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SureStay Plus Hotel by Best Western Lexington

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Traveller (109)
Room & Suite (52)
Pool & Beach (5)
Overview
2241 Elkhorn Rd, Lexington, KY 40505-4839 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
2 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (938)
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1 - 5 of 934 reviews
Reviewed 4 days ago via mobile

Great place to stay, with Great affordable rates, Nice clean rooms with great service. The hotel staff go out of their way to make sure the guests are well taken care of we stayed there for a week and and will definitely be going back!!!!More

Thank maryreginam2018
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 2 days ago

Mary, Thank you for your feedback, I am pleased that you enjoyed your stay with us and that my staff was able to help you in any way that was needed, I do you that you got to enjoy our hot bbreakfast as well. We...More

Reviewed 1 week ago via mobile

People are always friendly and outgoing,clean rooms and excellent room service and a good location that’s close to attractions. The people at the front desk and office are super nice and always have a nice word to say to you when you drop by will...More

Thank J R
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 2 days ago

Jr, Thank you for your feedback, I'm glad to hear that you enjoyed your stay, we strive to make each guest like family. Yes we are very close to many restaurants and shopping centers as well as events that may be going on in town....More

Reviewed 1 week ago via mobile

I read the reviews and thought omg what am I doing just for a hot tub. Turned out to be the nicest hotel of our weekend. No bugs no hateful employees. I was meet with kindness and hospitality. Will definitely be going back.More

Thank lynnie2355
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Lynnie, Thank you for taking the time out of your day to give us your feed back. I thank you for your kind words, I am also happy that you guys enjoyed the hot tub. Unfortunate people do give bad reviews just to be spiteful....More

Reviewed 2 weeks ago

Made a reservation the day before (3 Sept at (9:30am)..Drove 8 hours...stood at the desk for 8 to 10 minutes...then wasn't even greeted...Finally, was asked "How can I help you?"...VERY RUDELY....when I gave Stepanie my name...she said "I do not have a reservation for you...More

Thank Ed D
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 1 week ago

Mr. D I do apologize for any inconvenience that you may have had, but upon your check in, the front desk staff was checking someone in as well as on the phone. Your reservation was made but was cancelled on a accident. There is nothing...More

Reviewed 29 July 2018 via mobile

DO. NOT. STAY. HERE!!!! This is the most disgusting hotel I’ve ever stayed in. If I could give it a zero rating, I would. We (ourselves, not the lazy house keep on staff) has to go get and change our sheets 3 times we we...More

Thank Tanorria A
Response from Lisa M, Manager at SureStay Plus Hotel by Best Western LexingtonResponded 30 July 2018

Thank you for your feed back. I do apologize that you had problems with your room. I do apologize that you had to change your own sheet, we did offer to do this for you. No our pillows are not from Walmart, yes the sheets...More

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About
Description
The SureStay Plus Hotel by Best Western Lexington, located in Lexington, Kentucky offers a comfortable, at-home experience with free Wi-Fi, a complementary hot breakfast every morning, and a caring staff that ...More will know your name. All rooms have a refrigerator and microwave, as well as a flat screen TV with HBO® free of charge. We are just minutes away from Hamburg Pavilion with plenty of shopping and restaurants close by. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
110
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Inn Lexington
Also Known As
Best Western Regency Hotel Lexington
,
Best Western Lexington
,
Lexington Best Western
Location
United States > Kentucky > Lexington
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
110
Price range
US$65 - US$114 (Based on Average Rates for a Standard Room)
Formerly known as
Howard Johnson Inn Lexington
Also Known As
Best Western Regency Hotel Lexington
,
Best Western Lexington
,
Lexington Best Western
Location
United States > Kentucky > Lexington
Photos
Traveller (109)
Room & Suite (52)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 242 attractions in Lexington
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Questions & Answers
Ask a question
woko40
27 March 2016|
AnswerShow all 3 answers
Response from akshayp86 | Property representative |
My email is shivramllc1 @ gmail. com
0
Votes
woko40
19 February 2016|
AnswerShow all 3 answers
Response from JW S | Reviewed this property |
I do not know about all the rooms but am sure you could contact the hotel. Ours was surprisingly nice and spacious for the price. Breakfast was minimal but Mcdonalds, Cracker Barrel and Bob Evans are within the block.
1
Vote
Sierra W
13 February 2016|
Answer
Response from David K | Reviewed this property |
Not sure... It may depend upon whether you are paying cash or using a credit card. Best to call the HJ directly.
0
Votes
Room Tips
"Room 116 has squeaky beds."
Read review
"I'm guessing there are still some non-smoking rooms in the hotel, ask for one of those."
Read review
"Be sure to specify smoking/non-smoking - this hotel has both."
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"It is where it is and what it is. No good views, no good rooms, and just an average HOJO hotel. The staff..."
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