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Courtyard Bowling Green Convention Center

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280 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Bowling Green Convention Center
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Showing 280: English reviews
1 review
Reviewed 13 August 2016 via mobile

The service is magnificent. Derrick made sure we satisfied with our rooms. He also made sure we had everything we needed. Derrick as well inmformed us about the breakfast as well as information on the workout room and pool, smoking areas. I am more than pleased thanks Derrick

Helpful?
Thank kayfaith16
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the great review! We are elated to hear that you were satisfied with your room and you received everything you needed during your stay. We are also very pleased that Derrick offered information regarding our many amenities. We hope that you will come back and see us at the Courtyard! More 

1 review
Reviewed 13 August 2016 via mobile

I must say he gave use excellent service, he made sure we had everything we needed and made my family feel completely welcomed. I would consider visiting this place more often. Not always you get this good of service Thanks derrick.

Helpful?
Thank earring1
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the terrific review! We are very pleased that you and your family felt right at home in our domain. We are also glad to hear that Derrick was able to provide you with such excellent service. We hope that you make your way to the Courtyard again in the future! More 

New York
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 August 2016

We had a nice room with separate living area with pullout sofa. The pullout sofa wasn't that comfortable, but suited our needs. The hotel doesn't include complimentary breakfast, which many hotels do today so plan accordingly. Hotel staff were nice and efficient.

Helpful?
Thank Charles B
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for sharing your thoughts on your stay with us! We are happy to hear that you enjoyed utilizing our King Suite with the living room and sofa bed. We are sorry to hear that it wasn't as comfortable as you would like; please do not hesitate to ask the front desk for additional bedding next time! Our hotel... More 

Ballwin, Missouri
1 review
Reviewed 11 August 2016

Great Place! Super Friendly Staff! Hotel was clean and rooms were nice. Great Location! never been to hotel like there where all the employees were so nice and helpful. Would stay here again for sure!!

Review collected in partnership with this hotel

Helpful?
Thank timwJ9382HS
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for taking the time to tell us about your stay! We are always pleased to hear that our staff continues to satisfy our guests in such a courteous manner. We are also glad that you enjoyed our property layout and location. We hope that your travels bring you back to Bowling Green so that we may serve you... More 

Barbourville, Kentucky
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2016

Three night stay was comfortable. An infant was next door, and he did not enjoy his stay, from what I heard. There were no refrigerators in the room, which was odd for this chain. The bed was a memory foam, but not the kind that defused heat away from your body - I woke up a few times to move... More 

Helpful?
Thank Brian S
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for choosing our Courtyard! We apologize for your disappointment with the bedding. We feature the Tempur-Pedic mattresses, and while most of our guests really like them, unfortunately, some do not. Unfortunately refrigerates are not located in all of our rooms,however based on availability we do have them available upon request. Thank you for the wonderful review we hope... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2016

Derrick was awesome! His customer service was A1, when we came in he was very welcoming and made sure that we had everything that we needed! This guy has so much integrity I can tell you he must really love his job. Most individuals at the type of hour we checked in would be short with words or have that... More 

Helpful?
1 Thank Chanta D
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the marvelous review! All of our staff members are held accountable to treat each guest with the utmost care and respect night in and night out. Derrick is a veteran in the customer service industry so we are elated to hear that he continues to "wow" our guests with his thoroughly honed skills. We appreciate the complements... More 

A TripAdvisor Member
Reviewed 6 August 2016 via mobile

This place is very upscale. Very clean. Nice rooms with all the amenities. Nice pool. Desk clerks Lou and Kenny were very hospitable. Great price for such a nice hotel. They also have a bistro that serves Starbucks Coffee!

Helpful?
Thank A TripAdvisor Member
CYGeneralManager1010, Guest Relations Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the positive feedback! We take great pride in adhering to Marriott standards and always providing our guests with state-of-the-art customer service, so it is always a joy to hear that we are succeeding in that capacity. We are also very happy to hear that you enjoyed taking full advantage of our many amenities. Lu (front desk) and... More 

Jensen Beach, United States
2 reviews
Reviewed 5 August 2016

I have never enjoyed checking in to hotels. At least not until I met Lu. We had been traveling for 14 hours and I just wanted a shower and to stretch out. Lu made us feel welcome and at home. Lu asked our preferences as far as location. I didn't feel like I was a dollar sign I felt like... More 

Helpful?
Thank Alice J
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for delightful review! We are pleased to know you found our location to stand out from all the rest. We like for our guest to feel like they are part of our Marriott family. Our staff takes a lot of pride in providing our guest with the highest quality in customer service. Lu is a great asset to... More 

Carbondale, Illinois
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 August 2016

Stayed one night and couldn't have been happier. Clean rooms, very friendly staff, and comfortable beds. No breakfast, but a very nice café in the lobby, probably a little too pricey for a family with small children, but very nice. I would stay here again.

Helpful?
Thank fahrtenhaler
CYGeneralManager1010, Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the wonderful review! We believe that the highest compliment comes from returning guests that always feel welcome and know what they can expect the best customer service from our staff. Thank you for choosing our Courtyard for your stays, and we will continue to provide the service you deserve . More 

Clarkston, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2016

I have stayed at the Courtyard in Bowling Green, KY on several occasions and the staff has been always very helpful and courteous especially Lou and Derrick when I needed anything it was always taken care of in a expedient manner and done correctly. Thanks

Helpful?
1 Thank iangale2016
CYGeneralManager1010, Assistant General Mnager at Courtyard Bowling Green Convention Center, responded to this review

We appreciate you taking the time to give us a review! We are pleased to know the staff is providing you with excellent customer service.Lu and Derrick take great pride in providing our guest with top notch service. We always look forward to having you stay with us.We appreciate your loyalty to the Courtyard Bowling Green Convention Center. We hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard by Marriott Bowling Green Convention Center is ideal for the corporate traveler who wants to get away from the busy interstate noise and the leisure traveler who wants to be close to all the area has to offer! We are located in the heart of Bowling Green, Kentucky, just 2.5 miles from I-65 and directly across from the Sloan Convention Center in a quiet, suburban area in walking distance of area restaurants and Crosswinds Golf Course. Our prime location is just a short drive to Western Kentucky University, the National Corvette Museum, NCM Motorsports Park, Lost River Cave, Southern Kentucky Performing Arts Center (SKyPAC), Beech Bend Raceway & Park, and General Motors - Home of the Corvette! Enjoy our indoor pool, whirlpool, 24-hour business center, fitness center, high-speed internet access, and extra-plush Tempur-Pedic(R) bedding. Start your morning with a made-to-order breakfast from the Bistro and a cup of Starbucks coffee or wind down with a refreshing beverage in the evening. ... more   less 

Additional Information about Courtyard Bowling Green Convention Center

Address: 1010 Wilkinson Terrace, Bowling Green, KY 42103-2444
Region: United States > Kentucky > Bowling Green
Price Range: €83 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Bowling Green Convention Center 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard By Marriott Bowling Green Hotel Bowling Green
Bowling Green Courtyard
Bowling Green Marriott
Courtyard Bowling Green Hotel
Hotel Style:
#7 Romantic Hotel in Bowling Green
#8 Family Hotel in Bowling Green
#9 Business Hotel in Bowling Green
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Bowling Green Convention Center staff and other travellers.
1 question
Ask a question
Portland o

Hi Becky,

I'm unable to post another review for 3 months.

In my original review, Home Away from Home, I mentioned that the people, not the property are really what make the difference in my many stays, yet I failed to mention them by name. If you choose to stay here, keep an eye out for some of my favorite people and tell them Alan said HI!

Kim - (front desk) - Great smile, very friendly, very knowledgeable, very helpful.

Becky - (front desk) - Great smile, very friendly, very knowledgeable, very helpful,

  makes you feel at home with her southern flair!

Fatima - (room cleaning) - knows my schedule and doesn't wake me up early to

  clean, cleans & makes my room just the way I want it, friendly and nice

  smile.

Olivia - (front desk) - Great smile, very welcoming and helpful.

Dewey - (bistro) - Always gets me exactly what I want at the bistro and very helpful.

Yolanda - (bistro) - Very friendly and helpful, nice smile, willing to make just what

                                    you want.

Steven - (facility) - Brings you things you might need, always thoughtful, asks how

                              you are doing. Has a positive word or thought to share.

Lori - (assistant GM) - Has that great southern flair about her, friendly, great smile,

                    anticipates your needs and tries to meet them.

Ashely - (front desk) - nice smile, helpful and friendly. Just what you need on those

                            nights when your checking in late!

These are the people that have made my experience worth repeating!

over a year ago

See all questions (1)

Questions? Get answers from Courtyard Bowling Green Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 333 King--end of hall--quiet (back side of hotel)”
 of 5 bubbles TinaW938, 28 Oct 2016 | Read review
“we stayed on first floor room 306 love the room very quiet”
 of 5 bubbles dervisevicmirela28, 14 Oct 2016 | Read review
“Love the Courtyard side”
 of 5 bubbles GEORGEK32, 30 Sep 2016 | Read review
“Third floor is quiet, away from elevator”
 of 5 bubbles 50Cal2015, 23 Sep 2016 | Read review
“Stayed at this hotel twice both time stayed on the 3 floor facing the front parking lot .i found it quiet. . Away from elevator”
 of 5 bubbles moychi07, 17 Sep 2016 | Read review
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