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SureStay Plus Hotel by Best Western Lexington

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Traveller (109)
Room & Suite (61)
Pool & Beach (6)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by.
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Property amenities
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Classic
Budget
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
Location
Full view
36Car recommended
Grade: 36 out of 100
17Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Reviews (946)
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942 results
Traveller rating
180
299
217
124
122
Traveller type
Time of year
LanguageEnglish
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180
299
217
124
122
Show reviews that mention
All reviews room was clean bob evans cracker barrel new carpet other hotels ice machine pleasant stay hot tub would stay again interstate gas walmart microwave florida
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1 - 5 of 942 reviews
Reviewed 4 days ago

I had a very pleseant stay I want to say good reviews about the following people Toni the breakfast attendant was great Jerris the house keeper did good on my room and came to my door and asked did i need any thing Stephianie the...More

Thank Chris P
Hotel's Favourite
Reviewed 9 September 2018 via mobile

I read the reviews and thought omg what am I doing just for a hot tub. Turned out to be the nicest hotel of our weekend. No bugs no hateful employees. I was meet with kindness and hospitality. Will definitely be going back.More

Thank lynnie2355
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 10 September 2018

Lynnie, Thank you for taking the time out of your day to give us your feed back. I thank you for your kind words, I am also happy that you guys enjoyed the hot tub. Unfortunate people do give bad reviews just to be spiteful....More

Reviewed 1 week ago

Was in town for a concert and other hotels were charging more so this one was at the right price. Was a little unsure when reading reviews but decided to go ahead and give it a try since it was just one night. Arrived and...More

Thank LDodson484
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Thank you for your feedback we do appreciate it. I am happy that you enjoyed your stay. I will bring it to the owners attention about extended breakfast on weekends. Yes we did have a group of school kids they were here for a band...More

Reviewed 2 weeks ago via mobile

This hotel is an older hotel but under new management that is doing a good job improving the place. But the best part are the great employees that make you feel right at home. Amy on night shift is very friendly and knowledgeable. Toni that...More

Thank Roam49349529326
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Thank you for your feedback we do appreciate it very much, yes I think I have some good employees as well. Amy is the bomb..And Toni is as well. We are still doing update on the hotel everyday. We do hope that you will return...More

Reviewed 3 weeks ago via mobile

Hotel definitely has some issues! Front desk staff friendly, beds comfortable, price decent...but that’s about it. Wife found large bug on lamp shade, air ducts were falling from ceiling over bed, shower head definitely needed replacing, and light over mirror in bathroom missing numerous bulbs....More

Thank dougsT3608TW
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Questions & Answers
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woko40
27 March 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
0
Votes
woko40
19 February 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
1
Vote
Sierra W
13 February 2016|
Answer
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
0
Votes
Room Tips
"Room 116 has squeaky beds."
lindabE7733NG
29 Apr 2018
Read review
"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
adams470
1 Apr 2018
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"Be sure to specify smoking/non-smoking - this hotel has both."
644taylort
7 Mar 2018
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"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
F1195DQalank
10 Aug 2017
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PRICE RANGE
US$65 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western regency hotel lexingtonbest western lexingtonlexington best western
FORMERLY KNOWN AS
Howard Johnson Inn Lexington
LOCATION
United StatesKentuckyLexington
NUMBER OF ROOMS
110
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