
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

We are glad you enjoyed your stay at the Lousiville Courtyard. I'm sorry thermostat experience did not match the rest of your stay. Thank you for your feedback. Safe Travels, Michael--GRM More 

Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2016 via mobile

After a long day of setting up a trade show I arrived at the Courtyard. The front desk staff was friendly and quick to help get me checked in. I then visited the Bistro and was also greeted by a friendly server. Thanks for a great visit.

Helpful?
Thank Terry N
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Terry N, Thank you for taking the time to write a review and providing us with your honest feedback about your recent stay at the Louisville Courtyard Airport. I appreciate the wonderful comments mentioned while attending your trade show. We look forward to your return to Courtyard Louisville Airport. Safe TRavels, Michael GRM More 

San Diego, California
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 October 2016

The hotel is located close to the airport and offer free shuttle service. The rooms were spacious, very comfortable bed and other furnishings. A nice large TV. Free Wi-Fi. I purchased the breakfast package and won't recommend it. They don't tell you that the breakfast comes with a very limited selection. The rooms are well equipped for business travelers. A... More 

Helpful?
Thank LGoehle
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear LGoehle, Thank you for taking the time to write a review from your recent stay at Courtyard Louisville Airport! We are so pleased that you enjoyed your visit - everything from the shuttle, our rooms, WiFI, TV, and service. Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests. I... More 

Topeka, Kansas
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016

I picked this property because it was close to Churchill Downs. We had a really nice clean, comfy room and there was a free shuttle to and from the racetrack. We used the bar area later that evening and the bartender was very friendly. We also had breakfast at the bistro the next morning and it was tasty and reasonably... More 

Helpful?
Thank Topekagirl
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear Topekagirl, Thank you for taking the time to share your experience at the Courtyard Louisville Airport. We are very pleased to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Michael--GRM More 

Kentucky
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 October 2016 via mobile

Check-in was easy. Room was very clean and fresh. Great bartender in lobby with limited food selection. Easy check out and walked right out door where hotel shuttle and driver were waiting to take us to airport.

Helpful?
Thank IUFUND
Michael N, Guest Relations Manager at Courtyard Louisville Airport, responded to this review

Dear IUFUND, Thank you for taking the time to share your experience at the Courtyard Louisville Airport. We are very pleased to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Michael--GRM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Airport

Address: 819 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > South Side
Price Range: €82 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Airport Hotel Louisville
Louisville Marriott
Louisville Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Louisville Airport staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Louisville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well almost quiet except when UPS and FEDEX planes were taking off in the early hours.”
 of 5 bubbles RVT49, 1 Nov 2016 | Read review
“The staff really means it when they say they are there to make your stay great. Don't hesitate to take advantage of their hospitality.”
 of 5 bubbles paulwL6711KL, 25 Sep 2016 | Read review
“Pick a room facing the back of the hotel.”
 of 5 bubbles Tvsalesman, 23 Sep 2016 | Read review
“Second floor - room 211 is spacious”
 of 5 bubbles thact, 26 Jul 2016 | Read review
“I always ask for a room close to the lobby, on the first floor.”
 of 5 bubbles bagspackedCincinnati, 5 Jul 2016 | Read review
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