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Residence Inn Cincinnati Airport

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Residence Inn Cincinnati Airport
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162 Reviews from our TripAdvisor Community

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Three Oaks, Michigan
Reviewed 9 January 2017

I stayed at the Residence Inn by Marriott Cincinnati Airport over Labor Day weekend, September 9-11, 2016. The hotel is close to the expressway and easy to get to. The room was immaculate. It couldn’t have been cleaner or tidier. The door keys didn’t work. I had them replaced. The new keys worked twice and then quit working. I got...

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Helpful?
Thank David_Mart1n
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to complete the Trip Advisor Review in regards to your recent stay at the Residence Inn Cincinnati Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered during...

Coral, Michigan
Reviewed 30 December 2016 via mobile

Stayed here for a few nights with my family. The rooms are clean and as expected for a residence inn. Some buildings are not attached to the main lobby and you need to walk outside. The hotel is louder than normal. You can hear airplane noise if they're landing east/west. Walls are kind of thin as well. Staff was fine...

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Helpful?
Thank sweetbuckhunter
RI_Cincinnati_CVG, General Manager at Residence Inn Cincinnati Airport, responded to this review

Dear sweetbuckhunter, Thank you for taking the time in providing us with your feedback and bringing the issues you encountered during your stay. We have a simple mission and that is to provide our guests with outstanding service and excellent accommodations. I am sorry we failed to do so! We invest a lot of time in effort to train our...

Louisville, Kentucky
Reviewed 21 November 2016

Loved this place. Less than 2 minutes from I-275 and directly across from the airport entrance. Super friendly staff. Room was a 2 BR with 2 full baths, kitchenette, fireplace and 3 TVs. Lots of space for everyone. Very VERY clean. Breakfast (COMPLETE with eggs, sausage, fresh fruit, an assortment of yogurts, breaks, juices, self-made waffles and sausage gravy!!!!). They...

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Helpful?
Thank kodiak72
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Pass Christian, Mississippi
Reviewed 13 November 2016

We hold a Veterans reunion here every Veterans Day. Rooms are large and very well appointed. They provide us with a meeting room and serve us meals for the four days we are there. The staff are wonderful.

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Helpful?
Thank DustyWilliams
midwest
Reviewed 23 October 2016

My first time here, room was very clean and spacious. Front desk staff was friendly and helpful on helping me with directions around town. The happy hour is good. The breakfast was hot and well maintained.

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Helpful?
Thank evilearl
Atlanta
Reviewed 12 September 2016

Stayed here one night before a biz meeting the next morning. It was very close to both airport and pretty close to my meeting spot so picked it. A sprawling campus with a lot of folks milling around, really seemed more like an apartment complex. I don't stay at Residence Inns much but I assume this is the norm as...

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Helpful?
Thank kenuga
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Matthew Levalley matthew.levalley@marriott.com

Erie, Pennsylvania
Reviewed 7 September 2016

Stayed here last week while in town for business and I was not disappointed. The rooms are spacious, clean and comfortable. The staff was very friendly and accommodating when asked questions about getting around the area. We did not have breakfast at the hotel but it looked like it had all the items one would need for a good start...

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Helpful?
Thank dcu82
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Lexington, Kentucky
Reviewed 6 September 2016

Marriott would be wise to clone a couple of Matt L.'s to have at several hotels. He was so accommodating, welcoming and friendly. He was cheerful and made us feel comfortable. We were grated early check in which was awesome so we could unload before going to Cincinnati. Our room was clean and at proper temperature - we slept well,...

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Helpful?
Thank Andria J
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Indianapolis, Indiana
Reviewed 5 September 2016

Booked 2 studio rooms for myself, my husband, mother, and sister for Labor day weekend. Location was perfect for the Ark Encounter and the Creation Museum. I tried Marriott's mobile check in and that was easy and convenient. Cheryl, Daniel, Diane and all of the employees that we encountered were friendly and helpful. Many smiles and warm greetings even in...

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Helpful?
Thank Erlinda M
Matthew L, Manager at Residence Inn Cincinnati Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Cincinnati Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Bellefontaine, Ohio
Reviewed 30 August 2016 via mobile

Definitely NOT a four star hotel. I would say 2.5. My room was not renovated. At the front desk they told me I was being upgraded to a two room suite. I am traveling alone. That is a creepy upgrade. The cabinets are old, the drawer on the stove is wapperjawed and the closet door were off track. The bed...

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Helpful?
Thank casnco
RI_Cincinnati_CVG, Front Office Manager at Residence Inn Cincinnati Airport, responded to this review

Casnco, Thank you for staying with us during your recent stay to the Cincinnati Area, at Residence Inn we take pride in delivering stand-out service to our guests and being a leading extended stay hotel in our area. We place a high priority on your satisfaction, and I was very disheartened to hear your stay was less-than-satisfactory, I have shared...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
*NEWLY REMODELED!* The Residence Inn by Marriott - Cincinnati Airport is located just 2 miles from the Greater Cincinnati/Northern Kentucky Airport and a quick 10 minute ride from downtown Cincinnati. Our newly remodeled facilities offer all of the amenities of home, and are perfect for business travel, leisure travel, or extended stay. The apartment-style guest rooms all boast a living space, sleeping space, as well as fully equipped kitchen. Complimentary amenities include a daily hot breakfast buffet, evening weekday social hours, Wi-Fi, Sport Court(R), and 24/7 fitness center. Perfect for families, our central location provides easy access to attractions including the Creation Museum, Newport Aquarium, Cincinnati Bengals, and Cincinnati Reds put you right in the action! ... more   less 

Additional Information about Residence Inn Cincinnati Airport

Address: 2811 Circleport Drive, Erlanger, KY 41018
Region: United States > Kentucky > Erlanger
Price Range: €111 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Airport Hotel Erlanger
Residence Inn Erlanger
Erlanger Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cincinnati Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer ground floor, and they always have provided one.”
 of 5 bubbles DustyWilliams, 13 Nov 2016 | Read review
“Rooms overlooking the common areas are nice, but there is another building if you want to be a little further from other guest activities.”
 of 5 bubbles 697erlindam, 5 Sep 2016 | Read review
“We were toward the end of the wing on a first floor, and it was nice and quiet.”
 of 5 bubbles theflyinghillbilly, 29 Aug 2016 | Read review
“Be sure to get a room where there will be a lot of natural light because there isn't much in the actual room”
 of 5 bubbles johnbK3005IS, 13 Jul 2016 | Read review
“Choose one away from the pool and courtyard to avoid late night noise”
 of 5 bubbles carolsZ3073WR, 22 Jun 2016 | Read review
5 of 5