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All reviewsfront deskattached restauranton site restaurantroom was cleanthe entire staffhousekeeping staffsoccer tournamentbusiness travelkc areavery nice hotelan older hoteloff the highwaya great staycoffee makergreat roomeasy accesshot tub
First I was treated by an amazingly nice guest host and she immediately set the stage for a great stay. She noticed that I didn’t have my rewards number tied to my reservation and she helped me sort that out. And she helped me find...More
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 6 March 2018
Thank you for the kind rating and review. We look forward to serving you again.
David Brown - General Manager
Nice place, was in perfect location for us, one (big) caveat: the room we were assigned for our stay was right next to all HVAC equipment outside it really disturbed our sleep, unfortunately i don't remember the room number.More
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 22 February 2018
Thank you for the kind rating and review. We appreciate your feedback. I am sorry that your sleep was disturbed by the HVAC systems, we understand that sleep is the most important component of your stay with us and when it is missed that...More
I have stayed here several times and the front desk is fabulous. Always smiles, friendly and accommodating. Staff does a wonderful job. The only reason I am giving two stars is of my experience today calling the hotel to clarify my bill. I did not...More
Thank Cory H
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 17 January 2018
Thank you for taking the time to give feedback about your most recent experience with our Hotel and its services. I am saddened to hear of your unpleasant exchange with a member of our team. I will be looking into the matter and...More
Just a quick recommendation for this hotel, and especially Evelyn at the front desk! I made a reservation on Hotwire, got a great rate, but it was still relatively early in the day (around noon) and my reservation didn't kick in until 3PM. No sweat,...More
Response from GM-36, General Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 16 January 2018
Thank you for the kind rating and review. I am glad to hear that Evelyn was a great ambassador of our Hotel. We look forward to serving you again.
David Brown - General Manager
Good value and comfortable stay especially if you’re just need a night or two. Room was comfortable complete with a refrigerator and microwave. It was right off the highway so very convenient to get around
Thank Kari M
Response from Brian A, Front Office Manager at Holiday Inn Hotel & Suites Overland Park WestResponded 27 December 2017
Thank you so much for your kind feedback. We strive to provide the best experience and value to all or guests, so we really appreciate when know that we've met your expectations! We look forward to serving again soon!
Brian Alexander - Guest Services Manager