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Holiday Inn Hotel & Suites Overland Park West

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Traveller (12)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Overland Park West
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Reviews (503)
There are newer reviews for Holiday Inn Hotel & Suites Overland Park West
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Traveller rating
248
148
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28
22
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LanguageEnglish
248
148
56
28
22
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All reviewsfront deskattached restauranton site restaurantroom was cleanthe entire staffhousekeeping staffsoccer tournamentbusiness travelkc areavery nice hotelan older hoteloff the highwaya great staycoffee makergreat roomeasy accesshot tub
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11 - 15 of 502 reviews
Reviewed 28 February 2018 via mobile

First I was treated by an amazingly nice guest host and she immediately set the stage for a great stay. She noticed that I didn’t have my rewards number tied to my reservation and she helped me sort that out. And she helped me find...More

Thank waldfam
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 6 March 2018

waldfam, Thank you for the kind rating and review. We look forward to serving you again. Best Regards, David Brown - General Manager

Reviewed 19 February 2018

Nice place, was in perfect location for us, one (big) caveat: the room we were assigned for our stay was right next to all HVAC equipment outside it really disturbed our sleep, unfortunately i don't remember the room number.More

Thank Zadikim
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 22 February 2018

Zadikim, Thank you for the kind rating and review. We appreciate your feedback. I am sorry that your sleep was disturbed by the HVAC systems, we understand that sleep is the most important component of your stay with us and when it is missed that...More

Reviewed 16 January 2018

I have stayed here several times and the front desk is fabulous. Always smiles, friendly and accommodating. Staff does a wonderful job. The only reason I am giving two stars is of my experience today calling the hotel to clarify my bill. I did not...More

Thank Cory H
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 17 January 2018

Cory H, Thank you for taking the time to give feedback about your most recent experience with our Hotel and its services. I am saddened to hear of your unpleasant exchange with a member of our team. I will be looking into the matter and...More

Reviewed 14 January 2018

Just a quick recommendation for this hotel, and especially Evelyn at the front desk! I made a reservation on Hotwire, got a great rate, but it was still relatively early in the day (around noon) and my reservation didn't kick in until 3PM. No sweat,...More

Thank wearytraveler2018
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 16 January 2018

wearytraveler2018, Thank you for the kind rating and review. I am glad to hear that Evelyn was a great ambassador of our Hotel. We look forward to serving you again. Best Regards, David Brown - General Manager

Reviewed 23 December 2017 via mobile

Good value and comfortable stay especially if you’re just need a night or two. Room was comfortable complete with a refrigerator and microwave. It was right off the highway so very convenient to get around

Thank Kari M
Response from Brian A, Front Office Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 27 December 2017

Thank you so much for your kind feedback. We strive to provide the best experience and value to all or guests, so we really appreciate when know that we've met your expectations! We look forward to serving again soon! Brian Alexander - Guest Services Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$136 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Overland Park
#11 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Overland Park
#11 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (25)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Team_Clark2014
11 July 2017|
AnswerShow all 2 answers
Response from Dana H | Reviewed this property |
Not sure, I was there in April and not sure if the pool was open at that time.
1
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iambuffyb
21 March 2017|
AnswerShow all 4 answers
Response from checks01 | Reviewed this property |
You can get a joining rooms. But I don't work there so I can't give any details on the bed option for those rooms. Mine had two queen beds. O
1
Vote
Room Tips
"Nothing at the back end!!"
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"Higher floors offer less highway noise !!"
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"Stay away from elevators, stairs and street side of hotel. Depending on the room you could have noise from..."
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"Pick a room away from the roadways. Non-adjoining types if available."
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