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I normally stay at hotels that are a bit more expensive, so I was wary of this one, but I was pleasantly surprised. The rooms were very inexpensive, and yet quite clean and comfortable. Check-in was easy and the woman at the desk was very...More
Unfriendly unwelcoming front desk, took a while for someone to even come. Musty room, odor, chipped old furniture, burnt marks on bedspread. If we weren't exhausted from long trip, would have left. Only positive- good AC.More
Thank Jennifer S
Response from Bob P, Manager at Americas Best Value Inn - Florence / CincinnatiResponded 4 weeks ago
We are sorry for your unpleasant experience at our Motel. If you would have notified our staff, we would have immediately offered to change your room or refunded your money.
We have taken your comments and concerns seriously. We value our guests and want their...More
Ciggarette burns on bed, carpet, and couch. Room smelled very bad. Will not be back again. Would not recommend to others. Only thing good was the shower. It was nice and hot. I work for US Xpress and will recommend no one go hereMore
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Bob P, Manager at Americas Best Value Inn - Florence / CincinnatiResponded 4 July 2017
We are sorry for your unsatisfactory stay at our Motel. We value our guests' comments and concerns. If you were unhappy with the room, we wished you would have notified our staff immediately. We would have offered to change your room or refunded your money....More
Wish I could give a higher rating because the room was clean and the bed was comfortable...2 basic criteria.
However, other than a mini-fridge & TV in the room, there were no other amenities....no microwave (in spite of the photos on their website), no hairdryer,...More
Response from Bob P, Manager at Americas Best Value Inn - Florence / CincinnatiResponded 22 November 2016
Thank you for taking the time to respond on Trip Advisor. We value our guests' comments and concerns. We are sorry that you were unhappy with your stay at our Motel. If you would have notified our staff of the problems you encountered, we would...More
I visited the Kentucky/Cincinnati area to visit the creation museum and ark encounter for my birthday (Oct. 17 & 18th, 2016) Birthday was 19th but I wanted to be back home in Cleveland, Ohio. I had a great stay. Very close to shopping mall and...More
Thank Wanda G
Response from Bob P, Manager at Americas Best Value Inn - Florence / CincinnatiResponded 17 November 2016
Thank You for taking the time to respond on Trip Advisor. We really do appreciate the positive feedback. We value our guests' comments and concerns. We want our guests to feel comfortable and to have a pleasant stay at our Motel. Again, thank you and...More
US$64 - US$77 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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