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Holiday Inn Express & Suites Frankfort, an IHG hotel

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1000 Vandalay Dr, Frankfort, KY 40601-4414
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (28)
Dining (12)
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Frankfort, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 11 hotels in Frankfort
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites in Frankfort, Kentucky brings history, business and tourism together. The hotel is located just minutes from the historic Kentucky State Capitol, Governor s Mansion, and Kentucky State University. Guests can enjoy Historic Downtown Frankfort, World Famous Rebecca Ruth Bourbon Candy Factory as well as the Kentucky Bourbon Trail including Woodford Reserve, Buffalo Trace, Makers Mark, Wild Turkey, Jim Beam, and Four Roses Distilleries. The Holiday Inn Express & Suites is within walking distance of several places to dine. Horse lovers will enjoy the short distances to both the Kentucky Horse Park which hosts the 2010 Equestrian games as well as Keenland race track and Lakeside Arena. Frankfort, Kentucky is also the final resting place for American Hero Daniel Boone. Frankfort, Kentucky is situated between Louisville International Airport and Bluegrass Airport in Lexington right off I-64 exit 53 B, The Holiday Inn Express Hotel & Suites is Frankfort, Kentucky's best option for lodging. The Holiday Inn Express Hotel & Suites has 67 rooms, including 3 Jacuzzi suites, indoor-heated swimming pool, Free Hot Breakfast, 24-hour guest laundry, fitness center, business center, HSIA, and a lavish 1350 sq. ft. meeting room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Baggage storage
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family

Location

Full view
39Car recommended
Grade: 39 out of 100
27Restaurantswithin 1 km
0Attractionswithin 1 km
148Reviews2Q+A18Room tips
Traveller rating
  • 36
  • 58
  • 30
  • 12
  • 12
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Popular mentions
Anthony L wrote a review Jun 2021
Murfreesboro, Tennessee1 contribution
Stayed at the Holiday Inn express while traveling. Our family needed rest. We booked the room for 6 individuals. There are two queen beds and a pull out sleeper sofa. Since we didn’t want to cram 3 people in each bed, we called to the front desk for linens and pillows. The front desk stated “I can get you blankets but there’s no pillows left” I said “you have no pillows in the whole hotel so my kids can put their heads on something to sleep?!” Front desk replied “correct” then hung up. I called customer care and left a message at cooperate. Then when checking out, I left a note that we didn’t want to be charged for the room or at least be given a credit as two people didn’t even sleep. Rachel the manager called about 6 hours after check in. She explained to us that “my front desk must have been misinformed, there’s pillows here” so then I asked for compensation for the room for the inconvenience. She stated “you booked at the lowest possible rate so I will not compensate you”. I told her that it’s not my fault for what I paid for the room but that it’s her fault as a manager that I had an awful experience and that she should provide hospitality and not hostility because that is what she does for a living. She then stated that “there should be enough pillows on the queen bed to share”. I asked her who she reports to as I wanted to file a complaint and she replied “NO ONE”. So I asked if she owned the hotel or if someone else does so I can file a complaint and she HUNG UP ON ME. The building was also unclean. •mold growing in bathroom •stains on sheets •dust accumulation •air conditioning is obnoxiously loud and doesn’t cool room •whole place REEKED of wet carpet/mold/moisture
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Date of stay: June 2021Trip type: Travelled with family
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Steve M wrote a review May 2021
Pulaski, Tennessee336 contributions73 helpful votes
The hotel is located in a safe area, there's a Longhorns and a Panera Bread within walking distance. The drive into downtown was very easy. We had a handicap room which was large and the bed was comfortable. I do have only 2 complaints. The bathroom room was large but you have no counter space and the towels and wash cloths were in the other room and you have no place to hang the up in the bathroom. That's my only complaints.
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Date of stay: May 2021Trip type: Travelled as a couple
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Johnny.JD wrote a review Aug 2020
3 contributions
I have stayed at many a hotel but i must say this one is something else. I am actually typing this review from inside the hotel at this very moment. Im gonna start off with this terrible bed. Now i have always heard that Holiday Inns bed where fantastic but i have been here for a couple days now and i am about to start sleeping on the floor. It has given me terrible back pain and i cannot get any sleep so all plans i had today are for sure not gonna go as planned. Its not like i would be able to sleep anyways though seeing as the whole entire hotels smells like marijuana. I have already called front desk and made a complaint but they just say its kids and act like there is nothing they can do. I am not against weed but almost everyone can admit the stuff smells so bad .The smell is so terrible I pretty much have to drown the room in febreeze which as you know does not lost long. The breakfast is terrible... granted during these times i dont expected it too be too good. I have no choice but to stay here because this is a business trip and this is the room my company has booked. But i will guarantee that me or anyone else from my company will not stay here again. Very disappointed. Oh and dont even try to sleep when its time for room service to make there rounds. They are all SO LOUD! Banging the carts into walls and slamming doors. I think i would have been better off if i slept in my car.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Honestly i would just sleep in your car or go somewhere else.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Frankfort, an IHG hotel
Responded 3 Sep 2020
Hi Aubin_JD, Thank you for trusting us for your travel needs. We appreciate you bringing your concerns to our attention. I am disappointed to read that we fell short of your expectations during your visit. I would like to look into this further and have sent you a private message to get more information. Your review is important to us and will help our hotel to host a better stay next time you visit the area. I hope for your usual prompt response! Best Regards, Virgil N. Case Manager IHGService
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Goodtimehadbyall50 wrote a review Mar 2020
Kelowna, Canada211 contributions90 helpful votes
Very clean hotel and check in was efficient. Room was up to date and bed was comfortable. Exercise room was small but had the basic pieces of equipment. Could not use pool by yourself, so don't know how the pool was - looked okay. No hottub. Easy off and on the highway and close to stores.
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
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Matt S wrote a review Dec 2019
Brighton, Michigan1951 contributions573 helpful votes
This is a typical Holiday Inn Express, so you know what to expect....comfortable, clean rooms, hot breakfast, and easy to check in/out. My one-night business stay here was completely fine. The front desk staff was extremely friendly, leading to a pleasant stay.
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Date of stay: March 2019
Rooms
Location
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Trip type: Travelled on business
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PRICE RANGE
US$104 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites frankfort, holiday inn express frankfort, frankfort holiday inn
LOCATION
United StatesKentuckyFrankfort
NUMBER OF ROOMS
67
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Frequently Asked Questions about Holiday Inn Express & Suites Frankfort, an IHG hotel
What are some of the property amenities at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Frankfort, an IHG hotel?
Conveniently located restaurants include Ginza Japanese and Sushi, LongHorn Steakhouse, and Mai Saigon Vietnamese Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Frankfort, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Frankfort, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Frankfort, an IHG hotel?
Many travellers enjoy visiting Governor's Mansion (3.2 km), Old Governor's Mansion (4.3 km), and The Old Crow (4.5 km).
Is Holiday Inn Express & Suites Frankfort, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.