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The staff were friendly and efficient. The room was clean. The shower was powerful and hot. Wifi was adequate. The HVAC was NOT adequate, did not blow cold air. Neither ice machine worked, and from the appearance of the "out of order" signs on each,...More
Thankfully, we were only passing thru and not trying to "enjoy" this place. Funny smell in the stairwell - can't tell you what it was. The AC vents were full of dirt and around the shower there was black gunk. The fridge was also dirty....More
The title says it all. When we stayed it was not a good experience. The room was so dirty that we drove to the store and bought cleaning wipes to clean it so we felt comfortable enough to sleep. We slept on top of the...More
The room was disgusting. There were dryer sheets tied to the air vent, I assume to improve the moldy smell. There were water stains all over the ceiling. The room was damp, dark and moldy.
Will never stay again or at any other Quality Inn.
My family and I stayed here for several days. The staff in the breakfast room were friendly, and the linens appeared clean, but the hotel is decaying from lack of proper maintenance. The floor has a definite sag, there were damaged walls that could have...More
Response from GMQuality1 | Property representative |
If you booked your reservation through an internet site that you have already paid you have to call them to cancel. They will call the hotel or send us a fax to cancel the reservation and they will refund your... More
If you booked your reservation through an internet site that you have already paid you have to call them to cancel. They will call the hotel or send us a fax to cancel the reservation and they will refund your money. If you booked the reservation with the Quality Inn directly we can cancel the reservation for you. I hope this helps.
Quality Inn-Lawrence, KS
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"Convenient to University and downtown. Look for the lowest rate available. This is just a place to sleep..."