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Hilton Garden Inn Louisville Northeast

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Traveller (43)
Room & Suite (14)
Pool & Beach (3)
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“outdoor mall”(9 reviews)
“sleep number”(7 reviews)
“front desk”(60 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Louisville Northeast
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Louisville Northeast
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
Filter reviews
698 results
Traveller rating
415
166
75
24
18
Traveller type
Time of year
LanguageEnglish
415
166
75
24
18
Show reviews that mention
All reviewsoutdoor mallsleep numberfront deskshopping and restaurantsroom was cleangreat place to stayexcellent stayhotel is locatedwithin walking distancehot tubbreakfast buffetwould stay here againvery nice hoteleasy accessfitness centerbusiness trippaddock
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1 - 5 of 698 reviews
Reviewed 5 days ago

I travel a lot for work. Mostly Hilton properties, but other chains as well. This was the most welcoming, friendly staff I've interacted with in the last year. Maybe ever... From the front desk staff, to Jeff the nighttime bartender, to the two very nice...More

Thank bkiray
Response from Brian H, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 2 days ago

Dear bkiray, The Staff of the Hilton Garden Inn Louisville Northeast thanks you for your kind review. We strive to exceed every guest's expectations every day of every stay. I sounds like we were close to the mark with your stay. We hope that you...More

Hotel's Favourite
Reviewed 12 July 2018

Very nice hotel. We were on a summer college tour with my daughter. Arrived to check in at 12:30pm to promptly be checked in to a very nice room. I know check in was at 4pm but they did not bat a lash to find...More

1  Thank micheles80
Response from Brian H, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 16 July 2018

Dear micheles80, We so appreciate hearing all the kind words you mention about your stay with us. As you may not know, several members of the management staff are proud Alums of UofL ourselves and we are glad that you have a future Cardinal in...More

Reviewed 6 days ago via mobile

We stayed here for a romantic weekend getaway. We booked a jacuzzi suite on the 4th floor. Despite a basketball tournament and several und men staying in the hotel as well, our room was quite comfortable and surprisingly quite. The room was immaculate and clean....More

Thank Terina B
Response from Brian H, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 4 days ago

Dear Terina B., We thank you for taking the time to write this review. We value any and all feedback specifically great feedback like yours. Our goal is to exceed each and every guest's expectations, each and every day. It sounds like we came close...More

Reviewed 1 week ago

I thought there were some other value after being a Hilton Member. There should be information in reference to the special value for breakfast. The dining room closed rather early for breakfast on Friday, which caused us to travel outside the hotel.More

Review collected in partnership with Hilton Garden Inn
Thank jforeman2014
Response from Brian H, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 1 week ago

Dear jforeman2014, I thank you for your review of the property. We are always looking to exceed our guests expectations every day of every stay. It sounds as though we did not achieve our goal during your stay. I have researched your reservation from last...More

Reviewed 2 weeks ago

We stayed here for an event last year and had similar issues to what happened this year, but i'll get to that in a minute. The property is nice - clean, current, and in a good location. And people that work there are very nice....More

Thank bruce c
Response from Brian H, Director of Sales at Hilton Garden Inn Louisville NortheastResponded 1 week ago

Dear Bruce C., We thank you for staying with us for the second year in a row. We are very aware of the elevator issue and I promise you that we have attempted to completely fix the problem with the elevator or any other guest...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Louisville
#7 Best Value Hotel in Louisville
#10 Family Hotel in Louisville
#10 Romantic Hotel in Louisville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Louisville
#7 Best Value Hotel in Louisville
#10 Family Hotel in Louisville
#10 Romantic Hotel in Louisville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (43)
Room & Suite (14)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Deena8121
3 February 2018|
AnswerShow all 6 answers
Response from Brian H | Property representative |
We do at the Hilton Garden Inn Louisville Northeast. Our King Suites that include the hot tubs are spacious.
0
Votes
Jeff S
21 November 2017|
AnswerShow all 6 answers
Response from Brian H | Property representative |
We will not answer that question.
0
Votes
27 January 2017|
AnswerShow all 3 answers
Response from Gary B | Property representative |
Thank you for your question. A guest needs to be at least 21 years old to book a room.
0
Votes
Room Tips
"Great place to stay for families UofL"
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"Rooms were very clean & never had to ask for towels, etc."
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"It is worth as alway to leave a tip."
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"Rooms were clean and could not hear any outside noise"
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