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We were on a cross country type trip and decided to go off route to visit my old Platoon SGT from Viet Nam . Finally got into Hazard about 1am . The clerk checked us in and upgraded our room . We really appreciated him...More
I have stayed here twice now while having medical services performed at the local hospital. Both my stays have been great. The rooms are clean, well maintained, and staff are friendly and helpful. Rooms are quite. Hotel is close to several nice places to eat....More
There were a number of miscues that made our stay at this hotel less than stellar. Making reservations for our stay turned out to be the best part of the experience. I made reservations for one room for two nights, and three additional rooms for...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 15 March 2018
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Hazard KY. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels as one of our valued guests. I have sent...More
We stayed here one night. The rooms were homey and very clean. The linens were nice. The bathroom had a fan which was awesome. The water pressure was good. The hotel serves cookies and coffee during the afternoon. They also provide a free breakfast. The...More
I stayed two nights. The staff was not professional or friendly, I have family in the area but I was traveling for work. I checked in on Friday night went to a meeting and I was gone all day Saturday checked out early Sunday morning....More
Thank Emili C
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites HazardResponded 15 December 2017
Hi Emili C,
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love...More