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Comfort Suites Cincinnati Airport

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Comfort Suites Cincinnati Airport
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Cincinnati Airport
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Showing 242: English reviews
North Ridgeville, Ohio
Reviewed 12 September 2016

I took time to read most of the reviews after I had already placed a reservation. I thought as I read some, can it really be that bad? It's true. Staff not very friendly at check-in, television was not working properly first night, drains in bathroom didn't drain well. My 5-member family and I waited to get into the pool...

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Helpful?
Thank dklap92
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Grand Rapids, Michigan
Reviewed 9 September 2016

This was the most expensive place we stayed during our trip and the worst. The whole property needs an update. The furniture in the room was scratched and looked like a bad second hand shop. The room was clean but the bathroom floor could have used a bit more wiping down (water spots outside the tub and sink). The bed...

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Helpful?
Thank pah0410
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for choosing Comfort Suites. We appreciate hearing from our guests and are extremely sorry that your stay was less than perfect. If ever during a stay at a Comfort Suites, you have questions or concerns, please let us know right away so we can work to fix the issue as soon as possible. We truly appreciate...

Walton Hills, Ohio
Reviewed 8 September 2016

"Suites" is a strong word for this place. It is too expensive for what it is. I had a king suite which included a couch which folded out to a bed. I didn't need the fold-out so the couch was basically useless because it was not in front of a television. The view out the window was incredibly poor. My...

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Helpful?
Thank Dale T
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Lynchburg, Virginia
Reviewed 3 September 2016

My wife and I stayed at the Comfort Suites Cincinnati Airport location during a mid-week getaway to visit the Creation Museum in Hebron, Ky. Arriving late in the day, the check in process was very quick and brief. Not a whole lot of friendly chatter by the front desk staff which is OK with me. The clerk essentially looked up...

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Helpful?
Thank FUNDINER-BILL
COMFORT SUITES C, Owner at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Maine
Reviewed 2 September 2016

Rooms where clean and generally had a good stay.There is not enough parking for this hotel. If you don't get in early enough to grab a space, you will end up parking pretty much anywhere you can find room. I'm not sure if people are leaving cars there illegally to take their shuttle to the airport, but they need more...

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Helpful?
Thank John K
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

Reviewed 31 August 2016 via mobile

We had planned to stay at this hotel before flying out the next morning for vacation. Upon arrival we asked the location of the pool, we were told by rude staff it was shut down for now. We were told the pool was an amenity not a necessity. The staff explained it was not their fault "the state shut our...

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Helpful?
Thank Tyra C
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 22 August 2016 via mobile

We stayed for 4 nights while visiting the Ark Encounter and Noah Conference. Very nice and clean hotel. Bed was very comfortable. Breakfast was a nice start to the day. Very close & convenient to shopping, restaurants etc. We definitely would stay again if visiting area.

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Helpful?
Thank generations7
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Maumee, Ohio
Reviewed 15 August 2016

I got a great rate due to my military discount. I checked in quickly with a smiling desk person. I parked near the rear entrance and found my room at that end of the hall; very convenient. I entered my suite and was surprised that I had a large Jacuzzi there. The room was clean and comfortable with all of...

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Helpful?
Thank Craig G
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Toronto, Canada
Reviewed 12 August 2016

I have never had a bad experience at a Comfort Suites and Inn. The hotel was clean. The breakfast had good variety. The rooms were clean and spacious. The beds were comfortable. The A/C worked well, but the hallways were a little cold. The front desk staff were very helpful and accommodating. The hotel was quite close to the Creation...

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Helpful?
Thank Mangoseeker
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time out to tell us about your recent stay at Comfort Suites. We appreciate the kind words you expressed. We look forward to seeing you again in the future. Thank you, Manager

Central Florida, Florida
Reviewed 27 July 2016 via mobile

Nice clean hotel with large rooms but a/c is somewhat noisey. Since it is close to airport, wasnt sure if we would be bothered by airplane noise but not so. Has a nice indoor pool too. Beds comfortable. Breakfast very good. As an added bonus we went to dinner on a river barge about 20 min. away. What fun. Hotel...

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Helpful?
Thank Rita W
COMFORT SUITES C, Manager at Comfort Suites Cincinnati Airport, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Suites Cincinnati Airport, a Hebron hotel near the Cincinnati/Northern Kentucky International Airport The Hebron, KY Comfort Suites(R) Cincinnati Airport hotel is located a mile from Cincinnati/Northern Kentucky International Airport. This Hebron, KY hotel is only minutes from: Creation Museum Turfway Park Hollywood Casino Lawrenceburg Paul Brown Stadium, home of the Cincinnati Bengals Great American Ball Park, home of the Cincinnati Reds Cincinnati Zoo & Botanical Garden, Newport Aquarium and Perfect North Slopes ski area are also nearby. We offer discounted tickets to the Creation Museum, Cincinnati Zoo & Botanical Garden and Perfect North Slopes ski area. Shop at Florence Mall, boasting more than 100 specialty shops. The area offers several restaurants. You'll enjoy the amenities at our smoke free hotel, including: Free airport transportation 5 a.M. To 12 a.M. Free coffee Free wired and wireless high-speed Internet access Indoor heated pool Exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Cincinnati Airport the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Business travelers will welcome in-room desks and access to copy and fax services. Our meeting room accommodates up to 40 people and includes Internet and a multimedia video projector. All of our suites have microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Parking and laundry facilities are on site. ... more   less 

Additional Information about Comfort Suites Cincinnati Airport

Address: 775 Petersburg Rd, I-275 W,Exit 4-A, Hebron, KY 41048-8796
Region: United States > Kentucky > Hebron
Price Range: €96 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Cincinnati Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Cincinnati Airport Hotel Hebron
Comfort Suites Hebron
Hebron Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Cincinnati Airport staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Okay if you're flying out of the airport”
 of 5 bubbles 54cathiem, 29 Dec 2016 | Read review
“No place close by to get food. Eat before you get there.”
  • Dirt and feces on the wall by the toilet
  • dirt on wall by bathroon trash can
  • rust and dirt from shower rails on tub and shower edge.
  • Mold and dirt on shower wall
  • Broken fridge and freezer
  • Stuff seeping out from underneath shower mat.
 of 5 bubbles CharleneR760, 19 Oct 2016 | Read review
“The elevator is slow, stay on a lower floor if you don't like waiting.”
 of 5 bubbles pah0410, 9 Sep 2016 | Read review
“Request to not be on the second floor beside the entranceway overhang.”
 of 5 bubbles 857dalet, 8 Sep 2016 | Read review
“The motel is locate near the airport and I did not hear any takeoffs or landings at all.”
 of 5 bubbles FUNDINER-BILL, 3 Sep 2016 | Read review
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