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The Campbell House

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567 Reviews from our TripAdvisor Community

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Showing 565: English reviews
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Memphis, Tennessee
Reviewed 2 days ago NEW

Hotel and rooms were great. The bathrooms could have been a little larger with more counter space. The room was larger than most other hotel rooms however the bath room was somewhat small. The design style of the hotel was great!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank rkmar458
Northfield
HOTEL’S FAVOURITE REVIEW
Reviewed 18 December 2016

After retiring in November, the family went on a short trip including the Kentucky Bourbon Trail. We stayed at the Campbell House for a couple of nights. Easy parking and check in. The rooms were clean and reasonably priced. Enjoyed both the bar (with a live band) and the restaurant. The style of the hotel and interior decor let you...

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Helpful?
Thank garye496
About Hotel's Favourite Review
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit this wonderful survey about your recent stay with us. The Bourbon Trail is a great time and yes we are an excellent "home base" hotel for this activity. Thank you for choosing to stay with us and we hope to see you again soon.

Reno, Nevada
Reviewed 2 days ago NEW

The Hilton recently acquired and renovated this venerable old Lexington hotel as a Curio brand. The makeover is horse-themed (like everything in Lex) and attractive. We stayed in a suite and it was very comfortable. There are some idiosyncrasies, however. The bathroom was huge yet had one tiny shelf to put toiletries on, and on it was a box of...

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Helpful?
Thank jacqueet
Cleveland, Ohio
Reviewed 3 days ago NEW

The hotel did not have the staff present to service their guest. Had to wait to be seated as there was no hostess at the restaurant. The food was not to the normal standard of a Hilton hotel. For morning brunch they had no orange juice, no one making omelette on a Saturday morning, only Lipton tea but the tea...

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Thank Barbie561
Reviewed 3 days ago NEW

Had prepaid a two night stay and when we arrived they assigned us to a room with no windows and it was so dark could not find light switch. Look like a basement. Requested another room and this one had two windows. Wanted to watch the basketball games, however the sofa faced a empty wall and we had to rearrange...

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Thank James D
Reviewed 4 days ago NEW

The hotel is nicely renovated, and we had a good experience. The rates were good. The rooms however seemed very dark, and need a good floor lamp put in them. I know it is historic, and maybe more romantic, but if you want to read or do work, it was difficult to see in your room. Otherwise, very nice stay.

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Helpful?
Thank Deb W
mcurd, General Manager at The Campbell House, responded to this review

We are thrilled that your first visit to Lexington was spent with us and that your stay was mostly enjoyable. You will need to ensure you plan for a return visit and we hope you choose to again stay with us. Thank you for the wonderful review.

Bardstown, United States
Reviewed 6 days ago NEW

All was great, Had a fine weekend , wish we could have stayed longer. Stayed here since the early 70s very classes. The Campbell House is very fine .All you could wise for. Lexington is lot's of fun. Horses , Games, Parks ,Raceing and many many more,

Review collected in partnership with Curio – A Collection by Hilton
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Thank robertbI2626DC
mcurd, General Manager at The Campbell House, responded to this review

Thank you for submitting such a wonderful review and for choosing to stay with us. I am a big fan of Lexington as well and completely agree with you that there is so much to enjoy here. We look forward to seeing you again soon.

Evansville, Indiana
Reviewed 1 week ago via mobile

Stayed for 2 nights while I was in town for an event at the Convention Center. The renovation they have done is very impressive and the rooms have a very cozy feel. Did not use any of the hotel amenities but the pool area is awesome and there is a neat gift shop down by the lobby. There is also...

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Helpful?
Thank Travel_Chad79
mcurd, General Manager at The Campbell House, responded to this review

Thank you so much for the wonderful review and for the strong recommendation. We are proud of what we are doing here and are working diligently for continued improvement. We look forward to seeing you again soon.

New Albany, Indiana
Reviewed 1 week ago

Great rates and very helpful staff! The only thing I wished they had was a continental breakfast or a hot tub in the pool room, but the pool was the best indoor pool I've dealt with in a long time. Definitely recommed this hotel to anyone!

Review collected in partnership with Curio – A Collection by Hilton
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Thank 576jesig
Washington DC, District of Columbia
Reviewed 1 week ago

the room was lovely - large and well decorated. Bathroom was ridiculously small. Service was ok. Had loudnoise issues (inconsiderate guests), vending machines were sold out of everything (checked three), fire alarm went off, housekeeping mistakenly knocked on our door late at night waking us...just not a pleasant stay. Disappointed as we thought it would be fun to change it...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank CEGinDC
mcurd, General Manager at The Campbell House, responded to this review

Thank you for taking the time to submit your review about your recent stay with and for the useful feedback. We are sorry we were not able to provide you with the quality of services you deserve. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Originally built as a small two-story building in 1949, the Campbell House is Lexington's most recognized and cherished hotel. Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in the Kentucky. Featuring 250 guest rooms and suites and over 15,000 square feet of flexible function space that can accommodate everything from board meetings to conventions, the Campbell House is the perfect location for groups, meetings and social events. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Whether you are seeking a personalized experience for you next business trip, and inspirational setting for your next meeting, an unforgettable wedding, the perfect backdrop for a romantic getaway, or an unforgettable vacation, your adventure into a world of beauty, luxury and tranquility awaits you at the Campbell House! ... more   less 

Additional Information about The Campbell House

Address: 1375 S Broadway, Lexington, KY 40504-2703 (Formerly Crowne Plaza Hotel)
Region: United States > Kentucky > Lexington
Price Range: €107 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Campbell House 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Hotel Style:
#10 Romantic Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from The Campbell House staff and other travellers.
8 questions
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Questions? Get answers from The Campbell House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I doubt there's a bad room in the place!”
 of 5 bubbles jacqueet, 22 Mar 2017 | Read review
“Be sure you get a room with windows.”
 of 5 bubbles jamesdG5691TU, 21 Mar 2017 | Read review
“Request to be in room near elevator or lobby.”
 of 5 bubbles silverchef, 7 Mar 2017 | Read review
“If you need to use a luggage cart, request a room on the first floor.”
 of 5 bubbles john6152017, 25 Jan 2017 | Read review
“Ask for better lighting if it exists”
 of 5 bubbles sannettie, 29 Nov 2016 | Read review
5 of 5