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DoubleTree by Hilton Cincinnati Airport Hotel

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DoubleTree by Hilton Cincinnati Airport Hotel
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633 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Toronto, Canada
Reviewed 2 weeks ago

Hotel is fine but the service and quality of food is horrible. Restaurant staff is unmotivated and really couldn't care if you were there or not...we had a poor quality meal delivered and when we told them that there was almost no meat in our reuban sandwich, they never spoke to us again! The amount of the gratuity was in...

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Helpful?
Thank brianfP9499RC
CincinnatiManager, Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by...

Reviewed 3 weeks ago via mobile

I was optimistic about my stay at the DoubleTree in Cincy, because I'm always pleasantly surprised by DoubleTrees - but this one was it the best. It was a really dark hotel. Lots of wood and browns - but not in a good rustic way. It felt old and in need of an update. That was my initial thought upon...

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Helpful?
Thank Jackie O
CincinnatiManager, Manager at DoubleTree by Hilton Cincinnati Airport Hotel, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by...

Miamisburg, Ohio
Reviewed 3 weeks ago

This hotel is an ideal place to stay if you have plans to fly in/out of the Northern Kentucky Airport (CVG). The rooms are large, clean and comfortable. The staff are friendly and professional from the moment you walk into the beautiful lobby until you leave the facility. Highly recommend this hotel.

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Helpful?
Thank Charles W
Louisville, United States
Reviewed 4 weeks ago

The Hilton Doubletree was a delightful surprise as I checked into my room for a two day conference. My room was spit-spot clean, appointed with all I could wish for. The service was wonderful, the dining room clean, service quick and pleasant. Food was good. I was able to enjoy room service for dinner and breakfast. This made my stay...

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Thank Kathy K
Ohio
Reviewed 4 weeks ago

The restaurant has a very poor service and it takes a long time to get your order. Too expensive. Otherwise it was a nice hotel. The lady at the front desk didn't excellent job rang was able to give a girl a late departure time...very accommodating. The room was nice and clean.

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Thank Ret7
Reviewed 4 weeks ago

The DoubleTree offers 24 hour airport shuttle service and they are only about 5 minutes from the airport, so you don't have to wait long to be picked up or dropped off. Check-in was easy and fast and the warm chocolate chip cookie they give you is a great bonus! The price was very reasonable. I would recommend this hotel...

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1Thank socialsmith
Cincinatti, United States
Reviewed 4 weeks ago

I loved the proximity of the hotel to the airport. The facilities were clean and well cared for. Staff was friendly and accommodating. My only negative comment is that I thought the mattress was too firm for my liking making for an uncomfortable sleep.

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Thank Sara R
New Castle, Indiana, United States
Reviewed 31 October 2016

Got a room at this location because a search through HHonors for Cincinnati on that date had this as the best price. Was concerned ZI might hear airplane traffic and have issues sleeping, but none existed whatsoever. Would stay again here in a heartbeat.

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Thank John H
Fl
Reviewed 30 October 2016

Staff wonderful and super nice. Cookies are great and warm. Halls can use an upgrade, reminds me of the 60's. Bathroom fans not hooked up in the three rooms my friends and I had but didn't hang out in rooms.

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Thank joycee245
Las Vegas, Nevada
Reviewed 30 October 2016

The Doubletree Cincinnati Airport is a property that would be chosen for convenience. It is literally on airport property (not inside the terminal). They do offer a complimentary shuttle service. The property overall is decent. A bit dated and needing some refurb as the carpet in the hallway on the 8th floor was showing a lot of stains and wear....

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Helpful?
Thank jbliv

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Cincinnati Airport Hotel

Address: 2826 Terminal Drive, Hebron, KY 41048
Region: United States > Kentucky > Hebron
Price Range: €124 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Cincinnati Airport Hotel 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sheraton Hebron
Hebron Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cincinnati Airport Hotel staff and other travellers.
4 questions
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Cincinnati, Ohio
Cincinnati, Ohio
Fort Thomas, Kentucky, United States

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Questions? Get answers from DoubleTree by Hilton Cincinnati Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is great.”
 of 5 bubbles Y8217RZcharlesw, 12 Nov 2016 | Read review
“choose a room at a different hotel”
 of 5 bubbles momof1gr8girl, 13 Oct 2016 | Read review
“all rooms are very convenient to the elevator.”
 of 5 bubbles 187diannee, 21 Sep 2016 | Read review
“To choose a good room - I would select another hotel.”
 of 5 bubbles gatorgolf24, 25 Jul 2016 | Read review
“Do ask for the front of the building. Parking lots view in the back.”
 of 5 bubbles 320ginal, 26 Jun 2016 | Read review
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