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Staybridge Suites Louisville East

155 reviews
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Traveller (16)
Room & Suite (20)
Dining (2)
Overview
  • Excellent58%
  • Very good25%
  • Average8%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (155)Write a Review
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21 - 25 of 152 reviews
Reviewed 19 June 2016 via mobile

Clean and friendly. We had a great one night stay. Everything is well taken care of, and the Staybridge is close to the ball park. Nice swimming pool, recreation center, and great room to relax in and around during our stay.

Thank Jeff M
Response from Mark B, Manager at Staybridge Suites Louisville EastResponded 21 June 2016

Thank you so much for your response of the hotel, I'm pleased to hear you had a great time and if there is anything we can do for you please let us know. Hope to see you again soon! Sincerely, Katie Childress Assistant General Manager

Reviewed 29 May 2016

We stayed for two nights with our two small dogs and toddler. The rooms were quiet and clean. The breakfast was very good. The staff were overly kind. It was nice to have complimentary washer and dryers to use. My husband enjoyed the workout room...More

Thank chrissys501
Response from Mark B, Front Office Manager at Staybridge Suites Louisville EastResponded 31 May 2016

Thank you for your review of our hotel. I'm happy that you and your family enjoyed your stay and we can't wait until you come back and try out our pool! If there is anything we can do for you please let us know. sincerely,...More

Reviewed 21 May 2016 via mobile

Place needs an upgrade. Breakfast mediocre. No indoor pool or hot tub. The rooms are very dated. Hot breakfast items were charred and dry. The hallway was filled with loaves of bread and bagels all over the floor when we arrived. Had to step over...More

1  Thank cdr3397
Response from Mark B, Manager at Staybridge Suites Louisville EastResponded 26 May 2016

We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so...More

Reviewed 16 May 2016

The suite was very nicely appointed however the toilet did not flush well and the sink drain was stuck in the closed position which made the sink drain very slowly. The room was noisy due to the fact that you could hear people in the...More

Thank Dawn S
Response from Mark B, Manager at Staybridge Suites Louisville EastResponded 26 May 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Please be assured that all of your concerns are being taken care of....More

Reviewed 15 April 2016

I am not a smoker, but there are rooms in this hotel that are designated smoking rooms. My first room during my stay was a non-smoking room but it smelled like smoke. I was moved to a different room and it was fine until I...More

Thank Edwin H
Response from Mark B, Front Office Manager at Staybridge Suites Louisville EastResponded 20 April 2016

Thank you so much for your feedback. I profusely apologize about the smoke but I'm pleased you enjoyed your stay with us despite that. If there is anything we can do for you please let us know. We hope to see you again soon! Best...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$121 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Louisville
#20 Business Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jen t
2 November 2015|
AnswerShow all 2 answers
Response from pioneer186 | Reviewed this property |
Sorry, don't know their pet policy. I don't recall seeing any pets during my stay there, but since they are extended stay, I'm sure they must have some accommodation. They are a bunch of "super" folks there.
0
Votes
Room Tips
"Ask for a pool facing room. There are some shaded parking spaces up front. The A/C in the suite is in the..."
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"Not room 305"
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"Ask for a quite corner. Front rooms might be noisy as there is a Harley Store out front."
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"Top floor is quieter"
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