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1 room 2 adults 0 children
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595 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Ithaca, Michigan
Reviewed 2 days ago NEW

This is a great place! The staff are genuinely helpful, cheerful and ready to do what it takes to make things work out for their guests. Kelsey was at the desk when we arrived and she went out of her way to make our stay great! Our rooms were clean with very comfortable beds. Breakfast is good with the usual...

Thank Mukoy
Reviewed 13 February 2017

Hotel was under renovations during our stay. I only heard the work being completed once, and that was after 9am on a Friday, at a very reasonable time. Room was clean and recently renovated. Breakfast was minimal but sufficient. A leak from the ceiling happened in the lobby during one of our mornings, but was being attended to immediately. Our...

1Thank J R
About Hotel's Favourite Review
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Dear Guest, Thank you so much for your positive feedback and on behalf of the entire staff allow me to apologize for the breakfast interruption. I am glad to hear that our maintenance team took care of the leak promptly. Hopefully, you will decide to stay with us again on your next trip to Florence, as our renovation will be...

Petal, United States
Reviewed 5 days ago NEW

While the personnel at this location are truly wonderful we were booked in here by DAT Travel with no notice of construction going on and lack of breakfast space. The room we had was one that had not been renovated but was still a nice room. HVAC didn't work properly though. It was fine with us because we don't use...

1Thank debramR5563TP
BESTWESTERNFLORENCE, General Manager at BEST WESTERN Inn Florence, responded to this review

Dear Guest, Thank you for the kind words you had to share about our team. Allow me to apologize for the lack of information in regards of the ongoing renovations. It is not complete and hopefully you will give us another chance and stay with us on your next trip to Florence.

Farmington Hills, Michigan
Reviewed 1 week ago via mobile

They have Comfy beds, icludes a frig and a microwave. warm cookies upon your arival. High speed Internet. Breakfast included, hours 6-10, like the long hours. Large bathroom. Quiet area. I would stay here again.

Reviewed 1 week ago via mobile

When we arrived late we were cheerfully greater by Kelsey, who took very good care of us, going out of her way to help us. Then Tuesday evening we asked Myrion if we could play cards in the breakfast area. He not only said sure, but he cleaned off the table, helped us rearrange them for a table of 6...

Thank Diane4Pat
Reviewed 1 week ago

I have been to this hotel many times over the past 12 months and I some things that needed to be addressed from the cold breakfast to no food ready to the coffee/tea area not re-supplied. The room was very clean. The bed was adequate. I had some rocks come up through the drain in the morning time right before...

Review collected in partnership with Best Western
Thank James W
Reviewed 1 week ago

Make sure you call and confirm the day you arrive. I called the Best Western in Florence the day before our arrival And booked adjoining rooms as I was traveling with my 96 year old mom. Because I had accumulated enough points to have a free night for one room I had to call the One 800 number and I...

Thank Linda H
Reviewed 2 weeks ago

It was a long day got checked into the hotel. Front desk staff was very helpful checking in in the evening and checking out in the morning went very smooth no issues. Great showers plenty of hot water hotel is very quietly evening will definitely stay there again when in the area. Thanks for a comfortable stay

Thank Margaret I
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

My husband and I stayed here recently for 3 nights as we visited the Ark and Creation Museum. The hostess's at the front desk were very helpful and kind especially gal on the afternoon shift. Room was clean and comfortable. Would definitely stay here again.

Thank A TripAdvisor Member
Rockford, Michigan
Reviewed 2 weeks ago

Stayed here on business and the guy who got the rooms used priceline. My opinion is that anytime you use priceline you always get the worst rooms available. My room was acceptable, especially for the price. Room was mostly clean, and functional. Nothing wrong just really basic. Lock on door did not work but it really did not bother me....

Thank BigDaddy3859

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Located only 10 minutes south of Downtown Cincinnati on Interstates 75/71, this mid-scale hotel offers all the conveniences you would expect from a higher priced, downtown hotel for any traveler. ... more   less 

Additional Information about BEST WESTERN Inn Florence

Address: 7821 Commerce Dr, Florence, KY 41042-1569
Region: United States > Kentucky > Florence
Price Range: €94 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inn Florence 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Priceline so you can book your BEST WESTERN Inn Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inn Florence Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#1 Green Hotel in Florence
#3 Romantic Hotel in Florence
#3 Business Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn Florence staff and other travellers.
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6 months ago
Wylie, Texas
9 months ago
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11 months ago

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Questions? Get answers from BEST WESTERN Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only reason I have rated this hotel only average is due to the construction going on and lack of breakfast area.”
 of 5 bubbles debramR5563TP, 20 Mar 2017 | Read review
“Through March & April 2017, stay on the first two floors.”
 of 5 bubbles KeithY927, 20 Feb 2017 | Read review
“we were placed in handicap accessible without being asked or informed.”
 of 5 bubbles hillaryatc, 3 Jan 2017 | Read review
“We asked for a quite room and was given a room on the 3rd floor.”
 of 5 bubbles J9038TVmichaelr, 30 Nov 2016 | Read review
“One of the accessible rooms has a great roll in shower.”
 of 5 bubbles 32phyllism, 3 Sep 2016 | Read review
5 of 5