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Hilton Garden Inn Louisville Northeast

GardenInn.comUS$135*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$156*
US$135*
US$156*
US$135*
US$156*
US$135*
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Hilton Garden Inn Louisville Northeast
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561 Reviews from our TripAdvisor Community

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Showing 558: English reviews
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Gastonia, North Carolina
Reviewed 2 days ago NEW

Attitude accounts for a lot. Though my family did not encounter any unpleasant issues that really needed any attention. The attitude of the staff would have made anything we encountered EASY and PLEASANT.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annefschenk
Denver, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

Great location with a variety of dining options and a neighborhood that allows you to get out and shop, din, walk or jog! Definitely a solid choice for business. An easy walk to multiple restaurants including a steakhouse, seafood house and good pub.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael O
About Hotel's Favourite Review
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel staff and our location to your liking. We look forward to your next visit!

Nashville, Tennessee
Reviewed 3 days ago NEW

Brooke Taylor did an outstanding job all week long while i was there. Saying she went above and beyond is an understatement. She is truly wonderful at what she does. I work in the aviation industry and completely understand what excellent customer service is. She ensured every little thing we needed or asked for was promptly executed and delivered. This...

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Helpful?
Thank ETodorow
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for sharing your comments with everyone. I will be sure Tony and Brooke see your review and commend them for their amazing customer service. See you next year!

Atlanta, GA, United States
Reviewed 5 days ago NEW

We were most pleased with our stay at the Hilton Garden Inn. We would definitely like to stay there again. The entire staff was courteous, attentive and made sure that all of our needs were met. Any request we made was attended to promptly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mackilynh
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We enjoy sharing the southern hospitality of our city with our visitors. So glad your trip was a success. Hope to see you again in the future!

Owensboro, Kentucky
Reviewed 6 days ago NEW

We arrive late, the room was clean and nice and cool. The beds were adjustable. The beds seemed hard but woke up feeling okay. No sore hips. Left early so really didn't get a chance to explore. We would stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank melindah738
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We do hope should travel bring you back to our city, we can host you once again at Hilton Garden Inn Northeast!

NC
Reviewed 1 week ago NEWvia mobile

This hotel is amazing. The staff, food and atmosphere were amazing. Near by shopping within walking distance with just about anything you are looking for. The beds were extremely comfortable. I highly recommend this hotel!

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Helpful?
Thank Marigrace J
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

We are so glad you enjoyed your stay and got a great night's sleep!

Richfield, United States
Reviewed 1 week ago

This was a very well kept and neat hotel. The check in staff was very pleasant and I was even upgraded (with out asking) to a suite as my room that I had booked was not ready. The hotel is located in a nice area, nearby restaurants/ bars with in walking distance if you need a late night snack other...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gary N
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for choosing our hotel. I believe we reached out via your Hilton survey as well. But to reiterate, thank you for the additional feedback and we will revisit signage and welcome verbiage for future guests.

Cleveland, Ohio
Reviewed 1 week ago

This is a nice hotel with (99%) friendly staff. For the most part, the hotel was clean. However, the breakfast area could have used some cleaning. The table my daughter and I sat down to chat was sticky. Chairs could use some cleaning also. This happened in the evening, so there was ample opportunity to clean them. We had to...

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Helpful?
Thank VALUEHUNTER_13
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

I'm sorry about the experience with the coffee. It's certainly our goal to provide great service no matter the time of day. Thank you for choosing the hotel for your stay and we hope to see you again in the future.

Bowling Green, Kentucky
Reviewed 1 week ago

Room was clean and comfy! However, Extremely over priced due to Kentucky Derby event. Loved conveniently located shopping and dining at the a paddock shops. Sweet gifts and candy perk for Derby event but not enough for the price!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jackie C
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for choosing our hotel for your recent accommodations. We hope to see you again for future travel.

Byron Center, Michigan
Reviewed 2 weeks ago

First time I have ever stayed at a chain hotel and felt like I was in an intimate setting of a friends house or a bed and breakfast. Very impressed with the staff from my check in, to wait staff, to evening dinner and drinks.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Hinkle7385
Erin F, Director of Sales at Hilton Garden Inn Louisville Northeast, responded to this review

Thank you for sharing your experience with us on social media. Your praise is so appreciated and will be shared with all our staff. We hope to see you again in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Louisville Northeast, located in the upscale shopping and dining complex, The Paddock Shops. Walk to several restaurants of different price points or do some shopping at well known stores like Barnes and Noble, J Crew, and Pier 1. We cater to the weekday business traveler as well as the weekend leisure guest. Our restaurant, the Great American Grille is open daily for breakfast, dinner and room service and boasts a full bar in the evenings starting at 5pm (closed on Sundays). We offer complimentary WIFI throughout the hotel. Each room includes a hospitality center with refrigerator, microwave and Keurig coffee maker as well as LCD TV with premium cable channels. Relax in our indoor pool and hot tub or workout in our fitness center-all are located on the first floor and are accessible by your room key. We look forward to your stay! ... more   less 

Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Ave, Louisville, KY 40241-2088
Region: United States > Kentucky > Louisville > East Louisville
Price Range: €104 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Priceline, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Louisville Northeast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton
Hotel Style:
#4 Business Hotel in Louisville
#10 Romantic Hotel in Louisville
#12 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville Northeast staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Louisville Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top (5th) floor, as did other family members. Access was easy as there was adequate parking in front or in back.”
JoelK14, 27 Nov 2016 | Read review
“Get a top floor.”
jd878, 8 Nov 2016 | Read review
“ask/choose a room on the non-interstate side of the building”
RStraveler1, 13 Aug 2016 | Read review
“Not on the freeway side”
tj3js289, 27 Jul 2016 | Read review
“If you are getting a ride back to your car from a late flight, make sure you call the hotel to get the shuttle there as soon as you land.”
TravelerGEO, 15 Jul 2016 | Read review
5 of 5
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US$135* /night
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Prices are for 1 room, 2 adults
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