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Comfort Inn Louisville

190 reviews
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Traveller (10)
Room & Suite (14)
Dining (3)
Overview
  • Excellent46%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible3%
Travellers talk about
“dixie hwy”(6 reviews)
“waverly hills”(5 reviews)
“hot tub”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Louisville
Special Offer: Choice Privileges Points
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)Write a Review
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Show reviews that mention
All reviewsdixie hwywaverly hillshot tubthe night desk clerklaundry facilitythe beds were extremely comfortablemid americafitness areanice bedshard boiled eggswould definitely stay here againfresh fruitnewer hotelvery nice hotelbathroom doorrestaurants within walking distancebiscuits and gravy
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71 - 75 of 187 reviews
Reviewed 4 May 2015

I was more than pleased with my stay at Comfort Inn Louisville. The entire staff was more than friendly and helpful. One employee, Michael, went above and beyond to provide early morning shuttle service to pick up my luggage from the airport and transport me...More

1  Thank Kealani121
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 28 May 2015

Thank you for staying with us! See you next year! Dawn Henson General Manager

Reviewed 13 April 2015 via mobile

We stayed here for the Derby last year! We arrived before check-in, our room wasn't ready yet. We needed to change and they let us in a meeting room to change! They were very accommodating !The staff was great, very helpful, friendly and pleasant! Our...More

1  Thank danamarie31
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 28 May 2015

We do have an awesome staff, with a sincere focus to service our guests! Thank you so much for choosing The Comfort Inn Southwest! Sincerely, Dawn Henson General Manager

Reviewed 12 April 2015 via mobile

Stayed here while visiting family and I can assure you it was just "ok". While the hotel is in good shape the service was sporadic and not consistent. Had to go down to the front desk multiple times to get towels, some of the bedding...More

2  Thank SmartGenius
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 28 May 2015

Your stay certainly does not fit the description for that of one I want to see in my hotel. Please accept my apologies, and know this will be read to my staff in our meeting. We always want to be the best and never let...More

Reviewed 28 March 2015

First of all, the staff here ROCK! They are so helpful, friendly, and would do anything to take care of their guests. I stayed here with my family, and my Goldendoodle. It is awesome they allow pets! Everything in this hotel was spotless, it is...More

Thank Eden B
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 30 March 2015

Well, our staff thinks you ROCK too! Thanks for your kind words! We do allow all service pets with proper documentation. The hotel is currently undergoing a facelift...we are getting all new renovated rooms, as well as we just painted our exterior and put in...More

Reviewed 15 March 2015

I have been on a temporary job assignment at Louisville for over a month and will be here 2 more months. I have stayed at the Comfort Inn while I have been here. The motel is conveniently located about 1/10 mile from I-264 which makes...More

Thank David E
Response from Dawn H, General Manager at Comfort Inn LouisvilleResponded 30 March 2015

Thank you for your kind words! We are conveniently located to I-264, just a short drive to the airport and the Kentucky Fair and Expo Center! We are currently undergoing room renovations to ensure our guests have the best experience possible. Please come see us...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Louisville
#22 Family Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Louisville
#22 Family Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (14)
Dining (3)
Pool & Beach (3)
Hotel & Grounds (15)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Visionsinwax
22 June 2017|
Answer
Response from Michelle E | Property representative |
Hello, I am very sorry we do not allow pets at Comfort Inn Southwest. Michelle Etterman GM
0
Votes
kenyettaridgway
15 August 2016|
AnswerShow all 2 answers
Response from Zuzza | Reviewed this property |
I think that you should call comfort inns to get that answer.
0
Votes
Cathy B
31 January 2015|
AnswerShow all 3 answers
Response from Carrie H | Reviewed this property |
The only one I saw was indoors.
0
Votes
Room Tips
"Safe, convenient location if you are going to Churchill Downs"
Read review
"We were on the 1st floor & it was nice & quiet. Room 137-it's a 2 room suite."
Read review
"Ask for room away from Highway"
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"No preference."
Read review
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