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Staff was friendly and efficient. Great location as there are restaurants within walking distance. Hotel also provides a complimentary shuttle for places within 5 miles. Hot tub is the largest one I have seen in a hotel and the Jets were powerful.
We were very disappointed by the pool and hot tub being closed. The pool/hot tub was the primary reason we chose this location. Also, the pull out sofa had no bedding for it in our room which is not typical at other places we've stayed....More
1 Thank Jason D
Response from CIS1805KCKS, General Manager at Country Inn & Suites By Carlson, Kansas City at Village WestResponded 1 week ago
Dear Jason DelRio,
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Our Pool unfortuanley went down during the day and we were not able to get in back up in time during your...More
US$95 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Romantic Hotel in Kansas City
#3 Family Hotel in Kansas City
#5 Business Hotel in Kansas City
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Country Inn And Suites Kansas City At Village West ,
Country Inn & Suites Kansas City At Village West Hotel Kansas City ,
My room was very clean. I only stayed one night but had no problems. Sheets, toilet and tub, all clean. They do have housekeeping in case you're wondering. It is a little older but my suite had every amenity and then some.
Response from DMB_concert_goer | Reviewed this property |
Don't worry at all, about what the maids should have noticed in the cabinets. We looked carefully at the six or so ceiling holes, trying to figure out what happened. They seemed to be a little smaller than a dime... More
Don't worry at all, about what the maids should have noticed in the cabinets. We looked carefully at the six or so ceiling holes, trying to figure out what happened. They seemed to be a little smaller than a dime, and clear through the sheetrock. I'm curious to know what really did happen. Hopefully, they didn't originate from the room above. I don't doubt what you saw, as they were possible in the midst of repair when we saw the holes. If we ever go back, I may request that same room, just to see what they've done to it,...Ha!
We missed any firework show that night, because we were a couple of miles to the east watching the Dave Matthews Band concert at the amphitheater. The next day we thoroughly enjoyed The Nelson-Atkins Museum of Art, in KC MO.
Thanks for your message. Take care!
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"Make sure to get some cookies in the lobby - Yum!"