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Hilton Garden Inn Kansas City

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Hilton Garden Inn Kansas City
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539 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Kansas City
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Showing 528: English reviews
Reviewed 4 weeks ago via mobile

The staff ate very helpful and concerned with making sure everything is going well. Great made to order breakfast. There is a very authentic Mexican restaurant a short walk away. Josh went above and beyond when he came out to the parking gate in the rain to show me how to exit the lot.

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Helpful?
Thank Ron B
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you so much for taking the time to let us know about your recent stay. We are happy to hear you enjoyed your stay. That authentic Mexican restaurant gets me into trouble with the delicious street tacos. We will pass on the compliments to Josh. Hope we see you next time you are in Kansas City.

St. Louis, United States
Reviewed 4 weeks ago

My boyfriend and his son got last minute tickets to the March Madness games in KC. We found this Hylton and booked right away and it turned out to be close and a great stay!! They said they loved it and said they would stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Lisa C
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you so much for taking the time to write a review. We are so happy to hear your boyfriend and his son enjoyed their time in KC, at the March Madness games. We certainly had a blast hosting the fans. Hope they will come back again next year.

Houston, Texas
Reviewed 4 weeks ago

I spent 2 nights at the Hilton Garden Inn for work/pleasure. Although some of my staff don't care for the hotel, I had no issues. The rooms were clean, check in/out was easy, there was lemonade and cookies in the lobby, a lobby bar, etc. There was a downside as there wasn't a recumbent bike in the exercise area, but...

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Helpful?
Thank Sharon B
Saint Louis, Missouri
Reviewed 4 weeks ago via mobile

Room as expected. Two double beds that were comfortable. Bathroom is fine; tub and shower is older. With Hilton we know what to expect. I liked the cook to order breakfast option. It was a blend of the usual Hampton Inn type of self serve with a nice twist. Table service. Excellent server, Gloria. Friendly. All the hotel staff have...

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Helpful?
Thank Milton S
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brandie Williams...

Fairfax, Virginia
Reviewed 20 March 2017

Spent a few night's on the road, then visiting children. Love the kids, but needed sleep. Checked into Hilton Garden where we had stayed previously and were delighted. Nine glorious hours of sleep....quiet, comfortable, well made bed, and everything was clean!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Linda C
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brandie Williams...

Selden, United States
Reviewed 20 March 2017

Not staffed very good. Got put on hold 3xs when we called in - never did get an answer. Shuttle was 45minutes late after saying they'd be there in "5 minutes". Had me down checking out a day too early compared to the rest of my coworkers.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sandra L
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below...

Omaha, United States
Reviewed 17 March 2017

I am in KCK for business a few times a year. The hotel is great for that purpose. The staff is always friendly and professional. The spacious rooms are clean and very well maintained. There is nothing to do in the neighborhood so plan ahead for other options. The restaurant in the hotel is adequate but there are no other...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carolynp399
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brandie Williams...

Badger, Iowa
Reviewed 16 March 2017

This is our 4th stay at this hotel, and the improvements they have made are very noticeable. Staff was courteous, welcoming and very accommodating. Rooms were very clean and comfortable. I prefer a softer mattress, but that's personal preference. The addition of the complimentary shuttle service was very exciting, allowing us to get to the games and other activities with...

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Helpful?
Thank Traci S
Stirling, United Kingdom
Reviewed 13 March 2017

Excellent p[lace to stay. The staff were extremely courteous, friendly, efficient, and very helpful. My wife had a slight allergy problem with the bedding and towels. Upon notification, the staff immediately stripped the bed of all linens and put on new sheets and pillowcases, also washed new towels in water only. There was a shuttle available to take us to...

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Helpful?
Thank paisleybuddy_10
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Brandie Williams...

Algonquin, Illinois
Reviewed 9 March 2017

We were given a room that had been smoked in. Had to carry all our luggage back downstairs. Front desk girl says I wasn't told about that room. It should have been marked out of service in her computer. Next room we get phone doesn't work and we can't call front desk. Have to go downstairs again. Tell them about...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jenniferpD6179NJ
Hilton G, Front Office Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Region: United States > Kansas > Kansas City
Price Range: €116 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kansas City staff and other travellers.
4 questions
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Saint Louis, Missouri
over a year ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms anywhere near the elevators and request highest floor - but really: don't stay here”
AMarieT_12, 11 Apr 2017 | Read review
“Dont get a room, you will regret it. Save your money for somewhere nicer.”
jasonrO6941BR, 1 Apr 2017 | Read review
“Use the Hilton Honors App to select your room prior to arrival”
heatherbC5716OJ, 2 Mar 2017 | Read review
“downtown kc on the kansas side. quiet part of town, but close to the action.”
ChristyS6, 17 Oct 2016 | Read review
“Well set up”
annavera4444, 30 Aug 2016 | Read review
5 of 5