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Holiday Inn Express Hotel & Suites London

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Holiday Inn Express Hotel & Suites London
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites London
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Showing 131: English reviews
Cleveland, Ohio
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 May 2016 via mobile

We stayed here while driving to Florida and we were extremely surprised at how beautiful and clean it was inside. The man at the front desk was extremely kind and helpful and told us the whole hotel was recently renovated. The room itself was smaller (think for business) but extremely clean with a keurig and plenty of space to do... More 

Helpful?
Thank Jen U
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2016

This was our first stop at this spot and it was a very clean room with lots of space. Great comfy bed with nice linens. There was a good restaurant within walking distance. Breakfast in the morning was just what we needed to face the next long day on the road. We will stop there again next year.

Helpful?
Thank 362dawna
Dronfield, United Kingdom
Level Contributor
289 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 30 April 2016

Arrived slightly early but had to wait for our room. Then when we got to the room we found it wasn't what we had booked. Went back to the front desk who changed it and blamed it on the computer system. Room was very good however on closer inspection it had not been dusted and lacked all of the toiletries... More 

Helpful?
Thank Robert H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Robert H, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites London, KY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding customer service, cleanliness and breakfast experience. We... More 

Acworth, Georgia
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2016 via mobile

My sister and I stayed at this hotel for an overnight stay. We were told that her room was going to be a king suite and that was OK as it was the last room available. It ended up being a 2-queen bed suite. The room was very clean all the way around and even included a whirlpool bathtub. I... More 

Helpful?
Thank Kelly1125
Hendersonville, Tennessee
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 April 2016

This was my first time staying at the hotel and I am very glad that I did. The hotel is being remodeled and the room that I stayed in was great. Very quiet, the bed was very comfortable and was just relaxing. There is a Starbucks within walking distance and it is also close to eating places. Breakfast area was... More 

Helpful?
Thank R J
Fishers, Indiana
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 April 2016

Did not have a good experience - could not find a space to park my car, the check-in process was slow and the front desk agent was very rude with the person that was in line in front of us. When I asked for help about restaurants around the hotel he was rather unhelpful. There's some renovation going on the... More 

Helpful?
Thank Manoel G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Manoel G, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be comfortable and our bathrooms to be modern and clean. However, we would like to apologize for the inconvenience caused by the renovation and for the less than satisfactory level of... More 

Travellers are raving about these London hotels

Nashville, TN
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 March 2016

Stayed here for work and it was great. Folks running the place were nice and helpful and the newly renovated rooms are really nice. Wi-fi worked well and the room was great work working. Gym hadn't been renovated yet when I stayed, but there is a decent gym right up the street.

Helpful?
Thank WillowFort
Detroit, Michigan
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 March 2016

The hotel is under renovation and upgrade. The new look is contemporary and rooms are clearly aimed at improved functionality over old design. Great lighting, both direct and indirect in rooms. Greater space for clothes and cases. Convenient light switches by bed and increased number of outlets for all your electronics. Modern lighting around huge mirror in bath. Kuerig coffee... More 

Helpful?
Thank TravelTime336
A TripAdvisor Member
Reviewed 12 March 2016 via mobile

Overall front area was a mess for remodel. Minimal breakfast along with Dry a Wall dust everywhere. I also left behind a temperpedic pillow and have called for over 1 week. No return calls, left messages for Manager to call concerning this, Nothing! I will never stay here again. I guess the maid is enjoying my $100.00 pillow.

Helpful?
Thank A TripAdvisor Member
Saint Augustine, Florida
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 March 2016

Remodeling and the front is a mess, but the color scheme and the lay out is awesome. Beds are to die for but the problem is the breakfast. Sub standard by comparison of all the HI Express' I stay at. Lacking typical foods and the frozen omelets were cut in half. no coffee creamer. Check in staff very friendly. Hopefully... More 

Helpful?
Thank Steve L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Steve L, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with the service level of our front desk staff and we certainly appreciate your nice feedback on our beds. However, we would like to express our apologies for falling short of your expectations regarding our breakfast selection. We also... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of the hotel. The Holiday Inn Express Hotel & Suites London is conveniently located on I-75 halfway between Lexington, KY and Knoxville, TN. We are nestled in the heart of Kentucky's Daniel Boone National Forest. The surrounding area of Laurel County offers numerous lakes & streams, gently rolling hills, and natures finest outdoor recreational facilities. London is also the home of the world famous Chicken Festival. Hotel features include an indoor heated pool, fitness center, 24 hr business center, and free high speed Internet access (both wireless and cable). Our hotel also offers our complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar. We have also created the world's best tasting cinnamon roll. Visit London, KY and Stay Smart at the Holiday Inn Express Hotel.Lexington, KY - 75 miles N. Cincinnati, OH -160 miles N. Louisville, KY - 160 miles NW. Bowling Green, KY - 99 miles W. Knoxville, TN - 95 miles S. Atlanta, GA - 300 miles S. Downtown London - 1.5 miles NW. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites London

Address: 506 Minton Dr, London, KY 40741-1637
Region: United States > Kentucky > London
Price Range: €87 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites London 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Hotel And Suites London
Holiday Inn London
London Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles DW1Louisville, 14 Nov 2016 | Read review
“Sign up for Priority Club for EXTRAS, great FREE deal.”
 of 5 bubbles MillerTyme2, 8 Oct 2016 | Read review
“Would be nice if we could get the smokers to move away from the entrance”
 of 5 bubbles Max8550, 22 Jul 2016 | Read review
“Comfy and clean”
 of 5 bubbles 362dawna, 17 May 2016 | Read review
“I stayed on the 2nd floor west side.”
 of 5 bubbles RJ758, 11 Apr 2016 | Read review
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