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Comfort Suites

ComfortSuitesUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites
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Showing 127: English reviews
Shirley, In
Reviewed 1 November 2016

When we pulled in we were concerned regarding the fact that part of the parking lot was closed and it was obvious that some type of construction work was takiag place. The room we were given was clean, comfortable and quiet. The TV and Wifi both worked well. The attendant on duty was extremely helpful and assisted us in determining...

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Helpful?
Thank Terry T
Management response:

What an awesome compliment you have paid us and we thank you. Your wonderful response will serve to encourage us to continue to improve our guest service. We hope you visit us again soon and allow us the opportunity to thank you in person. I will be sure to share your comment with my staff.

Cincinnati, Ohio
Reviewed 31 October 2016

Conveniently located right off I-75 with lots of restaurants in the area, this hotel was a good choice. The sofa at this particular hotel was fairly comfortable but they placed one end right against the wall divider making it somewhat more difficult to view the TV. The bed was comfortable with lots of pillows. The room was clean, no stains....

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Helpful?
1Thank BionicOne
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. the wall divider is one the signature item for Comfort Suites. I am sorry that you had difficulty watching tv because of divider wall. Your feedback is very important to us and we can assure you that we will use this information...

Bend, Oregon
Reviewed 20 October 2016

This one is pretty much like all the others. So, if you like this brand you know what you will be getting. If not, it's decent but not special. Check-in went fine. Our room was of a decent size with no view of any note. The air conditioning cranked out plenty of cold air. The bathroom was terrific. Great water...

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Helpful?
Thank highdesertbadger
Management response:

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

Jefferson City, Tennessee
Reviewed 12 October 2016

Room was comfortable and clean. Breakfast below average. Staff very friendly and helpful. Ok for a quick overnight stay. Our room had a jacuzzi, which we were told ahead of time, didn't work. Several places to eat nearby.

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Helpful?
Thank Bud M
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London for your recent nights stay. We appreciate your feedback and will use it to look for ways to improve on our guest experience satisfaction. We thank you for your business and hope to see you again in the future

Barrington, Il
Reviewed 18 September 2016

I didn't want to drive 12 hours straight, so we booked where it would be about an 8 hour drive. When we checked in, the gentleman at the desk was very helpful, and had a great sense of humor(ask how many birthdates?). The room was great and clean. The pool looked inviting. The continental breakfast was great as well as...

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Helpful?
Thank midwestdriver
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

On behalf of the staff here at Comfort Suites of London we thank you for your kind words in regards to your recent stay with us. We appreciate your feedback and are glad you had a great and enjoyable stay. We thank you for your business and hope to see you again in the future.

Louisville
Reviewed 17 September 2016 via mobile

Large rooms and very clean. Great service walked in and welcomed right away. Pool weight room and great breakfast area as well. Right off highway so easy to get to. Also very quiet. Ask for rooms at end of halls for the quietest rooms.

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Helpful?
Thank LurchLouisville
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing our hotel here in London for your recent lodging stay. We are happy your expectations were met and your stay was an enjoyable one. We appreciate your business and hope to see you again in the future. Again, thank you for choosing Comfort Suites of London.

Cedar Grove, Wisconsin
Reviewed 13 September 2016

We were greeted by a very cordial and helpful desk clerk (Richard I think) who offered us late night snacks. We had arrived late so the morning desk clerk gave us an additional hour to check out. Room was clean and bed (King) had a comfy mattress. Also, plenty of towels.

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Helpful?
Thank _twogirlsandaguyk
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for such a positive review. We appreciate your feedback and are glad you enjoyed your stay. We are proud of all our staff and the excellent hospitality they provide to all our guest. We thank you for your business and hope to see you again soon.

Wallaceburg, Canada
Reviewed 8 September 2016

we have stayed here many times while traveling. staff are always very plesant.and helpfull! rooms are always very clean .there are places nearby where you can eat.the guy at front desk was very nice and helpful if we had questions he was there to help

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Helpful?
Thank truebluefan2113
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your continued loyalty to our hotel here in London. We appreciate your buiness and are glad your lodging needs are continually met here at Comfort Suites. We look forward to seeing you again and providing your lodging needs in the future.

Waterloo, Ontario, Canada
Reviewed 3 September 2016

On September 2, 2016 we were in London Kentucky and stayed at the Comfort Suites. From the minute we walked in the front door, Richard treated us like family and made our stay most enjoyable. I have never stayed anywhere were the front desk employee called me by name several times during our visit.(he also called other guests by name)...

Review collected in partnership with HP Windows 10
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Helpful?
Thank ARTHUR S
guest-mgt, Front Office Manager at Comfort Suites, responded to this review

The staff here at Comfort Suites of London thanks you for such a positive review regarding your recent stay.We are glad you ejoyed your stay and the hospitality services that Richard and the rest of our staff provided you. We are very proud of all our staff and the job they do. Thank you again for Coosing Comfort Suites of...

Franklin, North Carolina
Reviewed 29 August 2016 via mobile

Very comfortable hotel. The furniture is attractive and comfortable. The towels are soft and fluffy. Breakfast is above average. The service was very friendly and efficient, especially Richard at the front desk.

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Helpful?
Thank Sally D
guest-mgt, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for such a positive review. We appreciate your feedback and are so glad you enjoyed your stay and that our staff provided you with excellent hospitality and guest services. Again we thank you for choosing Comfort Suites here in London and hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1918 Highway 192 W, London, KY 40741-1679
Region: United States > Kentucky > London
Price Range: €96 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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2 months ago
8 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
H8844PEanner, 19 Mar 2017 | Read review
“room with 2 beds was my choice.”
midwestdriver, 18 Sep 2016 | Read review
“Try to get a room with a level floor and a door that is square.”
Trailerman68, 23 Nov 2015 | Read review
“The one bedroom suite with jacuzzi is very spacious. Jacuzzi didn't work during my stay.”
Mkkdean, 10 Sep 2015 | Read review
“Ask Richard when calling or checking in”
RJ758, 28 Jul 2015 | Read review
5 of 5
ComfortSuites
US$109* /night
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CancelonUS$121
Hotwire.comUS$109
PricelineUS$108
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Prices are for 1 room, 2 adults
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