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Courtyard Bowling Green Convention Center

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280 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Reviewed 1 week ago

I've been traveling to the Courtyard, Bowling green for business for a couple of months now, and the staff has always been helpful. This last trip, they had rooms for all but the last night of my stay, and upon check in, Kallie and Dana told me they'd keep a look out for any rooms that open up. By the...

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Helpful?
Thank Joe C
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for your spectacular review! We appreciate you taking time out of your day to share your thoughts on your stay with us. We are glad that you decide to keep coming back to utilize our property. We are happy to hear about your positive interactions with Kallie and Dana, as well. We hope that you return so that...

Reviewed 1 week ago

The wife and I decided to finally go visit the Corvette Museum. We had been wanting to do that ever forever. I like cars and the wife likes me so it works out. In addition to loving corvettes it's kind of a curiosity ever since we saw that sink hole footage a few years ago. So we decided to take...

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Helpful?
Thank RetiredandHappy1124
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the marvelous review! We are elated to hear how much you enjoyed the environment of our hometown Corvette Capital. We are also very appreciative of the complements you made about our hotel and out staff members Dana and Yolanda. They are both great additions to our team and we are happy to have them on board. Thank...

A TripAdvisor Member
New Albany, Indiana
1 review
Reviewed 1 week ago via mobile

I awoke from my nov 24th stay to see bed bugs crawling on the sheets. I had numerous welts on my torso. I know it is hard for a hotel to never have bed bugs but it was the manager's response that was most disturbing. Instead of waiving the room charge she instead said she would have to get proof...

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Helpful?
Thank A TripAdvisor Member
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

We thank you for bringing this situation to our attention. We apologize for any inconvenience you may have initially been caused during your stay. However, the necessary measures have already been taken to properly accommodate you as the guest. The refund has been processed and our Assistant General Manager has expressed an apology to you several times on her behalf,...

Charlottesville, Virginia
Reviewed 2 weeks ago via mobile

Our stay here was excellent. The room was clean and comfortable and the staff was most helpful, especially Lu. We had a very quiet stay. Our room rate was very competitive. The hotel is close to a number of good restaurants. We would stay here again.

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Helpful?
Thank Philip S
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for taking the time to share your thoughts on your stay with us! We are very appreciative of the complements about our rooms and our competitive room rates. Our location near many restaurants is certainly a luxury to our guests! We are also very appreciative of the complements for our staff as well. Lu is a wonderful addition...

Reviewed 2 weeks ago

Lu at the front desk was extremely helpful, informed, organized and focused on the customer. That person can make or break a hotel experience form the beginning. Lu was terrific. The hotel is very clean and it is obvious that there is a common understanding of the expectations.

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Helpful?
Thank Bdar24
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the wonderful review! We are flattered that you appreciate our customer service. Lu is a great addition to our staff and we are glad to have him on board. We are also thrilled to hear that you enjoyed our property's cleanliness as well. We hope that you will return so that we may serve you again!

Bowling Green, Kentucky
Reviewed 3 weeks ago

We were looking for something close to the corvette museum and it was already later in the night. We figured we would try the courtyard since there is a AAA discount. Lu and Aaron at the front desk were super friendly checking us in. They even asked if we had already eaten or if we needed recommendations. They were very...

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Helpful?
Thank kzastawny330
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for the wonderful review! We are glad that our property was in the vicinity of your desired destination and that you were able to receive a discount on your rate as well. Lu and Aaron are great additions to our Courtyard team and we are happy to have them on board. We hope that you will return so...

Alabama
Reviewed 3 weeks ago

The hotel staff was friendly. They allowed a family member to request side by side rooms for us before I was able to arrive at the hotel. The hotel was clean and comfortable. I was also able to get great rates for the weekend. The only downside was that our food was thrown away when the room was cleaned. There...

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Helpful?
Thank Kllg
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for taking the time to share your thoughts on our property! We are pleased to hear how hospitable our staff was towards you and other guests. We are also glad that you booked a rate that was feasible for your budget. We do apologize on the behalf of our housekeeping staff for your food being thrown away; we...

Montgomery, Alabama
Reviewed 4 weeks ago via mobile

I have an awesome experience with Lu and Dana at the front desk. I have stayed at this hotel three times this fall while visiting my son at WKU. On my last visit Lu assisted me in making sure my reservations was correct for this visit. Whenever I had a question Lu always answered with a smile. Lu and Dana...

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Helpful?
Thank mlane4497
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

We appreciate you taking the time to share your thoughts on your stay with us! We are thankful that you chose our property for your past few stays. We are also very appreciative of the comments you made for Lu and Dana. They are both excellent additions to our Courtyard team. We look forward to your return so that we...

Pineville, Louisiana
Reviewed 4 weeks ago

Hotel was awesome. It was clean and staff were very helpful. Lou at the front desk recommended the Montana grille. We ate there and loved it. Food and atmosphere were great. Would definitely stay here again in the future.

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Helpful?
Thank consultingcinc
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for sharing your thoughts on your stay with us! It is music to our ears whenever our guests marvel at the cleanliness of our property. We are glad that Lu was able to provide you with excellent dinner recommendations as well. We look forward to your return so that we may serve you again!

Scottsdale, Arizona
Reviewed 4 weeks ago

I enjoyed my recent stay at the Courtyard Marriott. The property was close to restaurants and other attractions; additionally, the staff was very accommodating and welcoming. I was particularly impressed by the welcome I received from Lu and Yolanda. I will be back.

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Helpful?
Thank Carrie D
CYGeneralManager1010, General Manager at Courtyard Bowling Green Convention Center, responded to this review

Thank you for taking the time to review our property! We are elated to hear how satisfied you were with your stay and we hope that you will indeed return in the future. Lu is a wonderful addition to our team and we are very glad to have him on board. We are also happy to hear that you appreciated...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard by Marriott Bowling Green Convention Center is ideal for the corporate traveler who wants to get away from the busy interstate noise and the leisure traveler who wants to be close to all the area has to offer! We are located in the heart of Bowling Green, Kentucky, just 2.5 miles from I-65 and directly across from the Sloan Convention Center in a quiet, suburban area in walking distance of area restaurants and Crosswinds Golf Course. Our prime location is just a short drive to Western Kentucky University, the National Corvette Museum, NCM Motorsports Park, Lost River Cave, Southern Kentucky Performing Arts Center (SKyPAC), Beech Bend Raceway & Park, and General Motors - Home of the Corvette! Enjoy our indoor pool, whirlpool, 24-hour business center, fitness center, high-speed internet access, and extra-plush Tempur-Pedic(R) bedding. Start your morning with a made-to-order breakfast from the Bistro and a cup of Starbucks coffee or wind down with a refreshing beverage in the evening. ... more   less 

Additional Information about Courtyard Bowling Green Convention Center

Address: 1010 Wilkinson Terrace, Bowling Green, KY 42103-2444
Region: United States > Kentucky > Bowling Green
Price Range: €82 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Bowling Green Convention Center 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Priceline, Odigeo and Travelocity so you can book your Courtyard Bowling Green Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Bowling Green Hotel Bowling Green
Bowling Green Courtyard
Bowling Green Marriott
Courtyard Bowling Green Hotel
Hotel Style:
#7 Romantic Hotel in Bowling Green
#8 Family Hotel in Bowling Green
#9 Business Hotel in Bowling Green
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Bowling Green Convention Center staff and other travellers.
1 question
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Portland o

Hi Becky,

I'm unable to post another review for 3 months.

In my original review, Home Away from Home, I mentioned that the people, not the property are really what make the difference in my many stays, yet I failed to mention them by name. If you choose to stay here, keep an eye out for some of my favorite people and tell them Alan said HI!

Kim - (front desk) - Great smile, very friendly, very knowledgeable, very helpful.

Becky - (front desk) - Great smile, very friendly, very knowledgeable, very helpful,

  makes you feel at home with her southern flair!

Fatima - (room cleaning) - knows my schedule and doesn't wake me up early to

  clean, cleans & makes my room just the way I want it, friendly and nice

  smile.

Olivia - (front desk) - Great smile, very welcoming and helpful.

Dewey - (bistro) - Always gets me exactly what I want at the bistro and very helpful.

Yolanda - (bistro) - Very friendly and helpful, nice smile, willing to make just what

                                    you want.

Steven - (facility) - Brings you things you might need, always thoughtful, asks how

                              you are doing. Has a positive word or thought to share.

Lori - (assistant GM) - Has that great southern flair about her, friendly, great smile,

                    anticipates your needs and tries to meet them.

Ashely - (front desk) - nice smile, helpful and friendly. Just what you need on those

                            nights when your checking in late!

These are the people that have made my experience worth repeating!

over a year ago

See all questions (1)

Questions? Get answers from Courtyard Bowling Green Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 333 King--end of hall--quiet (back side of hotel)”
 of 5 bubbles TinaW938, 28 Oct 2016 | Read review
“we stayed on first floor room 306 love the room very quiet”
 of 5 bubbles dervisevicmirela28, 14 Oct 2016 | Read review
“Love the Courtyard side”
 of 5 bubbles GEORGEK32, 30 Sep 2016 | Read review
“Third floor is quiet, away from elevator”
 of 5 bubbles 50Cal2015, 23 Sep 2016 | Read review
“Stayed at this hotel twice both time stayed on the 3 floor facing the front parking lot .i found it quiet. . Away from elevator”
 of 5 bubbles moychi07, 17 Sep 2016 | Read review
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