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Comfort Inn Harlan

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Louisville, Kentucky
Reviewed 5 days ago NEWvia mobile

Stayed here for one night for business in a nearby area. The hotel was Clean and average. The breakfast was hot and complimentary. The staff was nice. I had no issues while I was here. The only complaint I have was that the tv was very small.

Thank mikeandju
Alexandria, Minnesota
Reviewed 16 October 2016 via mobile

We stay here each time we visit family. The housekeeping staff is wonderful, Tamara (not sure if that's the correct spelling) is so friendly and helpful, makes you feel right at home! The rooms are clean, beds are comfortable. We have a favorite room and I had ask for it when booking, but the girl didn't give us the room;...

Thank mkm49
About Hotel's Favourite Review
RDOSWIP, VP Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you so much mkm49 for your great review of our Comfort Inn in Harlan, KY. We are so glad that you were able to get the room that you love to stay in. Also thank you for your kind words about our staff. We have great associates that work with us. We hope to see you again soon. Safe...

Reviewed 6 days ago NEW

The hotel itself might not have been the nicest I have ever been to, but the staff absolutely made up for it. Kevin was very professional and polite. We had a big group stay at the hotel, and the whole front desk staff made sure it went smoothly. Thank you.

Thank Jesse D
Fort Payne, Alabama
Reviewed 11 April 2017 via mobile

We had no issues. The room was clean and beds were comfortable. The workers were helpful and our kids had a blast in the indoor pool. The breakfast was not bad either. This is not our first stay and We would definitely go back.

Thank preacherman256
Reviewed 14 March 2017 via mobile

I've stayed here several times. And i always stay for a week or a little more than a week. I love it here. The hotel is clean and very well kept. The staff is by for the friendliest I've delt with. The external scenary is beautiful. Plenty of places to eat with a walmart within walking distance. As a matter...

Thank Cameron W
Hickory, North Carolina
Reviewed 15 February 2017 via mobile

Very nice hotel. Clean rooms, comfortable bed. Megan assisted me with my reservations, she was very helpful and accommodating. I stay in hotels 45 weeks a year. This hotel is up there, especially for a small town.

1Thank GG0421
new florence, pa
Reviewed 9 February 2017

Booked this hotel through Choice and had nothing but issues. Upon arrival found out that the booking was duplicated and that the hotel could do nothing about it. Called the 800# at Choice and there was nothing she could do about it, told me to have the hotel cancel it. This "Who's on First" routine went on for about 45...

Thank psufan1515
Reviewed 31 December 2016 via mobile

I booked 1 night at this Comfort Inn.When I went in, I was greeted by a very friendly staff member who quickly checked me in, and listed the features or the hotel.What you notice most is how clean this facility is. The housekeeping staff clearly takes pride in their work. My room looked like I was the first person to...

Thank Sejal B
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you Sejal B for the 5 Star Review of the Comfort Inn Harlan. We do have great associates who work with us and take pride in the hotel. We hope to see you again soon. Safe Travels, Cindy~

Bardstown, Kentucky
Reviewed 9 December 2016

We booked 8 rooms and they were great to work with us and a super friendly staff. We would certainly come back again. There were a few small things, but nothing major at all. The breakfast was good, and it was a great location. I will mention that you can hear the traffic from the highway, and a train whistle...

Thank R-L J
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you for the review of our Comfort Inn Harlan, KY. We do have a great group of associates that work with the hotel. I am glad that your group had a good time while in Harlan. If your travels should bring you back to our area, we hope that you will stay with us again. Safe Travels, Cindy~

Indianapolis, Indiana
Reviewed 9 December 2016

Walked in room. There was hair in sink. Washed it out. Had to leave,came back around 7 p.m. it was Back. Must be some blockage in Sink. The cleaning ladies,IF doing their job would have noticed this and reported it to Staff to be Fixed. Plus the Breakfast is Sub-Standard. Please get Better biscuits. You heat them in microwave and...

1Thank dgreen4591
RDOSWIP, VP of Sales and Marketing at Comfort Inn Harlan, responded to this review

Thank you so much for your review of the Comfort Inn Harlan, KY. I hope that you were able to speak to the manager on duty in reference to the issues that you had at the property. I know they would have made it correct. Our staff is very good and responds to any situation to correct it. We do...

60 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (60)
Room/Suite (24)
Hotel & Grounds (18)
Pool/Beach Area (6)
Dining (10)
Business Centre/Function Rooms (1)
Other (1)
11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Comfort Inn, Harlan our priority is to meet your every need and expectation! This newly renovated hotel offers spacious rooms with king or two full beds and suites that will make you feel a touch of home. We start the morning with the Free hot breakfast from 6:30am to 9:30am. Free high speed wireless internet access in all guests rooms and lobby. The Comfort Inn, Harlan is a pet friendly hotel. We understand pets become a part of the family and need to travel with their family too. However, we do ask that you sign a pet contract at check-in. Located in downtown Harlan, the Comfort Inn is convenient to the Harlan Appalachian Regional Hospital and many other business locations. The hotel is nestled in the valley of Kentucky’s Pine Mountains and beautiful year round. We are just a 45 minute drive from Middlesboro Kentucky. The Comfort Inn Harlan is a completely renovated facility with a huge luxurious indoor pool, and deluxe spa room accommodations. ... more   less 

Additional Information about Comfort Inn Harlan

Address: 2608 Highway 421, Harlan, KY 40840-5509 (Formerly Holiday Inn Express )
Region: United States > Kentucky > Harlan
Price Range: €100 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Harlan 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express Harlan Hotel Harlan
Holiday Inn Harlan
Harlan Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Harlan staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn Harlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer rooms on the upper level, but other family stayed on the first floor and it was great too.”
MistyDSweetest, 15 Aug 2016 | Read review
“Request a room away from the pool if you want to sleep before 10:30-11:00 p.m.”
Starlite80, 19 Jul 2016 | Read review
“My room was 206 , it was nice and quiet , get to by elevator or front lobby stairs or back stairs if one parks in the back side lot.”
figmanofky, 11 Apr 2016 | Read review
“quiet and peaceful”
651dang, 30 Jun 2015 | Read review
“Not much traffic in front of the hotel, so rooms in front are probably fairly quiet. Our room on the end was very quiet. Didn't notice where the railroad tracks were (probably in the back), but we never heard a train.”
Chaz343, 19 Jan 2014 | Read review
5 of 5
US$114* /night
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Prices are for 1 room, 2 adults
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