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Comfort Inn & Suites Franklin

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Comfort Inn & Suites Franklin
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Saint Joseph, Michigan
Reviewed 3 days ago NEWvia mobile

We visited the hotel with our grandchildren thus the title. The front desk receptionist was busy training a new employee so we were not welcomed and we had slow service. The decor was beautiful and the children loved the bubble walls in the foyer. The rooms were very nice except our daughters room smelled like smoke. The pool was nice...

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Helpful?
Thank Gardener2014
Indianapolis, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

This hotel is very comfortable and clean. One of the better hotel choices for the area. We have stayed here before and will stay here again. Friendly staff. Breakfast was good. Right off I-65. Our room had a whirlpool in the bathtub. Not a 2 person one.

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Thank SKW78
About Hotel's Favourite Review
tkcummings, Manager at Comfort Inn & Suites Franklin, responded to this review

We Thank You so much for your review and are glad to hear that you were comfortable in your room. I am glad you enjoyed the whirlpool tub. My staff and I work very hard to make sure each guest has the best service possible. we will look for you on your next trip !! Safe and Happy Travels !!...

Reviewed 15 February 2017 via mobile

It"s that good. I have not had a better sleep in months. Everything was perfect, and people were great. Definitely recommend. Breakfast was included, and great quality, great coffee. Easy on, easy off the expressway. Cracker Barrel 4 miles south.

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Thank rwmentzer
Reviewed 11 February 2017 via mobile

My boyfriend and I stayed over night here on our way home from Florida. The hotel was very nice and the room was very roomy and comfortable! The bed was one of the more comfortable beds I've had in a hotel. The staff was very friendly and accommodating and the complimentary breakfast was the best!

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Thank Sheila G
Mitchell, Canada
Reviewed 12 January 2017

Very clean, spacious room which looked like it had been recently refurbished. Welcoming, helpful and friendly staff, quiet and close to superb Mexican Restaurant. A little pricey for our liking. Would recommend.

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Thank barusky
Gainesville, Florida
Reviewed 4 January 2017

This motel was right off the interstate as we entered Kentucky from the south on I65. The price was right and it was clean an comfortable. The office personnel was very friendly and helpful. We will stay here again when traveling!

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Thank hendje
Fenton, Michigan, United States
Reviewed 18 December 2016

Very nice, clean hotel. Perfect for short overnight on road trip. Friendly, welcoming staff, clean, comfortable and quiet rooms. Very good breakfast included. Hotels right off interstates can be pretty iffy, this one is very nice!

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Thank Joe P
Reviewed 15 November 2016 via mobile

Traveling with my sister who has a service dog, stopped for the night at the Comfort Inn they refused us service because we have a service dog. It is illegal to refuse a registered service dog and her lawyer will be contacted when we get home. SHAME ON YOU COMFORT INN. I would give a rating negative 100 if I...

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Thank Heather M
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you for your review. I am sorry if this is what happened to you, I have a camera system with sound and can verify your information. I do not have any contact information for you, if you could please contact me at the hotel 270-586-3832 I would like to talk with you. We have always lodged our service dogs....

Casa Grande, Arizona
Reviewed 7 November 2016

We had work in the area, so were planning a 3 day stay. This hotel shares a large paved truck parking lot with the neighboring hotel, so it was our choice for good parking. Unfortunately our truck had to go in the shop for several days. Despite our forced stay, we happily found everyone at the hotel to be kind...

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Helpful?
Thank Larry W
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

Thank you much for your review !! we appreciate all our guest business and we are very happy to hear that you enjoyed your unfortunate stay with us. I am glad we could make it a pleasant one. I will tell Judy of your applause for her. We hope to see you again soon ! Safe and Happy Travels !!...

Lafayette, Indiana
Reviewed 13 October 2016 via mobile

Everything was exceptional; however room 220 had a strong musty odor to it that was not eliminated with the air conditioner. At this time they accept the CLC card & they have a dedicated lot for semi-truck parking. You may want to call ahead as they filled up quickly. Within walking distance is a Mexican restaurant, Subway & Wendy's at...

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Thank JMHO16
tkcummings, General Manager at Comfort Inn & Suites Franklin, responded to this review

thank you so much for our review ! I am sorry that there was a musty odor in your room, we have since took the ac unit out and thoroughly cleaned the coils as we do work on them in the fall to get ready for the winter. So glad you stayed with us and we hope to see you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites Franklin

Address: 105 Trotters Ln, Off Interstate 65, Franklin, KY 42134-6235
Region: United States > Kentucky > Franklin
Price Range: €95 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Franklin 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Franklin
#2 Business Hotel in Franklin
#3 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Franklin staff and other travellers.
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Raleigh, North Carolina
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room away from traffic/parking lot; very early risers can be heard leaving”
 of 5 bubbles hendje, 4 Jan 2017 | Read review
“Any, I think would be good, but away from the road is best.”
 of 5 bubbles 2bobj, 25 Sep 2016 | Read review
“Call Ahead or go online”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“Don't get the room next to the elevator.”
 of 5 bubbles sharonbP4645VV, 20 May 2016 | Read review
“S little hard to find at night.”
 of 5 bubbles terrydeweerd810, 28 Apr 2016 | Read review
5 of 5