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All reviewshi expressuk campusfront deskroom was cleanwalking distancebiscuits and gravyan upgradewould stay here againtop floorfirst floorbreakfast barfree breakfastrupp arenalocation is greatstaff was friendlyhospitaldq
Walking distance from UK's campus (especially close to Chandler hospital and other medical buildings), it's very conveniently located. Overall, the hotel is about what you would expect from a US hotel chain - comfortable and clean rooms, nice bathroom, typical amenities. Breakfast is in the...More
I have to go to UofK hospital once every 3 months at least and we happened to get a room at this hotel for convenience and the rooms, staff, and comfort of the beds are Awesome. They give a good discount for hospital appts. and...More
Okay... first of all I'm from Delaware "Home of the Rude". The Service we received was the best. I can't remember her name but I want to say it was Sarah. She greeted us like she has known us for years and gave us excellent...More
The room we were given was handicap accessible. We did not request an accessible room so I suspect it may have been one of the last rooms available that evening?
I went use the shower and when I moved the handicap bench (snap on attachment)...More
Thank Fred T
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / UniversityResponded 16 April 2018
Hi Fred T!
Thanks for choosing us for your trip in Lexington! We also appreciate your candid review.
While I'm happy to know that our hotel staff was able to resolve the issue, I'm still terribly sorry about the uncleanliness in your bathroom. Cleanliness is...More
This was my third time staying at this Holiday Inn Express. The other times I have stayed there have been fine, but this time I was super disappointed in the customer service. I left 2 items hanging in the closet - a purple calvin klein...More
Thank Amy O
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / UniversityResponded 5 April 2018
Hello Amy O,
Thank you for your review regarding your recent stay at Holiday Inn Express Lexington-Downtown/University, KY. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private...More
Response from Thither47 | Reviewed this property |
It would be a long walk along busy highway (Virginia Avenue). I don't recall seeing sidewalks along part of Virginia. It is a short drive to campus though, so an intrepid person could probably walk. We got lucky and... More
It would be a long walk along busy highway (Virginia Avenue). I don't recall seeing sidewalks along part of Virginia. It is a short drive to campus though, so an intrepid person could probably walk. We got lucky and found parking spots near where we wanted to be. The Hotel is nice and clean. We were only there overnight and were only back and forth to campus twice. So we might have missed some walking route. It would have to be about a mile from center of campus. You might call the hotel and ask them.