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Marriott Kansas City Overland Park

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Marriott Kansas City Overland Park
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott Kansas City Overland Park
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Showing 352: English reviews
Elkhart, Indiana
Reviewed 25 May 2015

The hotel is old and dated but clean and comfortable. The bed was a big problem for me. Terrible mattress – seemed very old and saggy. Continually waking up with sore back and at 2 AM laid reverse – feet at head and head at foot of bed. Then a couple of hours later tried cross ways and ended up...

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Helpful?
Thank Ripwalk
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for taking the time to share your experience at our hotel and I am so very sorry to hear that the bed did not meet your expectations. This is especially disconcerting as we replaced every mattress, pillow and mattress pad within the hotel over the last two years. I will follow up with our team to ensure we...

Reviewed 25 May 2015 via mobile

We stayed here for a soccer tournament for the kiddos. Rooms are clean and the onsite Starbucks is great for grabbing caffeine on your way to a 7am game. Only complaint is that this property does not offer a 2 queen room, only 2 doubles, which feel really small for 2 adults. But outside of that, no complaints. Would definitely...

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Helpful?
Thank IowaMom99
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for providing feedback on your stay with the Overland Park Marriott, and I’m happy that we were able to host you during this family soccer trip.

Shiloh, Illinois
Reviewed 23 May 2015 via mobile

Very nice hotel which was very convenient to family and downtown activities. Staff were very friendly and the room was extremely comfortable. Provided a complimentary breakfast since the lounge was closed. It's what I've come to expect.

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Helpful?
Thank Jerry M
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for the kind words regarding our hotel and service team. I hope we have the opportunity to host you again in the future.

Chantilly, Virginia
Reviewed 20 May 2015 via mobile

Lobby upgrades are a nice touch, but the rooms are just average. Customer service was not terrible, but certainly far from great. Not up to the Marriott standard. Not terrible, there are just many other options in OP that have better quality of service and better room conditions.

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Helpful?
Thank JoeTD
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for staying with our hotel during your trip to the Overland Park area. I am very sorry to hear that the service provided during your stay did not meet your expectations. If you would be willing to share more detail please feel free to contact me directly as I would like to restore your faith in our service...

Chicago, Illinois
Reviewed 10 May 2015

Though here for just one night, was pleased with the hotel in all aspects: free parking! Walking distance to Le Peep Restaurant across 110th toward College Ave for a fantastic breakfast (although our room included b-fast, we missed the 10 a.m. deadline); Starbucks on the premises for your pick me up; ample pool (was bummed the outdoor portion was still...

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Helpful?
Thank ChicagoTexas
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

A quiet room is a critical component of any guest’s stay. I am pleased to hear that you had such a positive experience with our hotel and team. I hope we have the opportunity to host you again in the future.

Cheyenne, Wyoming, United States
Reviewed 30 April 2015

This property is well maintained. Staff are friendly and helpful Rooms are really nice too. Has a great location right off the interstate. Not too far from Kauffman and Arrowhead stadiums. Definitely recommend.

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Helpful?
Thank PurpleRain82001
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for the kind review and the compliments regarding our team and property. You are correct in that our location is convenient relative to the sports complex and we look forward to hosting you the next time you are in town for a Royals or Chiefs game!

Chandler, Arizona
Reviewed 18 April 2015 via mobile

Enjoyed our stay for a conference. Rooms were pleasant, beds were comfortable. The staff was very nice at all places, bar, front desk etc. I would recommend. Only thing was that there were not too many restaurants to walk to. Most were a mile or two away. Did have an onsite restaurant and Starbucks

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Thank travelisfun2011
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for recognizing our hosts during your recent stay. If you stay with us again, please do try our hotel restaurant. Our house made BBQ, developed by our culinary team is fantastic!

Lincoln, Nebraska
Reviewed 12 April 2015 via mobile

I usually stay at the Sheraton Hotel when I attend conferences at the Overland Park Convention Center. They were all booked up so I reluctantly booked into the Overland Park Marriott. What a pleasant surprise it was after a long drive from Nebraska to receive a hand written welcome on behalf of the hotel written by employee, Chris Tucker! I...

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2Thank Anne G
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for recognizing our hosts and I am so thrilled that Chris was able to make such a personal connection during your stay. We are proud to be your #1 hotel in Overland Park and hope to see you many times again in the future. Please let me or our team know if we may ever be of service.

Denver, Colorado
Reviewed 7 April 2015

The hotel was nice. Parts of it did feel a little dated but the lobby and bar area were updated. The hotel staff (lobby and meeting staff)were wonderful to work with and accommodated all our needs quickly. The rooms were just regular hotel rooms and nothing to brag about. i will say the bar service was slow each night and...

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Helpful?
Thank jsink369
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for being our guest and providing feedback on your experience with us. Please know that we will utilize your experience as a means of reinforcing the importance of guest engagement and an enthusiastic service experience.

Arlington, Virginia
Reviewed 24 March 2015

This hotel is great for business travellers. It is clean, up to date, and the staff are friendly. I have stayed here several times. My most recent visit was not a fun one. I got really sick in the middle of the night. Being out of town, alone in a hotel room, and SICK is not fun. I really needed...

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Helpful?
1Thank PriusGirlVA
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Thank you for recognizing Brandon and for sharing such a special story. Please know that we have not only shared it with our hotel team, but with our corporate team as well. Thank you for being our guest!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Marriott Kansas City Overland Park

Address: 10800 Metcalf Avenue, Overland Park, KS 66210
Region: United States > Kansas > Overland Park
Price Range: €118 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Kansas City Overland Park 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Overland Park Marriott Hotel Overland Park
Marriott Overland Park
Marriott Kansas City Overland Park
Hotel Style:
#2 Romantic Hotel in Overland Park
#4 Business Hotel in Overland Park
#10 Family Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Kansas City Overland Park staff and other travellers.
5 questions
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Flower Mound, Texas
over a year ago
Overbrook, Kansas
over a year ago
Houston, Texas
Overland Park, Kansas, United States
Overland Park, Kansas, United States

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Questions? Get answers from Marriott Kansas City Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to over look the parking lot and leave the blower off on the heater.”
 of 5 bubbles Reeny104, 24 Jan 2017 | Read review
“Great local hotel”
 of 5 bubbles gacoleman, 1 Nov 2016 | Read review
“choose a courtyard room if you like to sit outside”
 of 5 bubbles TripHapy, 7 Sep 2016 | Read review
“High floor and south side of building away from the expressway.”
 of 5 bubbles joe-chicago-23, 21 Aug 2016 | Read review
“It's Kansas, so no mountain/ocean views available, but the high floors are nice.”
 of 5 bubbles Kramerdog, 25 Jul 2016 | Read review
5 of 5