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Extended Stay America - Cincinnati - Florence - Turfway Rd.

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Traveller (19)
Room & Suite (4)
Overview
  • Excellent31%
  • Very good21%
  • Average21%
  • Poor12%
  • Terrible15%
Travellers talk about
“grab and go”(2 reviews)
“room was clean”(3 reviews)
“stove”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Wheelchair Access
2 Star accommodation
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Additional information
Offers from Extended Stay America - Cincinnati - Florence - Turfway Rd.
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Offers from Extended Stay America - Cincinnati - Florence - Turfway Rd.
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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All reviewsgrab and goroom was cleanstovepetsmuffinsinterstate
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1 - 5 of 32 reviews
Reviewed 1 week ago

first time staying at an ESA . Was surprisingly impressed with the rooms and the price. Rooms were very clean and smelled great.Will stay at an ESA again on next trip. Check in was easy and quiet rooms.More

Thank K2215YQgeorges
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 1 week ago

Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you loved our clean, comfortable accommodations and that you were impressed with the value we offer. We appreciate your business and look forward to seeing you both back soon. Sincerely,...More

Reviewed 2 weeks ago via mobile

The pictures does not align with the guest service or the actual room conditions. My team reserved five rooms and everyone reported consistent feedback. I even had one manager state he slept with the light on out of fear of bugs. Very disappointed guest!More

Thank Tonya R
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 2 weeks ago

Tonya, thank you for reviewing our hotel. Please accept our apologies for the difficulties your team had during their stay. Be assured your concerns have been shared with the responsible teams, and we’re taking necessary steps immediately to ensure future guests do not encounter the...More

Reviewed 30 May 2018

We booked here for location between ark encounter and creation museum. It was close to fast food places to eat and easy off the highway location wise. It was dirty and felt unsafe. There were tons of people at check in and the girl at...More

Thank GrnMtnGirl79
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 30 May 2018

Thanks for being our guest. We apologize that you experienced so many difficulties while being here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments are...More

Reviewed 12 May 2018 via mobile

Rooms were not as advertised, bed was uncomfortable. I did not stay the 2nd night and they would not refund my money. The halls smelled awful, we were not greeted promptly when we arrived. The hot water took forever to go on. Bathroom was small,...More

Thank Angela S
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 16 May 2018

Angela, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to dissatisfy our guests in any way, and we definitely failed in this attempt. We can assure you that what you encountered is...More

Reviewed 20 March 2018

We had pets with us, so LaQuinta is a standby for us. King room was $129 which is about $30 more than I am used to paying for this chain, but the location was good, the place was pretty new and clean, the room was...More

Thank Gatorgolfer
Response from 00esa, Manager at Extended Stay America - Cincinnati - Florence - Turfway Rd.Responded 21 March 2018

Thanks for making Extended Stay America a part of your travel plans. We are thrilled to know your stay with us was comfortable and that you were impressed with your well-equipped room. It was so good to have you here, and we look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$71 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (4)
Questions & Answers
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18 December 2017|
Answer
Response from msbossy502 | Reviewed this property |
Yes they do
0
Votes
Room Tips
"Take your food and have a good cook up"
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"Ask for a room on the hospital side instead of the highway side."
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