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Holiday Inn Florence

133 reviews
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Traveller (10)
Room & Suite (21)
Dining (4)
Overview
  • Excellent27%
  • Very good31%
  • Average24%
  • Poor12%
  • Terrible6%
Travellers talk about
“direct tv”(4 reviews)
“nice hotel”(11 reviews)
“waffle house”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Florence
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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Traveller rating
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39
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9
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Time of year
LanguageEnglish
36
39
31
16
9
Show reviews that mention
All reviewsdirect tvnice hotelwaffle housedesk clerkchecking innight's resthotel roomsthe room was niceconvenient locationstaff was friendlyother hotelsnight stayfridge and microwavebooked this hoteloff the highwayup to datenice stay
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11 - 15 of 131 reviews
Reviewed 28 June 2017

Not all, but most of the staff was unfriendly and acted as if you were a bother if you inquired about anything, no continental breakfast, the lobby coffee table was unattended with wrappers, trash, spilled coffee, etc. The pool was confined with little room to...More

Thank matkins2017
Response from Don C, General Manager at Holiday Inn FlorenceResponded 30 June 2017

We do not provide a continental breakfast as we are a full service hotel. As far as being unfriendly, i will find out what is happening on that. We rarely have complaints on our employees. We cannot do anything about the size of our pool....More

Reviewed 21 May 2017

Stopped at this Holiday Inn after a last minute concert in Cincinnati. It is in a convenient location in Florence just off the freeway exit. Property is clean and is near multiple restaurants - many of which are open late. 7 year old property, which...More

Thank Kina J
Reviewed 7 May 2017 via mobile

The hotel and staff were absolutely great! The entrance is right off the exit, so it was easy to find. The lobby is very spacious with a restaurant and sitting area complete with coffee station. What I loved most about the hotel was the art...More

Thank smilesalot15
Reviewed 24 April 2017

Florence is a favorite place of ours to stop when heading South from Michigan. Tried this Holiday Inn and found it to be top quality. Very impressive, modern lobby area. Friendly staff, easy check in, even late at night. Room was excellent, had all the...More

Thank GPTraveller
Response from Don C, General Manager at Holiday Inn FlorenceResponded 2 May 2017

Thank you so much for those words. We strive to keep our rooms looking great for your relaxation and we do not cut any corners when it comes to our food. Quality and service is what we give to make sure our guest stay has...More

Reviewed 23 April 2017

This is a very nice looking hotel from the exterior it looks great, our room was nice unlike other reviewers we did not have any of those problems. Our issue is the sound, the walls are paper thin and luckily our floor was quite. The...More

Thank MattB2
Response from Don C, General Manager at Holiday Inn FlorenceResponded 2 May 2017

Thank you so much for your review! We are glad that you chose our location to stay and hope we will see you again soon! Thank you, Don Castle, GM

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$114 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$114 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (21)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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marilynkellerman
18 October 2016|
AnswerShow all 2 answers
Response from B4OU | Reviewed this property |
Not sure if or when the hotel has been "redone" but we were pleased with every aspect of our stay. The room and the bathroom were large. Maintenance was tip-top.
0
Votes
Room Tips
"We stayed on the third floor. Quiet, with an occassional door slamming."
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"My tip is choose another hotel!"
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"There are no first floor rooms. Guests preferring the 1st floor should be aware of that."
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"Stay at the end of the hall"
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