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Holiday Inn Express & Suites Bardstown

950 Morton Ave, Bardstown, KY 40004-2583
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Free cancellation until 06/09/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Dining (9)
Room & Suite (8)
Pool & Beach (1)
Payments made by partners impact the order of prices displayed. Room types may vary.


#7 of 10 hotels in Bardstown
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Deb M wrote a review 3 May
Monterey, Tennessee9 contributions1 helpful vote
This is a beautiful new hotel and there was a black greasy stain on the carpet in our room. We reported it since we didn't want to be blamed. We were awarded extra points but there had apparently been no attempt to clean the greasy mess. But just as in a previous review, there was never anyone at the desk any of the four times I approached it. I had to shout and wait several minutes until someone appeared from behind a wall. The nice pool was open without restrictions. But the surprise was that none of the icemakers were operating. When I asked at the desk, she said it was because of Covid. We have stayed in many Holiday Inns during the past year and not one shut off their ice machines and blamed in on Covid!
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Date of stay: May 2021
familyvisit830 wrote a review Apr 2021
Chicago, Illinois47 contributions9 helpful votes
There were no sheets or pillows in the room for the sofa sleeper. The front desk did not have any either. The only option was to sleep on a mattress that still had the plastic wrapper on it. My son froze the first night with no sheets, pillow, or comforter, just his clothes on top of plastic. If my son was younger, sleeping on plastic would have been dangerous. The second night we asked if there was at least a comforter for warmth and were asked, “What’s a comforter?” (Most of the staff were not fluent in English) After some discussion, we got across the point of a blanket and were provided one, but still no sheets or pillow. Saturday morning we asked and were given a breakfast-to-go bag, but Sunday morning there was no breakfast or coffee at 8:00 a.m. The front desk staff were seldom behind the desk. You could stand at the desk and no one came out to help you. Guests had to walk around to the back office area and say, “Anybody here?” Before someone came out. This was not a one time incident, it happened multiple times to multiple guests. The hotel was new and clean, but the management and customer service need many improvements.
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Date of stay: April 2021Trip type: Travelled with family
Response from IHG Service, Other at Holiday Inn Express & Suites Bardstown
Responded 2 weeks ago
Hi familyvisit830, I'm glad you chose our hotel for your visit to Bardstown. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the sheets, pillows, comforters, breakfast, and Front Desk service. Trust that I alerted our management about this so we can make the necessary changes to better our service. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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lynn463 wrote a review Jan 2021
Monticello, Illinois2 contributions
A few days ago we spent the night at this hotel.. The experience was perfect from the room, to the front desk staff and to the manager Jarrett. It is a new hotel-very clean- and the location is great. Holiday Inn should be very pleased with their employees at this hotel...Great job!!
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Date of stay: January 2021
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United StatesKentuckyBardstown
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Frequently Asked Questions about Holiday Inn Express & Suites Bardstown
What are some restaurants close to Holiday Inn Express & Suites Bardstown?
Conveniently located restaurants include Rebecca's Pepperoni Grill, La Herra Dura Mexican Mexican Bar & Restaurant, and U-Mami Sushi.
Are there any historical sites close to Holiday Inn Express & Suites Bardstown?
Many travellers enjoy visiting My Old Kentucky Home (3.0 km), Spalding Hall (1.9 km), and Historic Cobblestone Path (2.2 km).