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Holiday Inn Express and Suites Hazard

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Traveller (23)
Room & Suite (33)
Dining (2)
Overview
  • Excellent38%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“king bed”(4 reviews)
“room was clean”(6 reviews)
“cinnamon rolls”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express and Suites Hazard
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Offers from Holiday Inn Express and Suites Hazard
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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24
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7
5
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LanguageEnglish
24
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7
5
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All reviewsking bedroom was cleancinnamon rollsenjoyed our stayyogurtindoor poolbreakfast barbusiness tripdeskfuneralmaintenancemicrowavecouchlinenssink
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1 - 5 of 67 reviews
Reviewed 28 February 2018

There were a number of miscues that made our stay at this hotel less than stellar. Making reservations for our stay turned out to be the best part of the experience. I made reservations for one room for two nights, and three additional rooms for...More

Thank Jbx1954
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 15 March 2018

Hello Jbx1954, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Hazard KY. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels as one of our valued guests. I have sent...More

Hotel's Favourite
Reviewed 5 January 2018 via mobile

We stayed here one night. The rooms were homey and very clean. The linens were nice. The bathroom had a fan which was awesome. The water pressure was good. The hotel serves cookies and coffee during the afternoon. They also provide a free breakfast. The...More

Thank smilesalot15
Reviewed 30 November 2017 via mobile

I stayed two nights. The staff was not professional or friendly, I have family in the area but I was traveling for work. I checked in on Friday night went to a meeting and I was gone all day Saturday checked out early Sunday morning....More

Thank Emili C
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 15 December 2017

Hi Emili C, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love...More

Reviewed 28 September 2017

The hotel was very clean inside and out. Our room was clean and beds very comfortable. Front desk staff friendly and helpful. Location was good with nearby restaurants. Looking forward to the next time.

Thank debbieannjames
Reviewed 9 August 2017 via mobile

I have stayed here with no problems in the past but this visit ruined it. Room is big and looks ok at first. If you stay get the top floor or all you'll hear is the people above you walking around. Got in and was...More

Thank JASON8502
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 27 August 2017

Hi JASON8502, Thank you for taking the time in posting a review about our property on TripAdvisor. The cleanliness of our rooms and our property, in general, has always been our main priority and it is disheartening to learn that it fell below par during...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$94 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (33)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Phyllis M
20 April 2017|
Answer
Response from elt3 | Reviewed this property |
Yes
0
Votes
Room Tips
"Back rooms of the hotel face a mountain so there was no traffice noise"
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"Go to Hampton Inn"
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"Do not stay on the 4th floor. It smells like a cigar factory!"
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"Odd numbered rooms are on the back side and quieter"
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