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Capital Plaza Hotel

PricelineUS$103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$112*
US$103*
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US$112*
US$112*
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Capital Plaza Hotel
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Chicago, Illinois
Reviewed 24 June 2016

Capital Plaza is a very clean, well run hotel that is just across from the Kentucky River. Rooms are very well kept, and the beds are very comfortable. Free parking for guests is offered, and a breakfast buffet was included with the room. Would definitely stay here again when doing the bourbon trail.

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Helpful?
Thank Ron P
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback! We are glad you enjoyed your stay and I will pass your comments on to the staff. We are conveniently located to the bourbon trail and many central Kentucky attractions. We do look forward to seeing you on your next visit to the Frankfort area!!!

Tullahoma, Tennessee
Reviewed 8 June 2016

My wife and I spent two nights at the Capital Plaza. There is plenty of parking in the hotel parking garage, the lobby is convenient to the garage, and our check-in was very smooth and professional. Our room was clean and the A/C worked very well. There was a festival on the adjacent plaza so there was noise at night...

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Helpful?
Thank tenntraveller70
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful comments on your recent stay. Capital Expo was the festival in town and it only happens once per year during the first week of June. I am glad to hear that you were satisfied with your room and our A/C. However, I am most pleased that your arrival made such a great impression on you....

Beaver Dam, Kentucky
Reviewed 31 May 2016 via mobile

This is a very nice hotel, no complaints. Checking in and out was smooth staff very nice. We came in on Sunday afternoon nothing is open in the downtown area. It was dead. The Restuarant and bar area not open. The room was spacious. They do need to do some renovations I'm sure it was an up scale place to...

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Helpful?
Thank Goldwing1_11
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the wonderful comments about our staff on your recent stay with us. Please know that we are working on renovations and have numerous plans for updates. Frankfort, being the state capital, is much more active on the weekdays, but it is slowly changing with the various tourist attractions and upcoming river front development. We do hope you...

Reviewed 26 May 2016

This is an older hotel but was very accommodating. You can tell that they are working on updating it. It is across from a lovely park and within walking distance to several restaurants. Rooms were clean and staff friendly.

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Helpful?
Thank Nancy L
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback from your recent stay. We are happy that you noticed our improvements! I will share your comments with the staff. We hope to see you again the next time you visit Frankfort!

Knoxville, Tennessee
Reviewed 23 May 2016

We loved our stay at this hotel! Everything about it was perfect...convenient location, free parking, amazing views, beautiful room....this hotel had it all! We were impressed by the professionalism of the staff, who were all too willing to accomodate any request we made. The gift shop on the main level was a fun place to visit and the clerk was...

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Helpful?
Thank 350brandyh
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback on your recent stay. I am so glad to here that you had a wonderful experience at our hotel. We strive to make sure every guest gets the best service while in Frankfort. We look forward to seeing you on a return visit.

Libby, United States
Reviewed 17 May 2016

This is an older hotel, that has been renovated to it's former glory. The room was spacious and the bed and pillows very comfortable. Free parking was conveniently located under the hotel itself. It is centrally located for shopping, dining or just seeing the sights.

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Helpful?
Thank Karen E
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for the feedback from your recent stay. We are so happy to hear that you had a wonderful experience at our hotel. We have been renovating and continue to improve our services. Thanks again for the wonderful acknowledgement. We hope to see you again when you visit Frankfort!!!

Reviewed 14 May 2016 via mobile

Loved the pool. Room was spacious. Could've been changed better. The bar had wonderful food but terrible service. Took forever to get the food. Had to go get the check. Other than that nice place to stay.

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Helpful?
Thank Derek b
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for your feedback on your recent stay. I am glad you enjoyed your meal, but I am sorry to hear the service was not as expected. We will review our procedures and make needed adjustments. Very pleased to hear that you were satisfied overall. Hope you stay with us again whenever you are in the Frankfort area.

Knoxville, Tennessee
Reviewed 9 May 2016

I was pretty ticked off at Priceline for giving me this "Express Deal". Their comparisons were "Like Holiday Inn Express....etc", so I clicked it. Seven miles from the interstate later, I wasn't thrilled with the location. There were no restaurants nearby, at least nothing of any "chain" and the parking was in a garage. I have a disability and a...

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Helpful?
Thank KJW59
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you so much for sharing your experience at our hotel! Your comments about the staff are greatly appreciated and I will make sure they know they made all the difference in your stay especially our staff member Shai. I hope that any time you visit the Frankfort area, Capital Plaza will be your hotel of choice!

Reviewed 8 May 2016 via mobile

I stayed here one night on business. The one and only reason you would be at this property is its location (near all things governmental in Frankfort). The room was clean and has been upgraded a bit but the couch looked as if it had been sat upon. . . a lot. Comfy king size mattress. Carpets clean but slightly...

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Helpful?
Thank Janthom8
Carol J, General Manager at Capital Plaza Hotel, responded to this review

I appreciate your feedback on your recent stay. However, I respectfully disagree that we are only a government business hotel and not a getaway destination. Downtown Frankfort is an excellent place to stay if you want to relax and get away from it all. For instance, our hotel is directly across from the Kentucky River, which features a nice park...

Buena Park, California
Reviewed 5 May 2016

We stayed in this hotel for 5 days while we toured local Kentucky sights (and tasted bourbon). This hotel has seen better days. The best I can say is that our room was clean. The furniture was old, worn, chipped. The bed linens were threadbare and stained. The bed scarf had burn holes. Towels were thin and scratchy. The hall...

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Helpful?
Thank tearosemeo
Carol J, General Manager at Capital Plaza Hotel, responded to this review

Thank you for your feedback on your recent stay. I am sorry for the issues you had during your visit and wished I would have heard from you while you were a guest. Your experience is not the norm and I certainly would have addressed your issues immediately. We work hard to make every guests stay enjoyable. I am sorry...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Capital Plaza Hotel

Address: 405 Wilkinson Blvd, Frankfort, KY 40601-1849 (Formerly Holiday Inn Frankfort - Capital Plaza)
Region: United States > Kentucky > Frankfort
Price Range: €97 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Plaza Hotel 3*
Number of rooms: 189
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Also Known As:
Holiday Inn Frankfort
Frankfort Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Capital Plaza Hotel staff and other travellers.
3 questions
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Shelbyville, Kentucky
over a year ago
Sedalia, Missouri
over a year ago

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Questions? Get answers from Capital Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had end of the hall rooms for our youthful crowd. Photos are limited because of privacy concerns for young folks.”
CoppedgeFarms, 23 May 2017 | Read review
“Don't bother paying extra for the refrigerator, it may not work and can't be fixed quickly.”
kathrync678, 28 Mar 2017 | Read review
“River view rooms are noisier. Your choice.”
CharlotteF341, 9 Sep 2016 | Read review
“Don't stay here.”
travelpr0123, 12 Aug 2016 | Read review
“Easy to access directly from Hwy 127”
yvonne070216, 6 Aug 2016 | Read review
5 of 5
Priceline
US$103* /night
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Orbitz.comUS$112
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*Disclaimer
Prices are for 1 room, 2 adults
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