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Hyatt Regency Lexington

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Hyatt Regency Lexington
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910 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Nassau, New Providence Island
Reviewed 9 September 2016

I used this hotel for a weekend visit to Lexington, it is centrally located, easy to access from the main highways and has free parking. The room was very clean and modern with free internet. All staff we encountered treated us well and were very informative. Meal in dining area was ok, typical hotel type menu. Breakfast was not complimentary...

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Helpful?
Thank William233
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear William233, Thank you for taking the time to review your stay, You are correct, our central location makes us the perfect choice for a weekend getaway and to explore Lexington and surroundings. We hope to welcome you back again in the future. Thank you again

New Orleans, Louisiana
Reviewed 8 September 2016 via mobile

Great room for a great price. Near the interstate and easy to access. With so many options around and in Lexington, it was hard to decide. This place had just what we needed though- a comfortable and clean room, a comfy bed, nice people and access to tons of food in the vicinity.

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Helpful?
1Thank arwhute82
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear arwhute82, Thank you for taking to time to comment on your quick stay. We certainly hope to become your hotel of choice when you drive by Lexington. Thank you again

New Albany, Indiana
Reviewed 8 September 2016

Check in staff very friendly, and gave sincere impression she cared. Clean, modern, and everything would expect from a downtown hotel. Rooms have been upgraded nicely since last stayed. Great breakfast in the morning which was comped for us.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank williambA4569DG
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear William, Thank you very much for a great review, and thank you for your loyalty. I'm happy to hear you appreciate our renovation. I will share your comments with our front desk. Thank you again.

Columbus, Ohio
Reviewed 7 September 2016

So comfortable staying here. Bartender was very courteous. Food was excellent. They car about me and my wife. Even took measures to protect my sports car. Rooms were so comfortable and quiet. Love the place!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Q6589HZkerryh
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Kerry H, Awesome review. Thank you!. I will be sure to share your comments with the Restaurant and Valet. We certainly hope to welcome you back to our hotel in the future. Thank you again.

Denver, Colorado, United States
Reviewed 7 September 2016

Nice property that needs updating. The staff needs serious training-the front desk seem more interested in speaking with each other that the guests, the valets need training in communications, sorry, not everyone that stays there is from KY

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Helpful?
Thank Andrew A
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Andrew A, Thank you for your review. Your feedback is important to us and I will share your comments with the appropriate department. I'm a little confused about the updating comment as we finished an eight million dollar refresh this March. This included our rooms and public space. Again thank you for you comments and we hope to see...

Reviewed 7 September 2016 via mobile

I found the Hyatt to be very nice. The service was friendly, and the rooms were clean. I like that they have glass showers rather than ones with curtains. As a platinum member I was given a voucher for a free coffee. That was honestly the worst part. It was coffee from "Starbucks," but that just meant the Starbucks coffee...

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Helpful?
Thank Ellen H
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Ellen H, Thank you for reviewing our hotel. I'm sorry you are not a fan of our Starbucks coffee, but as that is a requirement from the Hyatt Brand, it is the only coffee we can serve in our restaurant. We certainly do appreciate your loyalty to Hyatt and we hope to welcome you back again in the future....

San Antonio, Texas
Reviewed 6 September 2016 via mobile

This property is in the perfect location. Plenty of places to eat and drink within easy walking distance, and right next to a park. Valet available but you don't need it if you're ok to walk right across the street to park for free (same lot valet would park your car). The room was very modern, good size, nice shower....

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Helpful?
Thank Todd C
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Todd C, Thank you for reviewing your stay. Although we do not have a separate concierge, any of our Front Desk staff would be happy to assist in suggestions for a day trip. Our hotel is a prefect home base for trips all around the area. Thank you again and we hope to welcome you back in the future.

Lexington, Kentucky
Reviewed 5 September 2016

Hotel staff was awsome. We had a great time.Our rooms were very clean. Food was awsome.it was very great experience would love to come back to Lexington very helpful and awsome. Staff at hotel was great

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Donald Z
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Donald Z, Thank you very much for the great review. We hope you come back to Lexington as well and are looking forward to welcoming you to our hotel again. Thank you again

London, Kentucky
Reviewed 5 September 2016

I give a 3/5 rating for comfort and 4/5 for location and accommodations I didn't like the climate control bc after we turned air down it still didn't work and we were literally sweating all night long

Review collected in partnership with Hyatt Hotels
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Thank 262jeannef
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear 262jeannef, Thank you for taking the time to comment on your stay at our hotel. I apologize for the issue you experienced and have forwarded it to the appropriate department to ensure we correct it. We hope to welcome you back in the future. Thank you again.

Chicago, United States
Reviewed 5 September 2016

I would recommend the Hyatt Regency when staying in Lexington, particularly if you are visiting one of the universities or attending a game at Rupp Arena. The hotel was nice, conveniently located, and had parking. I thought the staff were helpful and friendly and the rooms were comfortable.

Review collected in partnership with Hyatt Hotels
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Thank Devra D
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Devra D, Thank you for your recommendation. You are right; we are close to campus and the place to be for any event in RUPP arena. Thank you again and we hope to welcome you back again in the near future

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 

Additional Information about Hyatt Regency Lexington

Address: 401 West High Street, Lexington, KY 40507
Region: United States > Kentucky > Lexington
Price Range: €145 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Reservation Options:
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Lexington staff and other travellers.
6 questions
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6 days ago
Clayton, Georgia
4 months ago
Wilmington, North Carolina

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Questions? Get answers from Hyatt Regency Lexington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take "park" side view of old Lexington and Transylvania University On front side room above the 7th floor to avoid atrium noise”
 of 5 bubbles 601ralphw, 7 Mar 2017 | Read review
“A little noisy over the bar area”
 of 5 bubbles LDodson484, 3 Mar 2017 | Read review
“Definitely request Triangle Park View room”
 of 5 bubbles soccerdad1616, 28 Feb 2017 | Read review
“Attached picture is from recent stay in room 624, view of Triangle Park.”
 of 5 bubbles paducah05, 9 Feb 2017 | Read review
“get the park view, but make sure you get the room that you were promised”
 of 5 bubbles jasind01, 8 Feb 2017 | Read review
5 of 5