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Hilton Garden Inn Louisville Northeast

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Hilton Garden Inn Louisville Northeast
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545 Reviews from our TripAdvisor Community

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Showing 542: English reviews
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Middletown
Reviewed yesterday NEW

Every single staff person greeted me even if they were just passing me. They were genuinely friendly and helpful. The hotel was very clean and organized. Breakfast had a great selection at a good price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jenn45042
Spokane
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017

Every stay here is always wonderful. Right behind a big outdoor shopping center (Paddock Center) with variety of restaurants, coffee, and other retail. Also, a 15 minute drive to downtown, 20 minutes with traffic. Rooms are large, employees are very kind, a plentiful breakfast and free parking.

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1Thank ClashJam
About Hotel's Favourite Review
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for singing our praises on social media. We are happy to hear you take advantage of our amenities as well as our location. See you next time!

London, Ohio
Reviewed 2 days ago NEW

We started off on the wrong foot. I happened to want a room on a weekend that also had some local events. This caused my room rate to nearly double. Not the staff's fault, but shame on Hilton and the hotel industry. We arrived after the published check in time, but our room was not ready. After waiting another 30...

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Helpful?
Thank GoJo82
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I am so happy to hear we turned an initial bad experience into a great one. We look forward to your return in the future.

Bryant, United States
Reviewed 1 week ago NEW

I personally prefer the Hilton experience to any other hotel chain. I am not a big fan of Holiday Inn. Compared to the Hilton family of hotels, it feels subpar.Would like to start gaining my Diamond status again. Had to change to HI, because of company policy, which has since changed. I would trade all of HI points for HH...

Review collected in partnership with Hilton Garden Inn
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Thank marksD3016PN
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Welcome back to Hilton! We are thrilled to be your hotel brand of choice. Thank you for staying with us at Hilton Garden Inn Louisville Northeast.

United States
Reviewed 1 week ago

Rooms were spacious and very clean. Staff members was very friendly. Good location, walking distance to several nice restaurants and shopping center with name brand stores. Lobby had cold water and hot coffee for visitors. served a hot breakfast with a variety of food items.

Review collected in partnership with Hilton Garden Inn
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Thank Z1882JOpatriciam
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I am glad to hear you took advantage of our great location in The Paddock Shops! And looks like you enjoyed the hotel amenities as well. We look forward to your next visit.

Galloway, United States
Reviewed 1 week ago

Our first floor room was convenient and quiet. The staff checked us in without any problems. The breakfast was quick and priced well. We will stop again. The location of the motel was perfect for a great sleep

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John K
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We are so glad you found us in northeast Louisville. And thank you for the compliments! We hope to see you again in the future.

Houston, Texas
Reviewed 1 week ago

Awesome bed. Quiet rooms. Close to excellent food. Great exercise room with recumbent bike & pool. Breakfast....,not so good, but really great staff. Would stay here again. Good for business. Good wifi.

Review collected in partnership with Hilton Garden Inn
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Thank CreativeRose
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for your praise of the hotel on social media. We look forward to your return should business bring you to Louisville.

Naples, Florida
Reviewed 2 weeks ago

A perfect spot for any need. Next to fabulous shops & restaurant including a grocery store for extra needs. Beautiful landscaping with coffee and fresh orange flavored water. Love the fireplace & TV in living room atmosphere in the lobby

Review collected in partnership with Hilton Garden Inn
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Thank NaplesHistoryLady
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We try to provide something for everyone so we are glad you took advantage! See you next time!

Houston, United States
Reviewed 2 weeks ago

the customer service was awesome! even at 5:30am. always a smile and a hello, how do you do? When my day was over and I would walk into the lobby, it was always with a Hope your day was good and have a good night. it help that there was refreshments at the entrance of the lobby. the water was...

Review collected in partnership with Hilton Garden Inn
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Thank 579gingerc
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for the compliments on our hospitality. We look forward to your next trip to Louisville!

Lincoln, Nebraska
Reviewed 2 weeks ago via mobile

I stayed here 3 nights while in town for an event. The location is easily accessible to the interstate. Also, there are several places to eat, shop, get groceries, and get gas nearby. The guest room was average as were the common areas of the hotel. The "business center" does not live up to its name as it was just...

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Thank NebraskaTravelnut
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We appreciate you giving our brand a try. if we are not a good fit for you, we hope you continue to choose other Hilton brands for future travel.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool and hot tub or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 

Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Region: United States > Kentucky > Louisville > East Louisville
Price Range: €109 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#12 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Northeast staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Louisville Northeast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking in front or in back.”
JoelK14, 27 Nov 2016 | Read review
“Get a top floor.”
jd878, 8 Nov 2016 | Read review
“ask/choose a room on the non-interstate side of the building”
RStraveler1, 13 Aug 2016 | Read review
“Not on the freeway side”
tj3js289, 27 Jul 2016 | Read review
“If you are getting a ride back to your car from a late flight, make sure you call the hotel to get the shuttle there as soon as you land.”
TravelerGEO, 15 Jul 2016 | Read review
5 of 5