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DoubleTree by Hilton Kansas City - Overland Park

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DoubleTree by Hilton Kansas City - Overland Park
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870 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Kansas City - Overland Park
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Showing 864: English reviews
Elgin, Illinois
Reviewed 6 June 2016

Very quiet hotel with comfortable rooms. Close to freeway but a long way from downtown Kansas City and the trip to downtown may take 45 minutes or more during rush-hour. However there are any places to eat close to hotel. Breakfast omelette bar is very good and rest of food selection is up to usual standard.

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Helpful?
Thank StephenH35942
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. Thank you for for your kind words. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

Atlanta, United States
Reviewed 6 June 2016

Housekeeping needs to be replaced. The room was dirty, housekeeping left a wet rug on a nightstand, glasses were left dirty. I didn't get fresh towels and soap; called front desk, it took them 30 minutes to bring some up.

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Helpful?
Thank Alexander T
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. I am very sorry we failed to meet your expectations. I will be sure to share this with my housekeeping director. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

Wichita, Kansas
Reviewed 6 June 2016

Service staff walked in our room twice. Once unannounced, we were NOT decent, that was NOT professional. The other time, knock and walked in. Toilet leaked, bathroom in disrepair, wall paper pealing and splitting...(we stayed in room 1505 btw). Had a soccer/baseball/softball tourney apparently. Never could get an elevator, and when you did, all the dang buttons were pushed. It...

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Helpful?
Thank kennethj316
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Dear kennethj316, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with customer service and maintenance and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and...

Chambersburg, Pennsylvania
Reviewed 5 June 2016

I stayed here in May of 2016. It's a nice hotel. A little outdated though I was informed of a remodel on the way. It has an onsite restaurant which provided great foods. 18 floors high, the view were enjoyable.

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Helpful?
Thank Stephen T
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. We appreciate your feedback and value your business. We hope to see you again soon. Sincerely, Victor FOM

Chicago, Illinois
Reviewed 4 June 2016 via mobile

Here for a couple of nights for business. Good choice for the following reasons: Close to highway Good food choices within walking distance (pizza, Indian, Italian) Dog friendly up to 75 pounds Free parking Nicely stocked bad Clean rooms Comfy beds 20 min to downtown KC The only downside is the building and rooms are showing their age. Might be...

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Helpful?
Thank TonyChicago773
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. You are right and those renovations will begin soon. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

Salina, Kansas
Reviewed 4 June 2016

Friendly staff, very accommodating to all your needs. Has nice gym and pool areas. Great location, close to highways, shopping, and resturants. Trofi restaurant has great food. Beds are comfortable. Will come back over and over.

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Helpful?
Thank shellyr688
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. Thank you for your kind words. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

Reviewed 4 June 2016 via mobile

This hotel is showing its age as evident by the furnishings and bathroom fixtures but it's still kept clean. The service and location easily offset any negative regarding its showing age. The front desk staff was some of the friendliest of any Hilton property that I have stayed at. Upon check in they verified my cell phone number and sent...

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Helpful?
Thank craigster57
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. Thank you for your kind words and hopefully we will start renovations soon. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

Blair
Reviewed 2 June 2016

Nice pool, nice adequate sized room with a great view. Fluffy pillows and fluffy mattress. Quiet rooms. Could not hear others in their rooms. Elevators were slow due to many guests. Hotel staff were friendly and helpful and efficient.

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Helpful?
Thank Mary R
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a response regarding your recent stay. We appreciate your feedback and value your business. We also hope to see you in the near future. Sincerely, Victor FOM

St. James, United States
Reviewed 1 June 2016

Check-in at the front desk was prompt and provided all the information we needed when needed. They were a bit overwhelmed by the number of guests (Memorial Day weekend) but were still very polite. The room did not smell fresh upon entering and the bathroom was not very clean, especially the shower walls. It wasn't fresh dirt but just built...

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Helpful?
Thank Monica G
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a survey regarding your recent stay at our hotel. I am sorry we failed to meet your expectations. We appreciate your business and your feedback. If you have any questions or concerns, please feel free to contact me. Sincerely Victor Front office Manager

Salina, United States
Reviewed 31 May 2016

The hotel is very nice, clean and staff is very friendly. Definitely a place that I would book again. Very convenient location. The warm cookie and water upon arrival was excellent! Was not able to utilize the bar area but it seemed like it would be a great place to sit and relax after a long day of travel or...

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Helpful?
Thank Sandy M
GMDoubleTreeKC, Front Office Manager at DoubleTree by Hilton Kansas City - Overland Park, responded to this review

Hello, Thank you for taking the time to leave us a survey regarding your recent stay at our hotel. We appreciate your business and your feedback. If you have any questions or concerns, please feel free to contact me. Sincerely Victor Front office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At the DoubleTree by Hilton Kansas City - Overland Park, you're close to shopping, dining and entertainment, championship golf courses, family favorites like the Country Club Plaza, Kansas City Zoo, Kansas Speedway, Union Station, Crown Center, Harry S. Truman Sports Center, home of the Chiefs and the Royals, Starlight Theater and the Power & Light District. ... more   less 

Additional Information about DoubleTree by Hilton Kansas City - Overland Park

Address: 10100 College Boulevard, Overland Park, KS 66210
Region: United States > Kansas > Overland Park
Price Range: €108 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Kansas City - Overland Park 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Doubletree By Hilton Kansas City - Overland Park Hotel Overland Park
Doubletree Overland Park
Overland Park Doubletree
Hotel Style:
#15 Business Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kansas City - Overland Park staff and other travellers.
2 questions
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St. Charles, Missouri, United States
over a year ago

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Questions? Get answers from DoubleTree by Hilton Kansas City - Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid floor facing Corporate Woods or College Blvd would be the quietest room.”
 of 5 bubbles reney313, 31 Oct 2016 | Read review
“Corner Room on 9th floor was very roomy.”
 of 5 bubbles OkieTraveler405, 5 Oct 2016 | Read review
“Make sure you clarify fridge/microwave before and in writing.”
 of 5 bubbles sunLOVER4156, 5 Oct 2016 | Read review
“Avoid top floors and try to stay in 10-13 for slightly better rooms”
 of 5 bubbles mohbaban, 3 Oct 2016 | Read review
“The corner room was away from traffic, so pretty quiet.”
 of 5 bubbles Hawaiiantaco, 13 Sep 2016 | Read review
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