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Holiday Inn Express Hotel & Suites Franklin

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Holiday Inn Express Hotel & Suites Franklin
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272 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Morehead City, North Carolina
Reviewed 10 May 2016 via mobile

The staff was amazing. I felt like family. Sharon and Kacie were great. You never wanted for anything and I travel alot. I wish I could get the same kind of hospitality everywhere I go. The room was very clean and comfortable. I felt very safe in this location....The breakfast was great. I was asked if I needed anything else...

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Helpful?
Thank Jay C
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Frazeysburg, Ohio
Reviewed 6 May 2016 via mobile

The hotel was great the staff was very kind. I recommend this hotel to anyone looking for a comfy stay.The breakfast was amazing the hotel felt like I was at home. The beds felt amazing felt liked I was sleeping on a cloud.Thank you for such an amazing stay Holiday Inn.

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Thank braydenjjjjk
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Franklin, Kentucky
Reviewed 30 April 2016

This is my fourth time staying here at this establishment and let me tell you the staff is very friendly and helpful......The breakfast they offer is GREAT, and the pool and hottub area is the best......also the courtyard is beautiful i will be back again and again each time in through franklin KY....i recommend this place to anyone in the...

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Helpful?
Thank mike42134
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Reviewed 30 April 2016 via mobile

The hotel was clean but the air conditioner was noisy and the fan would only run on high. Also, make sure to get a room on the third floor or you'll hear every footstep of those in the rooms above you. I also wasn't recognized as a gold elite member upon check-in. Definitely not one of Holiday Inn's better properties.

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Thank William M
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued guest, Thank you for writing. I am so sorry that your stay with us was not to your full satisfaction. While I am happy to note that you found our rooms clean but you found them noisy too. We provide all our guests the option of using our quiet noise solution and they are readily available at the...

Cincinnati, Ohio
Reviewed 29 April 2016 via mobile

I stayed here on a business trip. The front desk staff were very nice. The room was large and very clean. The bed was comfortable. The pool area was very large with a hot tub. The breakfast was very good with a large selection. I will definitely stay here again when I'm in the area.

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Thank Steve C
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Michigan
Reviewed 29 April 2016 via mobile

We stopped here overnight on the way home from Disney. The hotel was very friendly and accommodated our late check in. The also upgraded our room to a suite which was very nice of them. We enjoyed taking a jacuzzi bath after our long drive. The bedroom was large and had nice finishings and was clean. The bed was very...

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Helpful?
Thank BBManatee
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Milford, Michigan
Reviewed 28 April 2016

nice place, clean, fresh, friendly staff. Close to where I needed to be. Plenty of food options nearby. Rooms are clean, well appointed, bed and pillows comfortable. Good place to stay when you are passing through ir working in the area.

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Thank steve r
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

milwaukee
Reviewed 25 April 2016

I don't usually write a review for a hotel when I'm there under 12 hours, but in this case I couldn't pass up the chance to give this little hotel and it's extraordinary staff props. Starting with Santosh, the GM, who checked me in late on a Saturday night when there were literally no rooms within miles. He kindly offered...

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Thank buceriaslover
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear Valued guest, Good morning and thank you for writing. Wow I am blown away by your comments. Thank you so much for your words of appreciation I am humbled. Doing my job and it being so well received and appreciated by you I do this for all my guests and my team colludes with me on this endeavor every...

Reviewed 16 April 2016

This is our third visit to the hotel, a midway stop for us between home and winter escape. The hotel is updated and clean, the room was spacious,the wifi works well, and the staff is friendly. Breakfast was best in class - lots of options and the staff is actually working the room, making sure all is well. It's time...

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Helpful?
Thank Italyin2013
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. I will pass your compliments to them and when you are here in our town again please do come back and visit us. We will appreciate it very much. yours truly santosh xavier

Canandaigua, New York
Reviewed 10 April 2016

We were on a long trip and always are looking for COMFORT when it comes to our hotels and beds. We were treated to an unexpected upgrade, a delightful room that fit our request for "QUIET", and most of all....a very comfortable bed. When you get a little older and the arthritis starts moving in, you are always grateful for...

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Helpful?
Thank amethystgirl29
FRNKY, General Manager at Holiday Inn Express Hotel & Suites Franklin, responded to this review

Dear valued guest, Good morning and thank you for writing. I am very glad to hear that my team and our facility was to your satisfaction. If you are leaving early in the morning before we can put all the hot food for breakfast please call us 30 minutes before and we will be more than happy to prepare a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express & Suites Franklin, KY is conveniently located at I-65, Exit 2. Our hotel is only a days drive from Chicago or the Gulf of Mexico, making this Franklin hotel a great stopping point while traveling north or south. Franklin, KY has been honored as one of the 50 Best Small Southern Towns. While visiting us, enjoy the many antique shops the city has to offer. If shopping is not your cup of tea, the Kentucky Downs Race Course hosts the Kentucky Cup Turf Festival & offers year-round simulcasts. You can also experience a great round of golf at the Kenny Perry Golf Course. Our Holiday Inn Express & Suites offers spacious & luxurious guest rooms. Keep in touch with your office or home with free wired/wireless high-speed Internet access and stay productive working from your desk & ergonomic chair. Enjoy viewing your TV programs on our 32 HDTV then enjoy a restful night s sleep with the Simply Smart Bedding Package. Start your day with the guest No. 1-rated Stay Smart Showerhead . Get a Smart Start on your day with the hot Express Start breakfast bar, with the world's best-tasting cinnamon rolls! We hope you'll enjoy the other features of our Holiday Inn Express as well, such as our 24-hour fitness center, business center & a refreshing heated indoor pool.We look forward to welcoming you to the Holiday Inn Express & Suites Franklin where Kentucky meets Tennessee & where heritage meets hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Franklin

Address: 85 Neha Dr, Franklin, KY 42134-7846
Region: United States > Kentucky > Franklin
Price Range: €88 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Franklin 2.5*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#1 Business Hotel in Franklin
#1 Family Hotel in Franklin
#1 Romantic Hotel in Franklin
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check door hasp upon checking in.”
 of 5 bubbles norenek2017, 30 Jan 2017 | Read review
“Ask for a NON HIGHWAY side room if you don't want to listen to the interstate traffic all night”
 of 5 bubbles Indy_Fan_Man, 18 Dec 2016 | Read review
“3rd floor, backside is very quiet.”
 of 5 bubbles U3335XWbarbarar, 29 Oct 2016 | Read review
“we asked for a room on the top floor, previous night we had little footsteps running around until 10pm”
 of 5 bubbles IllinoisTravelnut, 22 Aug 2016 | Read review
“Ask for the King Suite”
 of 5 bubbles michaelsU5074ZX, 23 May 2016 | Read review
5 of 5