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Crowne Plaza Hotel Louisville-Airport KY Expo Center

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Crowne Plaza Hotel Louisville-Airport KY Expo Center
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575 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Kansas
Level Contributor
19 reviews
4 hotel reviews
Reviewed 5 days ago NEW

We stayed while working at the NAILE at the Kentucky Expo Center. Excellent, clean accommodations. Pet friendly. Walking distance to the Expo Center and grounds. Handy access to Interstate. Staff were friendly and helpful. There's a gift shop and restaurant on-site with plenty of parking. If you need to be in that area of Louisville, I highly recommend. We will... More 

Helpful?
Thank Kerri51
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

I love hearing when guests have an awesome stay with us! Thank you! We consistently strive to ensure each guest has a wonderful experience at our hotel. I hope you were able to experience what all Louisville has to offer. It’s a great city with so much to offer. I’m excited for you to return to our hotel next time... More 

Herrin, Illinois
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 days ago NEW

The staff was very helpful concerning the surrounding area. The hotel covers a lot of area, but there is plenty of parking and many elevators. Had breakfast one morning and food and service was exceptional.

Helpful?
Thank mw5five
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm regards, John Shake, GM jshake@cplouisville.com More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Had stayed at the hotel several times for work and it was adequate. After a few years away, stayed again for a family visit and was REALLY impressed. There's not a lot they can do without a major renovation to make the lobby not look at least a little dated, but they have upgraded it significantly. The rooms are where... More 

Helpful?
Thank meisterbuerger
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

We sincerely appreciate you taking the time to write a great review. Thank you for sharing with the TripAdvisor community how spacious and well-equipped your room was. We are also pleased that you and you enjoyed the pool area. Please let us know if we can assist you in the future, as we'd love to welcome you back for another... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago via mobile

Stayed one night here. Hotel was overall pretty clean just a little dated. Did have a shuttle to the expo center which was nice as it saves on parking. Staff were friendly as well. I assume most would stay here for some type of convention so it would be good and serve its purpose.

Helpful?
Thank Ptrainer2005
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Ptrainer2005, Thank you for choosing to stay with us, I am glad to hear that your stay was good and that your were able to take advantage of our 24 hour shuttle. We do hope that you return again soon, we look forward to welcoming you back. Sincerely, John Shake, GM jshake@cplouisville.com More 

King of Prussia, United States
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 October 2016

Great hotel, two minutes away from airport. Eventhough they had a large parking, it will be often difficult to find a place. Lobby is quiet large with 3-4 check in counters. There is heated indoor pool and conference rooms inside the hotel. There is a restaurant inside which serves berakfast and dinner. Eventhough the hotel was close to airport, there... More 

Helpful?
Thank Unni M
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for taking the time to write a review on our hotel. We love hearing such positive feedback from our guests. We hope you will choose us again next time you're in Louisville! Always at your service, John Shake, GM jshake@cplouisville.com More 

London, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

We were in town for the Ironman triathlon & the hotel location was close to downtown. Older hotel, but kept up very well & rooms are nice & clean. Convenient location & you definitely can't beat the value for the price. I will likely stay here again when I'm in the area.

Helpful?
Thank Laura_yount
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Laura, Thank you for choosing the Crowne Plaza Louisville for your stay during the Ironman Triathlon. We do hope that you enjoyed both the event and the many amenities we have to offer. We look forward to your return visit. Warm regards, John Shake, GM jshake@cplousiville.com More 

Detroit, Michigan
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 October 2016

This hotel was very good. Clean and comfortable. The staff was very helpful and professional. I didn't try the restaurant it was very crowded because of a function letting out. I would recommend it if you are flying but not much else out there.

Helpful?
Thank mctadgh2
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Warm Regards, John Shake, GM jshake@cplouisville.com More 

Louisville, Kentucky, United States
Level Contributor
6 reviews
Reviewed 6 October 2016 via mobile

This is a great place, close to airport, downtown, and all the Distilleries. We caught a shuttle their with Allen Transportation and took 2 days of Bourbon Trail Tours. We had the time of our lives. I would recommend this place to anybody that is going to be staying in Louisville

Helpful?
Thank Troy A
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Troy A, I love to hear when our guest have such a wonderful time at the Crowne Plaza and that you were able to experience all that Kentucky has to offer! We do hope you return again, when you do stop at the front desk for other great tours of our fine city! Warm regards John Shake, GM jshake@cplouisville.com More 

Cincinnati, Ohio
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 September 2016

I love this location and have stayed here many times. The rooms are always clean and the staff is always super friendly. The hotel has an amazing pool which is the reason we return so often. However..... This past visit I realized I forgot my shampoo. No problem, right? They always have samples in the room so I figured I'd... More 

Helpful?
1 Thank TracyP5
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear TracyP5, Thank you for being a loyal guest of the Crowne Plaza Louisville and for the great comments regarding our staff and pool. I am very sorry to hear that you are not a fan of the amenities our hotel has to offer and have passed your comments on to our team. We look forward to your return visit.... More 

York, Pennsylvania
Level Contributor
193 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 September 2016 via mobile

Stayed two nights for a conference at the nearby center. Center is so close that you can get a nice walk in good weather - shuttles are there to take you if walking is out of the question. Staff is friendly and knowledgeable. Bar is ok. Not as stocked as I expected - considering it is in bourbon country. However,... More 

Helpful?
Thank Todd B
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Todd B. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our restaurant management. We do hope you give us another chance as we will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more   less 

Additional Information about Crowne Plaza Hotel Louisville-Airport KY Expo Center

Address: 830 Phillips Lane, Louisville, KY 40209
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range: €88 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Louisville-Airport KY Expo Center 3.5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
Hotel Style:
#4 Green Hotel in Louisville
#24 Romantic Hotel in Louisville
#40 Business Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Louisville-Airport KY Expo Center staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Louisville-Airport KY Expo Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury hotel value for money”
 of 5 bubbles 843unnim, 30 Oct 2016 | Read review
“Insist on checking the heating/cooling unit before bringing in luggage.”
 of 5 bubbles barrycindi1, 10 Sep 2016 | Read review
“Join the IHG club for free upgrades”
 of 5 bubbles 820JimR820, 7 Sep 2016 | Read review
“Try not to be far away from the main lobby and the front elevator bank.”
 of 5 bubbles BarryS142, 13 Aug 2016 | Read review
“we where on the third floor and had no issues our room faced the pool area”
 of 5 bubbles BethC915, 2 Aug 2016 | Read review
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