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Hilton Garden Inn Louisville East

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Hilton Garden Inn Louisville East
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398 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Grand Rapids, Michigan
Reviewed 2 days ago NEW

I was impressed with this hotel. The room was clean no offending odors. It was quiet even though we were close to the X-way. It was in a good location. We are checking out Kentucky for a retirement home. We liked Louisville and will be returning in the spring. I will stay here again because of how clean and comfortable...

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Helpful?
Thank limila
knoxville, United States
Reviewed 3 days ago NEW

I used my points for a last minute reservation. This was a new hotel and very nicely decorated. Beds were very comfy. Lobby was inviting. Staff was friendly. Breakfast was $10.99 so we went to a nearby restaurant. Easy to find off the interstate.

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Thank Suzanne I
Johnson City, Tennessee
Reviewed 5 days ago NEW

Overall a good location, excellent service for a dated facility. Convenient to interstate and surrounding options for dining. Staff was excellent in terms of every encounter I had with them. Overall good value.

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Thank 660huberts
Gainesville, FL
Reviewed 5 days ago NEW

Everyone was excellent, courteous and knowledgable. Rooms were clean. Hotel quiet. Location perfect!!! Would definitely stay here again. We are Hilton Honors members so that we can experiece things like this!!!

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Thank dblentz
Reviewed 5 days ago NEW

This is a dependable brand. They deliver what they promise and no surprises. We were unable to eat at the hotel so we had no experience with the food. The lobby was inviting and we noticed a number of guests using this space instead of staying in the rooms.

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Thank D2166MFmartinb
Reviewed 1 week ago

City has lots to offer , room was clean and lobby nice - bed comfort terrible. We all left with aching bodies. my husband is convinced that since we used points for room that we got the worse beds, i don't think so but the beds were terrible.

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Thank sjak S
Louisville, Ky, United States
Reviewed 1 week ago

Outdated rude staff. There are many better hotels in the area. Checked in as a Hilton Honors Gold member received none of my benefits nor was I told about them. Just the fact the women said I am sure you already know your benefits?

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1Thank kenkJ4285IT
Kentucky
Reviewed 1 week ago

We enjoyed our 1-night stay. The room was clean & the bed was very comfortable. We did not have breakfast but loved having the coffee in the room. Especially liked the great check-in by Jenny. Would certainly stay again.

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Thank Mari619
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your comments! We are so glad you enjoyed your stay. We will pass on your compliment to Jenny. We hope to see you again soon.

Reviewed 1 week ago

This hotel was luxurious to stay in. Also the food was fantastic, especially the wonderful breakfast. I was able to order an omelet and also go to the breakfast bar. The service was also great. There was an offer to use a local fitness place.

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Thank B2008ZOlindaf
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

We appreciate you taking the time to give your feedback here on TripAdvisor. I'm glad that you enjoyed your stay with us and you were able to check out our bar and restaurant area. We hope that you will stay with us again soon! You Can Count on Us!

Cleveland, Ohio
Reviewed 1 week ago

This is a large hotel with the usual clean efficient rooms and pleasant staff. Two minor observations. Washbasin stopper was missing its control rod. Housekeeping should have reported it. Breakfast area is inadequate for the size of the hotel. We would stay there again.

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Thank Adrian W
Kathryn P, Manager at Hilton Garden Inn Louisville East, responded to this review

Thank you so much for your kind review here on TripAdvisor. We are so happy that you enjoyed your stay with us! I apologize the sink stopper was not working correctly but we did get that fixed right away after you checked out. Thank you for staying with us and we look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Louisville East

Address: 1530 Alliant Ave, Jeffersontown, KY 40299-6370
Region: United States > Kentucky > Jeffersontown
Price Range: €94 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Louisville East 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville East Hotel Jeffersontown
Hilton Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Louisville East staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I booked an evolution room and the bed was super comfy.”
 of 5 bubbles limila, 8 Dec 2016 | Read review
“Ask for room away from noisy ice machines.”
 of 5 bubbles SharpShoey, 12 Oct 2016 | Read review
“All are excellent.”
 of 5 bubbles alvis-f, 4 Sep 2016 | Read review
“We stayed on the ground floor and had a small laundry facility right down the hall!”
 of 5 bubbles erinb138, 27 Jul 2016 | Read review
“They told us the rooms looking out over the parking lot were the quiet side. Our room was very quiet and peaceful.”
 of 5 bubbles daneM5419KM, 5 Jul 2016 | Read review
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