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Extended Stay America - Cincinnati - Florence - Turfway Rd.

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Traveller (19)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent33%
  • Very good20%
  • Average24%
  • Poor10%
  • Terrible13%
Travellers talk about
“grab and go”(2 reviews)
“room was clean”(3 reviews)
“stove”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (29)
There are newer reviews for Extended Stay America - Cincinnati - Florence - Turfway Rd.
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11 - 15 of 29 reviews
Reviewed 24 August 2017

The best part about the hotel is its location. Right off the interstate, close to Cincinnati, and close to restaurants and shopping.; Very convenient. The minuses are that the staff is unfriendly. The desk is right at the front door but no one at the...More

1  Thank hbdawg
Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 26 August 2017

Thank you for your visit. Although you liked our convenient location, we are sorry for the service issues you experienced and regret the inconvenience it caused. I will be sure to share your feedback with the entire team, and we will use it as a...More

Reviewed 23 August 2017

Great place to stay and do a bit of cooking. A stove, huge fridge, microwave, plates, cutlery a great shower and clean room. with great customer service, nothing much to complain about. Breakfast could be a bit more variety.More

Thank Sean M
Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 26 August 2017

Sean, thank you for sharing your positive feedback about Extended Stay America. We are delighted to read you enjoyed your time with us and that your our outstanding service and the in-room amenities made it even more memorable. We appreciate your suggestion and hope to...More

Reviewed 11 August 2017

Price was high for the area, poor continental breakfast, lack of a designated area for the breakfast, first room assigned was not cleaned. Hotels advertising pet friendly capability should build a separate area for the animals.More

Review collected in partnership with Extended Stay
Thank Ricardo O
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 13 October 2017

Ricardo, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to read you loved the convenience of our location and were impressed with the all that we have to offer. Thanks once more for allowing us to be of service,...More

Reviewed 3 August 2017 via mobile

I'm displeased with the staff, the air conditioner water and mold making me sick. As a person victimized by HIV, I could have died. If you want the video, call me. I told Amanda on Wednesday, it wasn't fixed until Mon.

1  Thank Lafon W
Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 4 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 29 July 2017 via mobile

The hotel was busy because of a wedding, the staff still managed to be friendly and got us checked in quickly the rooms were large and clean. It is close to downtown area, we walked from the hotel into downtown The elevators were very slow...More

Thank ajdove
Response from 00esa, General Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 30 July 2017

Thank you for including Extended Stay America - Cincinnati - Florence - Turfway Rd. in your travel plans. It’s nice to know our location was ideal for your needs and that you were impressed with your well-appointed room and our helpful associates. However, we regret...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
US$88 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$88 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (9)
Dining (1)
Questions & Answers
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18 December 2017|
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Response from msbossy502 | Reviewed this property |
Yes they do
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Room Tips
"Take your food and have a good cook up"
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"Ask for a room on the hospital side instead of the highway side."
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